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All 337 Orlando hotels »

The Metropolitan Express

2.5 of 5
6323 International Drive, Orlando, FL 32819
Hotel amenities
Ranked #222 of 337 hotels in Orlando
3.0 of 5 stars 444 Reviews
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444 reviews from our community

What travellers say about this hotel
  • Pool area(11)
  • Wet n Wild(10)
  • International drive(9)
  • Friendly and helpful(9)
  • Great location(9)
  • TIKI bar(8)
  • Ground floor(8)
  • Very clean(8)
  • Breakfast room(8)
  • Sea World(5)
Traveller rating
    69
    154
    95
    60
    66
Only show reviews for Family (137) | Couples (97) | Business (19)
Date Rating
Rain417
Grass Lake, Michigan
2 reviews
3 helpful votes
1 of 5 stars Reviewed 2 February 2012
2
people found this review helpful

BED BUGS.....BEWARE.....we woke up at 6am with bed bug bites and bed bugs crawling all over the pillows and bed. I have never experienced this in my life. We booked our room through the Hotwire Hot Deals, where you can't see the hotel until you pay for it, big mistake. I am the wife of an airline pilot and travel... More

Was this review helpful? Yes
Met_Management_Team, Director of Sales at The Metropolitan Express, responded to this review
3 February 2012

Thank you for your review of the Metropolitan Express. We appreciate the time you took to let us know your feedback and it does appear in some areas we have failed to meet your expectations. For these items, we sincerely apologize. With comments and feedback from our valued guests, we will work harder to improve and show we can meet... More

chrise127
pa
Reviewer
5 reviews
2 helpful votes
1 of 5 stars Reviewed 30 January 2012
2
people found this review helpful

The Metropolitan Express I Drive Orlando was the worst hotel I ever stayed at. I had to change my room twice. No working lights or TV. Dirty, dingy room and bath and roaches crawling on the nightstand. I stopped at the desk and told them I was very disappointed and had to leave immediately. They refunded my $15 cash resort... More

Was this review helpful? Yes
Met_Management_Team, Director of Sales at The Metropolitan Express, responded to this review
3 February 2012

Thank you for your review of the Metropolitan Express. We appreciate the time you took to let us know your feedback and it does appear in some areas we have failed to meet your expectations. For these items, we sincerely apologize. With comments and feedback from our valued guests, we will work harder to improve and show we can meet... More

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Vicki B
Boiling Springs, Pennsylvania, United States
1 review
1 of 5 stars Reviewed 28 January 2012
1
person found this review helpful

I have never been so upset save your money it is not worth $10.00 a night to stay, very very dirty hotel no ice machine would love to up load the photos i took stained tub carpet mold on curtains will never trust star ratings again not a 3 star no way more like a -1 More

Was this review helpful? Yes
gemstone_270
Glasgow, United Kingdom
Contributor
20 reviews
5 helpful votes
1 of 5 stars Reviewed 14 January 2012
2
people found this review helpful

This has got to be the worst hotel i have ever stayed in. We were a group of 5 staying in three rooms. one room on arrival had toe nail clippings on the carpet so clearly hadnt been hoovered. Another room the tv had no signal and so had a fuzzy picture and the last room the bed covers had... More

Was this review helpful? Yes
Met_Management_Team, Director of Sales at The Metropolitan Express, responded to this review
3 February 2012

Thank you for your review of the Metropolitan Express. We appreciate the time you took to let us know your feedback and it appears we have failed to meet your expectations. For our shortcomings, we sincerely apologize. With comments and feedback from our valued guests, we will work harder to improve and show we can meet and exceed all of... More

coxr
Wellington, New Zealand
Senior Reviewer
6 reviews
1 helpful vote
2 of 5 stars Reviewed 13 January 2012
1
person found this review helpful

We have stayed at several 2-3 star places in our days and this does not make the cut, it only had to be marginally worse and we would have left and just written off the money spent on the booking. The whole place smelled, the room wasnt cleaned well and it was really loud. The rooms are very tired and... More

Was this review helpful? Yes
Met_Management_Team, Director of Sales at The Metropolitan Express, responded to this review
3 February 2012

Thank you for your review of the Metropolitan Express. We appreciate the time you took to let us know your feedback and it appears we have failed to meet your expectations. For our shortcomings, we sincerely apologize. With comments and feedback from our valued guests, we will work harder to improve and show we can meet and exceed all of... More

cath b
Nottingham, United Kingdom
2 reviews
2 helpful votes
2 of 5 stars Reviewed 11 January 2012
1
person found this review helpful

this hotel has left us with mixed feelings. Like most people i can say the good points are the location and comfy beds. We had no problems with the staff and found them to be very friendly and helpful when they could. The first room we were given wes awful with a bad smell and ants running all over, we... More

Was this review helpful? Yes
Met_Management_Team, Director of Sales at The Metropolitan Express, responded to this review
3 February 2012

Thank you for your review of the Metropolitan Express. We appreciate the time you took to let us know your feedback and it appears we have failed to meet your expectations. For our shortcomings, we sincerely apologize. With comments and feedback from our valued guests, we will work harder to improve and show we can meet and exceed all of... More

GPYeoh
Pulau Penang, Malaysia
Reviewer
5 reviews
3 helpful votes
3 of 5 stars Reviewed 2 January 2012

After reading good reviews , I decided to book this hotel. It is not that bad because the location is great. Close to universal studio and lots of shops just outside the hotel within walking distance. I gave an average rating because of the condition of the room. The whole place needs a makeover. Breakfast was nothing to shout about... More

Was this review helpful? Yes
Met_Management_Team, Director of Sales at The Metropolitan Express, responded to this review
3 February 2012

Thank you for your review of the Metropolitan Express. We like to hear from our valued clients to see how we can improve and appreciate all comments both good and bad. It is only with comments such as yours that we can continue to improve. Please come see us again soon! More

jackzhao
Knoxville, Tennessee
1 review
1 of 5 stars Reviewed 26 December 2011
1
person found this review helpful

This is the first time I left comments online on a hotel I had stayed in. The reason I gave the lowest score because there is no way to give negative score. During past 6 days vacation in FL and among 4 different hotels I stayed, it was the worst. The most disgusting problem was you will see tiny ants... More

Was this review helpful? Yes
Met_Management_Team, Director of Sales at The Metropolitan Express, responded to this review
3 February 2012

Thank you for your review of the Metropolitan Express. We appreciate the time you took to let us know your feedback and it appears we have failed to meet your expectations. For our shortcomings, we sincerely apologize. With comments and feedback from our valued guests, we will work harder to improve and show we can meet and exceed all of... More

johnashdown
Brighton, United Kingdom
Reviewer
5 reviews
16 helpful votes
5 of 5 stars Reviewed 23 December 2011
8
people found this review helpful

Cannot believe that some many people give this place a negative review , I assume they expect a five star facility in a two star hotel. this hotel consists of 218 rooms in a building in with ground and first floor only .The hotel is run by an excellent GM and the Metro team are second to none , they... More

Was this review helpful? Yes
Met_Management_Team, Director of Sales at The Metropolitan Express, responded to this review
3 February 2012

Thank you for your review of our Metropolitan Express! We do appreciate all reviews; especially our valued return clientele! We feel we are family with all of our friends coming to visit!! :) With comments such as yours, our entire staff can feel confident they are accomplishing the goal of making the Metropolitan Express as special as we feel it... More

Erika V
Orlando, Florida
2 reviews
3 helpful votes
1 of 5 stars Reviewed 2 December 2011
2
people found this review helpful

This hotel was disgusting. The carpets in the rooms and halls were dirty and smelled like wet dog. There is no elevator and the staircase was filthy and floors were sticky, as though nobody had the idea that they should be cleaned. Inside the rooms smelled terrible and there were ants crawling around the hotel room, on the nightstand, basically... More

Was this review helpful? Yes
Met_Management_Team, Director of Sales at The Metropolitan Express, responded to this review
3 February 2012

Thank you for your review of the Metropolitan Express. We appreciate the time you took to let us know your comments and we believe we have failed to meet your expectations. For failing you, we sincerely apologize. We appreciate comments and feedback from our valued guests, as it helps us work harder to improve and correct our failings. Hope you... More

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The Metropolitan Express Also Known As

  • Metropolitan Express Orlando
  • Metropolitan Express Hotel Orlando
  • Drive Inn
  • Holiday Inn Orlando
  • Orlando Metropolitan Express
Address: 6323 International Drive, Orlando, FL 32819

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The Metropolitan Express
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