When I said I had read all the reviews and some downrated the hotel greatly, the receptionist said "Oh, don't worry. I'll put you in the Towers. It will be fine." And it was. The carpet was the only thing that didn't look good, but I do think it had been cleaned as well as possible. Everything else looked clean.... More

Arrived at Four points to be greeted by very helpful and friendly staff.. We were made to feel very welcome from the first evening and nothing was ever too much trouble for them. The room were spacious, very clean and had everything in it that we could possibily need for our 2 weeks stay. The shuttle buses were provided free... More

Jenny Tempest. West Yorkshire, England. we stayed at the four points for the third year running from May 11th to May 25th and once again the hotel did not let us down.The staff are all very helpful, Wennith behind the pool bar remembered us from last year and once again made us feel very welcome. The first night of our... More

I'm not a huge fan of the Four Points brand after several poor experiences. However, it's really hard to fault this hotel for the price that I got. The hotel is in an excellent location (very close to outlet shopping, Universal Studios, etc.), the hotel has rates/deals that include free breakfast buffet, parking is free, internet was free, there is... More

I booked online and called immediately to advised that I am bring my two small toy dogs. They advised me that their pet fee is $75.00 a week, which is really really cheap. I did have some resistance when I called about 1 hour to arriving, asking them if there is a room available immediately. The representative repeated over and... More

We stayed at this hotel for three nights at the end of May. We were going to Universal studios and I didn't feel like it was worth the money to stay in resort hotel. I got a CAA rate, including breakfast and a drink sampler. The hotel is not brand new, but perfectly acceptable, clean, spacious with really great customer... More

The hotel has everything you need for a nice inexpensive stay. The pool water was a bit hazy. I think the water need to be treated.

Just spent two fabulous weeks at this hotel and had a room on 17th floor with great views of IOA and Universal. Staff very friendly and helpful. Excellent location. Ordered room service on 3 occasions and the food and service was excellent. Used the shuttle service to Epcot of 4 occasions, which took about half an hour. This was our... More

Just got back from a 7 night stay. The hotel is nice although need more coathangers and more than one teabag in the room per day. We asked for the 17th floor with a nice view and thats exactly what we got. The rooms were lovely and spacious and the beds were sooo comfortable. The staff from the cleaners, reception,... More