What a great hotel the friendliest hotel we have ever been to all the staff very friendly from bartenders,bell staff,cleaners and managers all willing to talk to you and all very knowledgable from where to eat to shopping to local attractions the best ever. more

My wife and I stayed here for 4 nights. The location is great. It is close by and easy to get to the airport, 15 mins, Disney World, 15 mins, and Universal Studios, 5 mins. The hotel is a few mins from fast food places such as Burger King, McDonald, Panda Express, and Pop Eyes, which was great for breakfast... more

Stayed here September 2009 for six nights (booked through hotwire). They allowed us to check in as early as possible and invited us to use the pool while we waited for the room. Pleasant, friendly helpful staff. Room was large, overlooking pool and clean. Coffee machine in room. Nice little gym here as well. We ate breakfast here a couple... more

Our hotel experience was fairly pleasant. The room was comfy, roomy and very clean. The bathroom was OK too despite a damp smelling shower curtain. The downside to the room was the noise from the air con compressor which, on arrival I asked the manager to come and experience and he said it was true of every room. This meant... more

I stayed at the Crowne Plaza Hotel Universal in July 2009 with my husband and 2 kids aged 11 and 16 years. We had orginally booked for a standard room accommodating 4 people, however on arrival in the early hours of the morning we were upgraded to the executive level. Our room was spotless and very comfortable, service in the... more

We stayed here for a week in Octobe prior to a cruise vacation. The staff are extremely friendly, and made us feel welcome after a delayed flight into Orlando. Drive from airport was approx 20mins. Being a priority club member, we received a room on the priority club floor (12th) which was a junior suite. Immaculate condition, with a commanding... more

would agree with most of the reviews on this hotel.rooms very good, staff outstanding and a great location.we stayed for 14 nights from september into october and enjoyed our stay except for the noise.i am a gold priority member which means if it was just me and my wife we could stay on the 12th floor "the quiet floor"for gold... more

We have just returned from a 3 week stay at this beautiful hotel. We had a bit of a nightmare journey getting to Orlando, so when we checked into this hotel, it made up for all the hassle we had! We had a beautiful and very large and spacious double Queen bed room with a fridge, and microwave, which was... more

We recently stayed here with our 22 and 15 year old son and daughter. The hotel is stunning on arrival and the entrance is elegant and spacious. The adjoining rooms we had were extremely clean and tidy with modern furniture and large comfortable beds. The grounds of the hotel are immaculate and the staff work hard to keep up the... more