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Westgate Leisure Resorts Orlando


Hotel class 2.5 of 5
6950 Villa de Costa Dr, Orlando, FL 32821
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Reviews you can trust

60% Recommend
3.5 of 5 stars 26 reviews
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[ Date ] [ Rating ]
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4 of 5 stars
East Brookfield, Massachusetts
27 Oct 2009 | Trip type: Couples

We are Westgate Leisure Resort owners and planning our first trip there for Oct. 09. I read the reviews and was dismayed because of the ones from early in 2009. We arrived after 6p.m. on 10/17. The young woman in reception was extremely gracious and efficient. We were in Bldg G, unit 1712. We were pleasantly surprised upon opening the... more

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4 of 5 stars
Atlanta, GA
11 Oct 2009 | Trip type: Couples

We exchanged our week in AZ for a week here. The proximity to Sea World, Universal and Disney was excellent. Our unit was extremely clean, everything worked-we really enjoyed the stay. The pool/jacuzzi that we used was extremely well maintained. This is not a new development (est. 1980s), but lots of renovating of units going on - should be in... more

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4 of 5 stars
Pueblo CO
21 Sep 2009 | Trip type: Couples

We have stayed here many times with mixed results. But this last time was by far the best. The cleanest and the best kept since we have been staying here. The grounds where well kept and the room was immaculate. I made sure to tell every staff member I came across how impressed I was with the vast improvement over... more

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5 of 5 stars
Delaware
16 Aug 2009 | Trip type: Couples

We stayed for a week in a two bedroom villa. The villa was very comfortable and very clean. Kitchen was bright and seemed to be new....very well equipped. Everything we needed was there. The beds were a little hard, but were ok. We slept well. One bedroom had a queen, the other had two twins. Two full baths, washer and... more

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2 of 5 stars
Alabama
25 Jul 2009 | Trip type: Family

Stayed there because I got a great rate due to not booking very far in advance, so I can't complain about the price I paid. The staff was friendly but a little disorganized. At check-in they sent part of my party to their room but it was already occupied by another guest. Lots of confusion especially when the guests in... more

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3 of 5 stars
brooklyn, ny
19 Jul 2009 | Trip type: Family

When I got this resort as a bid from Hotwire I worried that it would be a horrible dump based on the reviews that I read here. The check-in took a bit longer than usual but my requests were honored (I have a disability so I needed ground floor & close to a parking spot) and we were granted a... more

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1 of 5 stars
Kentucky
30 Jun 2009 | Trip type: Family

I had read the reviews on this site after our vacation was booked. We had stayed at other Westgate resorts and thought it would be fine. After reading the other reviews; I even contacted them; expressed my concerns and they assured me that the place had been redone. The room (building G room 1723) had a musty smell when we... more

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3 of 5 stars
dayton,ohio
23 Apr 2009 | Trip type: Family

I got this place via the AFVC for a great rate. Well when I got there it was 10 at night on a weekend. I had my AFVC letter with me that I am suppose to hand to them. I handed to this lady, whom may I add was very rude! She said she could not find my reservation anywhere,... more

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1 of 5 stars
vancouver
30 Mar 2009 | Trip type: Family
1/1 found this review helpful

The staffs don't clean the room properly. The service is really bad. I called the reception to ask for an extra quilt, and he said that the housekeeper is no longer there and that they won't bring it the next day. The staff are really rude too. They would hung up on you. This is the worst hotel I have... more

Management response from
Westgate Rentals, General Manager

The staff is available to provide amenities to guests whenever they need them. Our staff works diligently to provide excellent customer service and keep our suites exceptionally clean. They are often inspected to ensure that they maintain consistency. Any reported incidences of guest dissatisfaction is taken seriously and followed up with refresher training and or corrective action.

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1 of 5 stars
Edmotnon, Canada
3 Mar 2009 | Trip type: Family

We stayed at this resort Feb. 14-21, 2009. I was not impressed. It may have been economical and close to theme parks but that is the only thing it had going for it! There was hair in the bathtub, countertops and mirrors were not wiped. When you pulled the sheets back on the bed, dustbunnies underneath the bed multiplied. I... more

Management response from
Westgate Rentals, General Manager

Our staff works diligently to provide excellent customer service, as well as maintaining exceptionally clean suites. They are often inspected to ensure that they sustain consistency. All reported incidences of guest dissatisfaction are taken seriously and followed up with refresher training and or corrective action.

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Westgate Leisure Resorts Orlando Also Known As

  • Westgate Leisure Hotel Orlando
  • Westgate Leisure Resort Orlando
Address: 6950 Villa de Costa Dr, Orlando, FL 32821
Hotels in Orlando Westgate Leisure Resorts Orlando
3.5/5.0
26