the bathroom is old but still clean, AC is powerful cold, room is clean and staff is kind. provide universal shuttle, near i-ride station and bus station. universal ticket center inside the hotel. grocery store inside hotel, price are as close as 7-11. has microwave which is good for save your breakfast or dinner money and time.

We stayed at this Best Western in July 2011. I was nervous about choosing this hotel since I had seen negative reviews. I however had a great experience! We didn't know that shuttle tickets to Universal were to be set up the night before, but when we woke up in the morning they fit us right into the schedule and... More

This hotel is very close to Universal Orlando and across the street from Wet n Wild. It is also very close to International Drive where you will find many shops and restaurants. The hotel offers a free shuttle to Universal and you can also buy tickets at the hotel which is very convenient. The rooms are very roomy and I... More

Our room was tired-looking and not as clean as it could have been. The bathroom floor was dirty, and there was a disconcerting stain inside the bathtub. Twice while showering the water fluctuated to scalding hot midway through. One main reason we chose this hotel was its shuttle service. It turned out to be useless because there were only a... More

We stayed at the hotel in May, it was affordable, clean, the staff was very polite and helpul and it also had a great location(walking distance to Universal and International Drive were you can take the I ride and get almost anywhere). When we arrived at the hotel our room air conditioner was not working, we called the front desk... More

Fine to start... then we notice "no tissues in the tissue box?" One trash can in the hotel (none in the bathroom?). WAY TOO expensive breakfast buffet. Then finally upon packing before check out, we notice a small bug in our open suitcase?!? Trapping it in a piece of TP and putting it a Ziploc bag we complain like hell... More

We had bathing issue EVERY DAY FOR 10 DAYS....water temperature at shower would fluctuate from hot to warm to cold..some mornings some nights no hot water....One day at our return after a long day at the parks our room was not serviced. At a time my son in law was taking a shower and the water was shut down due... More

Thoroughly enjoyed our stay here. Great location, hotel very comfortable and clean. Room service is excellent fresh towels every day and cleaned. Very comfortable beds. Pool area is nice with jacuzzi's and towels provided. Enterprise car rental was extremely helpful and very affordable. The gym is great. Be careful where the leaflets/brochures are for the attractions there are people there... More

The hotel has a good location, opposite wet n wild and within walking distance of restaraunts and the i ride trolley. The room we had was not cleaned that well, we noticed upon arriving that the table and bathroom were dirty. The bathroom floor I dont think was cleaned because it had stains on it and dust in the room... More