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BEST WESTERN PLUS Orlando Gateway Hotel

3.0 of 5
7299 Universal Boulevard, Orlando, FL 32819-8353
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BEST WESTERN PLUS Orlando Gateway Hotel
Ranked #163 of 336 hotels in Orlando
3.5 of 5 stars 468 Reviews
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469 reviews from our community

What travellers say about this hotel
  • Wet n Wild(27)
  • Free shuttle(24)
  • International drive(24)
  • Pool area(19)
  • Very nice(19)
  • Hot tub(17)
  • Rooms are clean(13)
  • Theme park(13)
  • Front desk staff(12)
  • Flat screen TV(11)
Traveller rating
    124
    182
    102
    40
    20
Only show reviews for Family (140) | Couples (119) | Business (16)
Date Rating
1 review
1 of 5 stars Reviewed 2 June 2012 NEW via mobile

This place is dirty, and I'm glad I did not pay full price for this place. The pictures on the web do no justice to the real appearance. Hallways were littered, elevator dirty, carpets are filthy, and the wanna charge you a fee for a safe you don't even use. Please take plus off your name it should be Best... More

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Sacramento, California, United States
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 1 June 2012 NEW

the bathroom is old but still clean, AC is powerful cold, room is clean and staff is kind. provide universal shuttle, near i-ride station and bus station. universal ticket center inside the hotel. grocery store inside hotel, price are as close as 7-11. has microwave which is good for save your breakfast or dinner money and time.

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See 3 more reviews by Bryan L for Orlando
Wichita, Kansas
2 reviews
4 of 5 stars Reviewed 26 May 2012

We stayed at this Best Western in July 2011. I was nervous about choosing this hotel since I had seen negative reviews. I however had a great experience! We didn't know that shuttle tickets to Universal were to be set up the night before, but when we woke up in the morning they fit us right into the schedule and... More

Was this review helpful? Yes
GMatBWOrlandoGateway, General Manager at BEST WESTERN PLUS Orlando Gateway Hotel, responded to this review
29 May 2012

Thank you for taking the time to review our hotel on TripAdvisor. I am pleased to learn that you enjoyed your stay with us during your recent visit to Orlando and we certainly look forward to seeing you in the Summer! More

Beaver Falls, Pennsylvania
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 26 May 2012

This hotel is very close to Universal Orlando and across the street from Wet n Wild. It is also very close to International Drive where you will find many shops and restaurants. The hotel offers a free shuttle to Universal and you can also buy tickets at the hotel which is very convenient. The rooms are very roomy and I... More

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GMatBWOrlandoGateway, General Manager at BEST WESTERN PLUS Orlando Gateway Hotel, responded to this review
29 May 2012

Thank you for taking the time to complete a review of your recent stay with us on TripAdvisor. I am glad that you did enjoy your stay with us and that you enjoyed your room, especially the beds and the second vanity sink area. However I am sorry that you did not find the pillows more comfortable. I am not... More

Waddington, New York
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 of 5 stars Reviewed 25 May 2012

Our room was tired-looking and not as clean as it could have been. The bathroom floor was dirty, and there was a disconcerting stain inside the bathtub. Twice while showering the water fluctuated to scalding hot midway through. One main reason we chose this hotel was its shuttle service. It turned out to be useless because there were only a... More

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GMatBWOrlandoGateway, General Manager at BEST WESTERN PLUS Orlando Gateway Hotel, responded to this review
29 May 2012

Thank you for taking the time to review our hotel on TripAdvisor. I am disappointed that you did not enjoy your stay with us. We are renovating all of our bathrooms as I have mentioned on several of our recent reviews and that project is coming along nicely. However, I will pass your comments on to our Executive Housekeeper as... More

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Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 23 May 2012

We stayed at the hotel in May, it was affordable, clean, the staff was very polite and helpul and it also had a great location(walking distance to Universal and International Drive were you can take the I ride and get almost anywhere). When we arrived at the hotel our room air conditioner was not working, we called the front desk... More

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See 3 more reviews by albnr for Orlando
GMatBWOrlandoGateway, General Manager at BEST WESTERN PLUS Orlando Gateway Hotel, responded to this review
24 May 2012

Thank you for your review and I am happy that you enjoyed your stay with us. I am pleased that you were moved to one of our renovated rooms, we are currently renovating all of our bathrooms and am certainly glad to read your feedback regarding the updated bathrooms. Once again, thank you for your review and we hope to... More

Roseville, Michigan, United States
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 22 May 2012

Fine to start... then we notice "no tissues in the tissue box?" One trash can in the hotel (none in the bathroom?). WAY TOO expensive breakfast buffet. Then finally upon packing before check out, we notice a small bug in our open suitcase?!? Trapping it in a piece of TP and putting it a Ziploc bag we complain like hell... More

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See 5 more reviews by Bill M for Orlando
GMatBWOrlandoGateway, General Manager at BEST WESTERN PLUS Orlando Gateway Hotel, responded to this review
24 May 2012

I am certainly dissapointed that your stay did not go as planned for your 10th anniversary and that it was ruined by you experience at the end of the trip. While we are not "infested" by Bed Bugs they are an unfortunate fact of life in the hospitality industry for everyone. Airlines, hotels, movie theaters, etc. are at risk for... More

San Juan, Puerto Rico
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 13 May 2012

We had bathing issue EVERY DAY FOR 10 DAYS....water temperature at shower would fluctuate from hot to warm to cold..some mornings some nights no hot water....One day at our return after a long day at the parks our room was not serviced. At a time my son in law was taking a shower and the water was shut down due... More

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Grand Cayman
Contributor
11 reviews 11 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 11 May 2012 via mobile
1
person found this review helpful

Thoroughly enjoyed our stay here. Great location, hotel very comfortable and clean. Room service is excellent fresh towels every day and cleaned. Very comfortable beds. Pool area is nice with jacuzzi's and towels provided. Enterprise car rental was extremely helpful and very affordable. The gym is great. Be careful where the leaflets/brochures are for the attractions there are people there... More

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See 7 more reviews by poncho1234 for Orlando
jersey
Top Contributor
53 reviews 53 reviews
Reviews in 13 cities Reviews in 13 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 11 May 2012

The hotel has a good location, opposite wet n wild and within walking distance of restaraunts and the i ride trolley. The room we had was not cleaned that well, we noticed upon arriving that the table and bathroom were dirty. The bathroom floor I dont think was cleaned because it had stains on it and dust in the room... More

Was this review helpful? Yes
See 6 more reviews by JerseyBenp for Orlando

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Additional Information about BEST WESTERN PLUS Orlando Gateway Hotel

  • Best Western Orlando
  • Clarion Orlando
  • Clarion Hotel Universal
  • Orlando Clarion
Address: 7299 Universal Boulevard, Orlando, FL 32819-8353
Price range (per night):* INR3,921 - 6,553

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BEST WESTERN PLUS Orlando Gateway Hotel
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