Had a reward night to use at the Universal property, had a great experience with the check-in process. Recieved a complimentary upgrade and club lounge access. The room on the 15th floor was large, clean and had a hot tub in the bathroom. Parking was free if you self-parked.Would return again. More

Attended a meeting at this hotel and it was all fun. The Room was great with enough day light that I love. Even though this is'nt really a meetings hotel, I think the team did a great job. With different groups inhouse, they had to organize buffets all around and they managed that efficiently. The staff is very pleasant and... More

The crown plaza, was not like any other orlando hotel. It was classy but reasonably priced and not too you know touristy. The staff were nice and helpful. The pool is opened till midnight in summer and even though isnt the largest is still a very good pool that isnt over crowded. The gym has good facilities and the rooms... More

My family and I just finished a 4-night stay at this excellent hotel. Rooms were spacious and clean with comfortable beds and crisp linens. Our room was quiet and had a fridge and microwave. The staff was pleasant, and the grounds and facilities were well-maintained. The fitness center, beautiful pool, and hot tub were in excellent condition. The carpet was... More

As a frequent traveller i would be a bit too particular in choice of hotel for holidays.The crowne plazza universal ticked every box,spotlessly clean.great rooms.good bar/restaurant.fantastic staff i cannot praise it enough you will not be disappointed. More

Hotel concierge made our three night stay at Crowne Plaza Universal Studios great, but the room was short of expectations. We had constant view of a light of the lobby parking area. Other hotels were better situated for dining. This hotel well situated for shopping. While searching for child's toy, found old food under the bed. More

This was my 4th or 5th stay at this particular hotel. Room was clean and comfortable as in the past, as was the lobby and pool area. Staff was fine, although I did not have many interactions. I had lunch one day and it was so-so. The caveat I have for staying here is that there is really nothing within... More

My wife, 20 month old son and myself stayed here for two nights in January 2012. I most likely overpaid on Priceline as I was trying to get another hotel. Overall our stay was ok. The location was a plus for universal studios, but we did not use the shuttle because the pick times were limited. The hotel has a... More

It was a good location for restaurants along International and close to Disney/themeparks. We were here for a conference, the hotel looked a little dated but the staff were friendly and the room was clean and fresh. More