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Baymont Inn & Suites Universal Studios

2.5 of 5
5625 Major Boulevard, Orlando, FL 32819
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Baymont Inn & Suites Universal Studios
Ranked #187 of 336 hotels in Orlando
3.5 of 5 stars 138 Reviews
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138 reviews from our community

    Trip type
Traveller rating
    30
    51
    30
    13
    14
Date Rating
Ithaca, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 9 May 2012
2
people found this review helpful

My sister and I recently made a reservation at this hotel. We reserved a non-smoking room but were provided with a room with very strong cigarette smoke odor. When my sister entered the room she found several bugs scattered throughout, ashes on the bathroom floor, dirty toilet, hair and dirt in the bathroom tub, dirty refrigerator, and to top it... More

Was this review helpful? Yes
John Cummings, Director of Sales at Baymont Inn & Suites Universal Studios, responded to this review
12 May 2012

Thank you for taking the time to write about your stay with us at Baymont Inn & suites –Universal. Baymont Inn and Suites takes great pride in our value and quality of accommodations we provide to all our guests. Your satisfaction and continued trust in Baymont Inn and Suites is our most top priority. Due to your poor experience management... More

sebastian, fl
Senior Reviewer
10 reviews 10 reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 19 April 2012
1
person found this review helpful

The toilet in our room was broken and ran non stop unless the tank lid was removed and the chain jiggled. Also, the top lock for extra security was broken. The stationary part of the lock was totally broken off the door. Someone on the cleaning crew had to have noticed this and it should have been fixed before we... More

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John Cummings, Director of Sales at Baymont Inn & Suites Universal Studios, responded to this review
21 April 2012

Thank you for taking the time to write about your stay with us at Baymont Inn & suites –Universal. Baymont Inn and Suites takes great pride in our value and quality of accommodations we provide to all our guests. Your satisfaction and continued trust in Baymont Inn and Suites is our most top priority. Please give us another change during... More

Dayton, Ohio
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 31 March 2012
1
person found this review helpful

My wife and I stayed at this Baymont in late March for two nights in order to go to Universal Orlando. We chose this place because it is very close to Universal, the price was very reasonable ($136 total for two nights) compared to other motels in the immediate area, and we planned on walking to the park (about 1... More

Was this review helpful? Yes
John Cummings, Director of Sales at Baymont Inn & Suites Universal Studios, responded to this review
2 April 2012

Thank you, for your kind words regarding our front desk staff. We look forward to seeing you again at Baymont Inn Universal Orlando. More

Miami, Florida
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 17 March 2012
2
people found this review helpful

This hotel had the worst customer.I was unknownly checked in an ADA room and im not ADA. I returned to ask why didnt some tell me it was ADA, i was told it shouldnt matter. It does matter, because this kinda rooms for the people with disabilities.The reason i kept the room,i when out looking for more rooms,there were no... More

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John Cummings, Director of Sales at Baymont Inn & Suites Universal Studios, responded to this review
30 March 2012

Please except my sincerest apologies for the issues you described in your review. Baymont Inn Universal Orlando try’s to accommodate each and every guest. The employee mentioned has be reprimanded and we have change certain policies to ensure that issues such as this will never happen again. Please feel free to contact myself or the General Manager Mr. Abdel Jabri... More

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Coconut Creek, Florida, United States
1 review
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 15 February 2012
8
people found this review helpful

My boyfriend and I wanted a cheap place to stay for one night so we can wake up fresh the next morning and tour UCF. I can't tell you how creeped I felt after one hour of being in the room. At first glance the room looked alright, it was obviously older, but definitely doable... or so I thought. I... More

Was this review helpful? Yes
John Cummings, Director of Sales at Baymont Inn & Suites Universal Studios, responded to this review
18 April 2012

Thank you for your feedback regarding you stay with us at Baymont Inn and Suites Universal Orlando. Please know that the issues that you described have been corrected. I would like to invite you back to give us another chance. Please contact myself or the General Manager Mr. Abdel Jabri when making the reservation. More

Roanoke, Virginia
Contributor
12 reviews 12 reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 8 February 2012
2
people found this review helpful

This hotel is directly across the street from the main entrance to Universal Studios. I paid $57 for a night in February 2012 (Business trip). You definitely get more than what you pay for here. The front desk clerk, Rolando, was very personal, polite, courteous and helpful. The rooms were clean and appear to have been update in the not... More

Was this review helpful? Yes
John Cummings, Director of Sales at Baymont Inn & Suites Universal Studios, responded to this review
18 April 2012

Thank you, for your kind words regarding our front desk staff. Baymont Inn and Suites Universal prides itself on value and cleanliness. We look forward to seeing you again at Baymont Inn Universal Orlando. More

Kissimmee, Florida
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 February 2012
1
person found this review helpful

My husband and I stayed here during our honeymoon, and it was one of the best hotels we have stayed at. The staff are extremely friendly, the room we stayed in was fantastic, and very handicap friendly! The only "gripe" I had was the breakfast, because there wasn't much of a selection, but that didn't bother me too much, as... More

Was this review helpful? Yes
St. Petersburg, Florida
Senior Contributor
32 reviews 32 reviews
Reviews in 21 cities Reviews in 21 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 17 January 2012
2
people found this review helpful

This motel was a nice motel. The room was clean, the beds were just so comfortable. I slept so good. The only problem that I had was the small dining area. There had been a group of teenagers and after they ate they just sat there. There are only 6 tables, so it was difficult to find a place to... More

Was this review helpful? Yes
See 5 more reviews by Bella1202 for Orlando
West Palm Beach, Florida
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 16 January 2012
3
people found this review helpful

I’ve read several reports about this hotel and was considering changing my reservation to another hotel up to the day prior to leaving for Orlando. We spent two days/nights here for a Party that we had planned to attend. We arrived during rush hour traffic on I-4 and were anxious get into our room, get something to eat and get... More

Was this review helpful? Yes
mid atlantic
Senior Contributor
24 reviews 24 reviews
Reviews in 10 cities Reviews in 10 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 15 January 2012
2
people found this review helpful

I had read a number of reports about this hotel and was considering cancelling right up until we left for Florida. We spent the last two days/nights of our Florida vacation here. We arrived late and were tired after a final day at Disney World. The gentleman who checked us in was very nice and check in went quickly. We... More

Was this review helpful? Yes
See 5 more reviews by bluehenfan077 for Orlando

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Additional Information about Baymont Inn & Suites Universal Studios

  • Baymont Inn Universal Studios
  • Baymont Inn Orlando
  • Orlando Baymont Inn
Address: 5625 Major Boulevard, Orlando, FL 32819
Price range (per night):* INR3,243 - 5,424

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