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Holiday Inn Lake Buena Vista Downtown

3.5 of 5
1805 Hotel Plaza Blvd, Lake Buena Vista, Orlando, FL 32830
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Holiday Inn Lake Buena Vista Downtown
Ranked #14 of 328 hotels in Orlando
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976 reviews from our community

Traveller rating
    603
    292
    55
    20
    6
See reviews for
Families
479
 
Couples
223
 
Solo
24
 
Business
112
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Miami, Florida
1 review
5 of 5 stars Reviewed 22 May 2013 NEW

First of all being a frequent traveler and being involved in the hospitality industry, I must say this property was great! From the moment you arrive and the parking concierge greats you, you feel warm, welcomed, and appreciated. The beds were the most comfortable I have slept in (pillows are incredible) and the room was SUPER clean (hair was non-existent).... More

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Riverview, Florida
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 21 May 2013 NEW

We live in the Tampa area but had some Disney passes we wanted to use so we booked this hotel for a Friday night, leaving on Saturday. It was very easy to find. The hotel is very updated and clean. Very roomy. Has a nice restaurant, a bar area, nice lobby and gift shop. Our room was in the Tower.... More

Was this review helpful? Yes 1
See 9 more reviews by Kathy U for Orlando
GuestServices1805, Manager at Holiday Inn Lake Buena Vista Downtown, responded to this review
22 May 2013

Dear Kathy U, Thank you for choosing to stay with us. I’m glad you found our hotel convenient, comfortable, and were able to enjoy all the hotel amenities. I certainly understand how you’d enjoy the pool and hot tub after a long day at the parks. (It often looks inviting at the end of a hard work-day too.) Thanks for... More

London, United Kingdom
Senior Contributor
36 reviews 36 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 19 May 2013 NEW

We booked this hotel because we had such a great stay the first time we were here a couple of years ago and the hotel is still excellent in every way! The quality and cleanliness of the hotel is very high and all the staff are very friendly and make you feel truly welcome when you are there! The hotel... More

Was this review helpful? Yes 1
See 13 more reviews by drawn4u for Orlando
GuestServices1805, Manager at Holiday Inn Lake Buena Vista Downtown, responded to this review
21 May 2013

Dear drawn4u, Thank you for choosing our hotel again and for your great feedback! We are thrilled you enjoyed your return visit! Your comments about our quality, cleanliness, friendliness, restaurant and bar are greatly appreciated. Thank you so much! We hope you will call upon us yet again on your next Orlando trip! Best Wishes, Jordan Bartels Hotel Manager More

Manchester, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 19 May 2013 NEW

Yet again this hotel deserves the excellent rating it receives, or should I say the its staff that make the hotel!! We have stayed at the hotel now nine times over the last three years and it has never failed to satisfy our requirements, from the moment you arrive, to, the moment you leave. You could if you wish, arrive... More

Was this review helpful? Yes 1
GuestServices1805, Manager at Holiday Inn Lake Buena Vista Downtown, responded to this review
21 May 2013

Dear royh0206, Thank you so much for your loyalty...WOW, nine times in three years! We truly appreciate your great feedback and comments about our staff. You said, "it’s staff that make the hotel!!" and I couldn't have said it any better! The staff you recognized Ernie, Paul, Alex, Gilbert, Dante, Albert, Adriana, Fouad, Souad, Donna, Jade, Avelina, Ashley and Kathleen... More

Saint Augustine, Florida
Senior Contributor
31 reviews 31 reviews
19 hotel reviews
Reviews in 13 cities Reviews in 13 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 16 May 2013 NEW

Two day stay started of a bit bumpy because previously called in request for early check in did not materialize. Was informed that room would be ready by 4pm and upon return at 4:20 room was in process of being cleaned. However, Adriana at front desk was very professional-she gave us complimentary drink and once in room, she brought up... More

Was this review helpful? Yes 1
GuestServices1805, Manager at Holiday Inn Lake Buena Vista Downtown, responded to this review
21 May 2013

Dear L S, Thank you for choosing our hotel and for your feedback! I am sorry we were unable to accommodate your request for early check-in, but am pleased Adriana was professional and took care of you. I am glad you enjoyed the breakfast (guests love those cook-to-order omelets!!!) and especially the service John provided. I am sorry we did... More

Austin, Texas
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 16 May 2013 NEW

This hotel deserves all the plaudits it receives from TA reviewers. The location, amenities, customer service and value are all first-rate at this hotel. Special kudos to customer service. Our reservation was messed up by a travel site, but Youssef at the front desk went the extra mile to take good care of our group. The pool and the hot... More

Was this review helpful? Yes 1
GuestServices1805, Manager at Holiday Inn Lake Buena Vista Downtown, responded to this review
21 May 2013

Dear Primuspilus, Thank you for your recent stay at our hotel and for your feedback! Thank you for commenting on our first-rate location, amenities and customer service. I was especially thrilled to read that Youssef went the extra mile to take care of you and your group! I will make sure he gets the recognition he deserves. Safe travels and... More

Boca Raton, Florida
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 16 May 2013

Our stay at the Holiday Inn in Downtown Disney was FANTASTIC! We frequently visit Disney World and so far this hotel has been our favorite (even better than the Hilton next door). The hotel had clean rooms, a beautiful pool and friendly staff. Youseff at the front desk checked us in. He was so nice and ready to answer any... More

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GuestServices1805, Manager at Holiday Inn Lake Buena Vista Downtown, responded to this review
22 May 2013

Dear Lauren P, Thank you so much for your wonderful review regarding our property! It is great to know that you enjoyed the rooms, our beautiful pool & friendly staff!! We truly appreciate your kind feedback towards Youssef & Dante and will make sure they get recognized in some special way! We look forward to your next visit!! Thanks again,... More

Hope Island, Australia
Top Contributor
82 reviews 82 reviews
61 hotel reviews
Reviews in 64 cities Reviews in 64 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 15 May 2013

We choose to stay at this hotel because it was a lot cheaper than staying in a Disney Resort. We weren't disappointed with the quality or service which was great. Had an large pool & excellent shuttle service running from early morning to Disney closing every day. Downtown disney was only a 10min walk away which was dangerous for the... More

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GuestServices1805, Manager at Holiday Inn Lake Buena Vista Downtown, responded to this review
22 May 2013

Dear ozmuzziemoo, Thank you for taking the time to leave such a positive & candid review regarding our property. We always look forward to hear back from our guests and it is very nice to know that you were not disappointed with the quality & our service, and were able to enjoy the swimming pool and shuttle service. We definitely... More

Plattsburgh, New York
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 15 May 2013

This hotel is located across the street from Downtown Disney. The hotel is clean and comfortable. The staff is outstanding. Alfred, our desk clerk, called us by name each day. The breakfast was very good and the service great. The price was very reasonable for this location. We especially enjoyed the swimming pool.

Was this review helpful? Yes
See 2 more reviews by retired22 for Orlando
GuestServices1805, Manager at Holiday Inn Lake Buena Vista Downtown, responded to this review
22 May 2013

Dear retired22, Thank you so very much for your 5 star review regarding our Hotel!! We truly appreciate you taking the time to leave such wonderful feedback. Our staff always looks forward to hear back from our guests and we'll make sure that Albert is recognized in some special way! We hope you come stay with us next time you... More

1 review
5 of 5 stars Reviewed 14 May 2013 via mobile

I stayed at this hotel for business and I can tell that this is not your standard holiday inn hotel. The staff was great and helpful and for the duration of my stay I kept seeing maintenance painting different parts of the hotel. Its very well maintained. At one point I called the frint desk to report a problem with... More

Was this review helpful? Yes
GuestServices1805, Manager at Holiday Inn Lake Buena Vista Downtown, responded to this review
22 May 2013

Greetings NunyaB2013, Thank you very much for your recent stay with us!!! We are very happy to hear that you enjoyed your stay with us and found our facilities so accommodating. Thank you for your 5 star review, as our staff does enjoy hearing back from our guests!! Please feel free to contact me directly or any of our Management... More

 
 
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Hotel Summarization (Beta)

What travellers say

  • Very nice(50)
  • Pool area(31)
  • Breakfast buffet(29)
  • Shuttle buses(26)
  • Friendly and helpful(24)
  • Hot tub(15)
  • Front desk staff(14)
  • Kids ate free(12)
  • Hotel Plaza Blvd(11)
  • Rooms are clean(11)

Additional Information about Holiday Inn Lake Buena Vista Downtown

Address: 1805 Hotel Plaza Blvd, Lake Buena Vista, Orlando, FL 32830
Phone Number:
Region: United States > Florida > Central Florida > Orlando
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotels in Orlando
#5 Onsen Hotels in Orlando
#28 Family Hotels in Orlando
Price range (per night): ₹ 5,462 - 9,435
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Welcome to the Holiday Inn Lake Buena Vista Downtown. This J.D. Power & Associates award winning hotel is fresh from a $25 million top-to-bottom makeover, making it the perfect place to stay during your vacation to the Walt Disney World Resort. With deluxe rooms, lobby and business amenities and facilities, you are sure to enjoy the comfort and convenience of our charming Orlando hotel. Whether you are in town for a weekend getaway, destination wedding or family vacation, our hotel in Lake Buena Vista puts you in the center of it all. Located within the Walt Disney World Resort, our hotel is just a short walk from everything the Downtown Disney area has to offer, as well as several Orlando attractions, golf courses and shopping. If you're in Orlando on business, feel free to utilize our 10 different meeting rooms with space for 18 to 600 guests, on-site audio/visual equipment, catering services and sales & meeting professionals. During your vacation, enjoy our choice Orlando hotel amenities, which include free high-speed Internet access, a delicious on-site restaurant and lounge, brand new 32' LG LCD HDTVs in every room, Bath and Body Works bath amenities in every bathroom, a zero-entry pool and an on-site game room for the kids. We also offer Rainforest Alliance certified coffees. Check out our Orlando hotel room deals, and make your reservation today. ... more   less 
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Also Known As:
Holiday Inn - In The Walt Disney World Hotel Orlando
Holiday Inn - In The Walt Disney World Hotel
Holiday Inn Orlando
Orlando Holiday Inn

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