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All 330 Orlando hotels

Crowne Plaza Orlando Downtown

3.5 of 5
304 West Colonial Drive, Orlando, FL 32801
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Crowne Plaza Orlando Downtown
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58%
Ranked #192 of 330 hotels in Orlando
GreenLeadersSilver level
Most recent review
5 of 5 stars Reviewed 18 June 2013
Susie_hix Holiday City
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233 reviews from our community

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Traveller rating
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Date Rating
Holiday City
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 18 June 2013 NEW

From the time I called to make my reservation to the time I checked out this place was AMAZING!!!! This staff has been trained and Trained well in guest sastifacation. We were treated like we were the most important people in the world,and I saw others being treated the same way. I will stay again and recomend this to everyone!

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Saint Augustine, Florida
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 10 June 2013

The room was clean and very nice! The bed was big and comfy and the the views from the balcony were excellent. The hotel staff was very helpful and friendly. I did not try the restaurant or the fitness center, but they looked nice as well. There was a beautiful, large swimming pool and hot tub which I enjoyed also.... More

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See 2 more reviews by EvanMTisdale for Orlando
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 7 June 2013

Fire Alarm went off at 2:30am. This was a HUGE disturbance. HOWEVER, managment has been VERY accomodating and has rewarded the incomvenience with exaclty what I wanted. Building is a little old but, this staff is bending over backwards. Love the view from the room and the decor. Bed very soft. I would stay here again :)

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1 review
5 of 5 stars Reviewed 7 June 2013 via mobile

From check-in on, the staff was so helpful and engaged. They helped us with everything we needed. Our plans had changed due to pending storm. I was still packed to go running along the beach. Eve guided me as to where to go and she even stepped outside to point the way and double check there were sidewalks. Great staff!!... More

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ccssvb, Manager at Crowne Plaza Orlando Downtown, responded to this review
9 June 2013

Dear MamaBee77, Thank you for taking the time to share your kind words, especially about our staff Eve, Melinda, valet team and front desk. We will greatly share this feedback with our team. It was also very nice to read of your wonderful experience and enjoyment with the decor of the rooms and cleanliness. It is pleasant to see that... More

Fort Lauderdale, Florida
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 6 cities Reviews in 6 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 28 May 2013

I really liked this "downtown" hotel. I stayed with my fiancee on Memorial day weekend, room 319. You will love the rooms, they are like one room apartments. The bathroom is AWESOME. They have a shutter bus that gives you service on a 3 miles radius, including the amazing downtown. Customer service was great. Very pleaseant place to stay. I... More

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Laurel, NY
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 28 May 2013

Spent three days here, drove my own car. VALET Parking in SECURE area is $18 PER NIGHT. The valet staff were friendly, courteous and professional. Tipping them was warranted. Parking in non-secure area is $15 per night. You DON'T have to pay, you can park out on the street "at your own risk" (see crime link below) with limited or... More

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ccssvb, Manager at Crowne Plaza Orlando Downtown, responded to this review
7 June 2013

Greetings Elias2, Thank you for taking the time to share your feedback with us. We are glad to hear you had a wonderful experience with our valet team. Your compliments have been shared with the team. Please accept our apologies for any other inconveniences you might have experienced while at the hotel; like the fire alarm. It is crucial for... More

Fort Myers, Florida, United States
1 review
5 of 5 stars Reviewed 27 May 2013

We spent the night there so we could attend the Paul McCartney concert and Crowne Plaza had a shuttle service to the concert. The room was very nice and the staff all wished us a good time at the concert (we were wearing Beatle gear). Even though we got out of the show 20 minutes after the shuttle service ended,... More

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ccssvb, Manager at Crowne Plaza Orlando Downtown, responded to this review
28 May 2013

Greetings Glen D. Thank you for taking your time to share the kind words on the nice rooms and staff. We are very glad to hear you enjoyed your stay with us, and thank you for giving us your positive feedback! Our complimentary shuttle service is certainly a popular amenity for our guests. Our shuttle service team work very hard... More

Port orange
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 21 May 2013

We stayed there because it is close the a concert venue. We had to wait for our room to be ready but it was by the check in time of 4:00. They upgraded us to a suite, which was sweet. They were full the night before because of the Paul McCartney concert and knew they would be full the second... More

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ccssvb, Manager at Crowne Plaza Orlando Downtown, responded to this review
25 May 2013

Dear Ms. Linda H. Thank you for taking the time to give us your feedback. We are happy to hear you enjoyed your stay! We get very nice compliments on our rooms especially the suites. Our rooms at the Crowne Plaza Orlando Downtown are thoroughly maintained and offer the highest in amenities. Also, our complimentary shuttle service is certainly a... More

Fort Lauderdale, Florida
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 19 May 2013

From the outside the hotel looks kind of outdated but the inside is very nice. It's been remodeled to a modern look which I liked. The rooms were very clean and spacious. Flat screen TV, large desk, comfortable bed, nice couch/sitting area, and a small wet bar. The only downfall of this property was the restaurant staff is pretty slow.... More

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ccssvb, Manager at Crowne Plaza Orlando Downtown, responded to this review
20 May 2013

Dear Skimsoflo1219, Thank you for taking the time to give us your feedback. We are happy to hear you enjoyed your stay! We get very nice compliments on our rooms. All of the rooms at the Crowne Plaza Orlando Downtown are meticulously maintained and offer the highest in amenities, including tile floors, granite countertops, wool carpets, real wood furniture and... More

Asbury Park, NJ
Contributor
17 reviews 17 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 15 May 2013

I was in Orlando for a business trip and chose the Crowne Plaza for it's reputation and great price. The staff was very nice. They upgraded me to a beautiful suite. It had a large eating and living area with a nice view of a lake. It also had a view of I-4. The suite was huge and modern. It... More

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CrownePlazaOrlandoDT, Front Office Manager at Crowne Plaza Orlando Downtown, responded to this review
16 May 2013

Hello APJrzGrrl, Thank you for all of the details of your experience here at our property! We are happy to hear that your enjoyed the staff and that the king suite upgrade was so enjoyable for you. As for the noise problems I am so sorry that your sleep was negatively affected. At our desk we do offer white noise... More

 
 
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Additional Information about Crowne Plaza Orlando Downtown

Also Known As:
Crowne Plaza Orlando Downtown Hotel Orlando
Crowne Plaza Orlando Downtown Hotel
Crowne Plaza Orlando
Holiday Inn Orlando
Address: 304 West Colonial Drive, Orlando, FL 32801
Phone Number:
Region: United States > Florida > Central Florida > Orlando
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Onsen Hotels in Orlando
Price range (per night): ₹6,476 - ₹9,194
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Experience the Crowne Plaza Orlando Downtown Hotel, the newest choice among downtown Orlando hotels. Located off I-4 in downtown Orlando, this address provides easy access to everything to see and do in Orlando. The urban, chic Crowne Plaza Orlando Downtown Hotel is walking distance to downtown s impressive entertainment venues such as Amway Center home of Orlando Magic, the Bob Carr Theatre for Performing Arts, 6 miles from Universal Studios, Sea World Orlando and 15 miles from Walt Disney World Theme Parks. The Crowne Plaza Orlando Downtown is 4 miles from Orlando Executive Airport (ORL), fabulous shopping, and a vast array of restaurants and nightclubs. We are only 13 miles from Orlando International Airport (MCO) and 10 miles to the Orange County Convention Center, Daytona 500 is only 48 miles away, and we are only blocks from the Citrus Bowl home of the Capital One Bowl, Champs Bowl, and the Florida Classic. Known as The Place to Meet, the Crowne Plaza Orlando Downtown Hotel is a premier venue for meetings and groups, and is located close to industry leaders such as Sun Trust, Wachovia, HD Supply, EA Sports, AMA, Orange County Courthouse, FAMU Law School, and Orlando Regional Medical Center. We are proud to be a Green Lodging hotel and our dedicated team of professionals looks forward to providing the ultimate in service. We are a 100% non-smoking hotel. ... more   less 
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