Clean spacious! Most of the folks staying there are families going to the theme parks... Just like my husband & I. we requested to be in a quiet area- walking and upper levels don't bother us as we are an active couple looking for peace and quite. They granted this no problem. We played mini golf on the beautiful afternoon... More

We were checking in with 17 people, booking 2 villas for the whole group. We thought by making a reservation early and even checking the rooms and paying in full in advance would help us get through the whole checkin process. Boy were we wrong. Waiting over an hour and a half just to check in...to rooms we had booked... More

I checked in on a friday night at 1130pm, there was a line wrapped around ropes they had set up "to handle the crowd". Apparantley, this is normal operation for them to have so many people check in. No one told you where to go, but I guess with the line of 37 people they expected you to figure that... More

We chose this Resort over the Hilton resort in the area only because it was $100 less. I will start by saying: We travel a lot within the U.S. We aren't picky at all. We have an average living with average income and no complaints. Here we go: Check in process took 1hour15min. and we got a downgrade from the... More

Got there at 11:40pm, stood in line WAITING to register until 12:50pm. Once registered, I went to find my room, there was NO PARKING! I had to park three buildings away from my room and haul luggage all the way to my room three buildings away at 1am! I got to my room and the KEYS DIDNT WORK! I said... More

On my band trip to Disney, we stayed here and everyone had their opinions on this hotel. There were many pros and cons here! To start on a good note, there was everything. There was a game room, convenience store, deli, pizza place, bar, and a breakfeast (not complementary). However not everything was great. The service was horrible. In my... More

Family of four on their first trip to Orlando. Westgate Lakes and Spa was great. The room was clean. The service was very good. Everyone was very nice and professional. The pool was nice, clean, and warm. We all had a great time. I would easily recommend this hotel. We will be back.

Our one night at the Westgate Lakes Resort was wonderful. We took our niece and her two young children and our sister-in-law for a one night get-away to Universal Studios and decided to stay at the Westgate Lakes Resort after reading reviews on Trip Advisor. We were looking for a large room with enough space for the five of us.... More

My dad is an owner of one of the timeshares at Westgate Lakes Resort & Spa in Orlando. We have been going for about 18 years now. A lot of the times that we have gone the a/c isn't working. Most of the time they fix it no problem. I know 2 years ago we had to change our week... More