The hotel is located directly across the street from Disney Downtown, very convenient. There is a shuttle to Disney World (Magic Kingdom), which drove us directly to the park.
The hotel staff were very friendly and accomodating. Beds were comfortable and room was very clean. Nice upgraded washrooms.
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This was my second stay at this hotel and it validated my earlier review of this being an excellent hotel. The staff was consistently friendly and helpful, the accommodations were conveniently located and clean.
On this visit, I used the shuttle buses to travel to some nearby attractions. I found it very convenient and a much better alternative to driving...
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Reviewed 12 February 2011
we stayed with 2 adults 2 kids in an island suite. views from these rooms are nonexistant, no grand view of Disney as shown in photos. room was comfortable if not a bit sparse and utiliatrian feeling. Staff were excellent and friendly, room service was quick and very good. Housekeeping was fair at best and pool was unkept during our...
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At this time, we would like to thank you for choosing the BVP for your recent family vacation. Although our family suites are located in the Island Building, we do offer a number of different rooms with views of the Disney area which you may like to request for you next visit with us. Your comments regarding the cleanliness of...
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Astounding Visit, will highly reccommend to all our friends and family. Staff went above and beyond expectations!
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We want to thank you so much for your wonderful comments regarding your recent stay here at the Buena Vista Palace Hotel & Spa. We cannot tell you enough how happy we are to receive comments such as yours and be able to share with our staff. Again, thank you for your comments and we look forward to the opportunity...
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If you enjoy lots of christmassy music everywhere you go at around the beginning of advent and have young children Disney is the place to go. Its a lot chillier at night so pack lots of jumpers, scarves and coats and make the effort to tell the staff about the heating system which is left on Air-Con, "freezing", after the...
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Thank you for sharing such a detailed review of your stay with us over the Christmas holiday. Im very happy to hear how much you enjoyed your visit and the warm and friendly service our staff provided. It looks like you had the opportunity to take advantage of all the wonderful amenities and offerings povided by the hotel and nearby...
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I was in Orlando for business, so I was a little nervous staying so close to the Disney and Sea World. This hotel was great for the price and was quiet during my stay! When I needed to go shopping for the kids before I left, I was able to head over to Downtown Disney to pick up some items....
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Dear Stephanie S, we are so glad you had the opportunity to stay with us on your recent business trip! Although we are in such a close proximity to the attractions we are still able to provide a relaxing and refreshing experience for our guests. We host mutiple conventions at our resort each year who return year after year simply...
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I just spent one night in this hotel recently but have stayed here in the past numerous times. I like the spa like colors (blues, white, silver and espresso wood tones) of the rooms and the amenities. I feel like I'm on "holiday" when I come here even if it's for 1 night. It is a large luxury hotel within...
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Dear Corrine R, thank you for sharing your experience of your return visit to hotel. Although your trip was short it looks like you were able to capture the true objective of the Buena Vista Palace which is to create a unique experience for all our guests and provide a relaxing and refreshing enviroment. Your reccomendation means a lot and...
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Spent 3 days/2 nights here for a business conference. The location was wonderful - I was able to walk over to Downtown Disney during the evenings for restaurants, movies, shopping, etc. The room was spacious, clean with a fresh modern appeal. It even had a small balcony where you could enjoy coffee in the morning or read a book. The...
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Dear Kelseyledare
Thank you for your review and I am delighted that you had a wonderful stay for your conference. I am glad that you were able to make the most of our many wonderful facilities and amenities that we offer and also all the fun shopping that shopping that Downtown Disney offers just a short walk across the street....
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We stayed here for 10 nights over Chrismtas, we had spent the first two weeks of our holiday in a 3 star plus hotel which we much preferred. Virgin advertised the hotel as 5 star, however we would rate it more like 3 plus/4 at best. The first room we had smelt awful, like a lot of people have mentioned,...
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Thank you for taking the time to write the review, we value all feedback from our guests, as this is the only way to ensure we continually improve our product and service.
I would like to assure you that we do read all reviews and share any comments posted with the associates in the relevant department. I was very concerned...
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If your only reason for wanting to stay at this hotel is to be walking distance to Downtown Disney, then do so; but, do not eat at any of it's restaurants, especially The Outback. Got seated at 7:30pm as requested and then did not get served our dinner until 9:15; and that was only after repeatedly complaining to the manager....
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Thank you for your constructive review and I very much value the chance to learn and respond to these opportunities to improve our resort. I was of course disappointed to learn that we failed to meet your expectations and that your stay with us was a less than enjoyable one. Your feedback will certainly be beneficial to discuss with my...
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