We have been to this hotel for five visits, and have booked for a sixth. Bernard and his team do the best to accommodate us in all our requests we love the helpfulness from the front desk and the rooms are so tidy and clean. The maids are fantastic. Mary is one of the best. Makes us little towel gifts...
More
Thank you for your loyalty! We truly appreciate you choosing to stay with us again and again. We will certainly pass your kind words along to Bernard, and the rest of the team, and we look forward to welcoming you back on your sixth visit soon.
More
Great hotel, great staff, great service. Our stay was unforgetable. We will return next January. Our daugther is missing too much this beautiful hotel!! Thanks for all.
More
Thank you for taking the time to write this review. We’re thrilled to hear your stay with us was unforgettable and that you will be returning next January. We can’t wait to see you again soon!
More
We traveled here for 4 days with 4 adults and a 2yo and stayed on the 4th floor.. The room was clean with a good functional floor plan allowing my 2yo to nap during the day. Also the staff was friendly but had difficulty getting our key activated and halfway through our stay the key stopped working again. We did...
More
Thank you for your review, we appreciate your comments. We’re glad that you found your suite to be functional for travelling with a toddler, and that our staff was helpful. We hope that you will consider staying with us again the next time you are visiting Orlando.
More
from the first time we set foot in the hotel to the time we left, we found the staff to be more than accommodating, friendly and helpful - from the reception staff, kitchen staff to the housekeeping staff. The breakfasts every morning were great with something for everyone. The towels and bins were changed every day in the room, and...
More
Thank you for your great review! We are so glad that you had a wonderful stay. Thank you for your kind words about our staff, customer service is very important to us, so we are glad that you experienced it! We look forward to seeing you again soon.
More
We stayed here for 2 weeks and it was everything we needed as we had 3 children under the age of 3. Our room was very clean and tidy and the beds are so comfortable. Its only 10 minutes drive away from the disney parks and a short walk to Downtown Disney. The staff are very helpful and made us...
More
Thank you for your comments! We are so happy you enjoyed your visit, and that you had everything that you needed for staying with young children. It was our pleasure hosting you for two weeks and we can't wait for your return!
More
We stayed five days and our room was great .. The staff was wonderful and we got our room for a great price.
More
Thank you for writing this review. We're happy you enjoyed your stay with us and the hotel staff was accommodating for you. We hope we will see you again in the near future!
More
We stayed on the 3rd floor and got a room not overlooking the pool. The kitchen area was in tough shape with peeling cupboards and poorly supplied. The fitness area has a couple of primitive treadmills but adequate. The breakfast was good. It served it's purpose but I guess we have been spoiled by other Hawthorn Suite facilities in the...
More
Thank you for your feedback. We are so sorry that your recent stay did not exceed your expectations. However, we are glad that you enjoyed our complimentary breakfast, and hope that you will give us another opportunity to show you better hospitality in the future.
More
Positive: Free Wi-Fi, Big rooms, Big bed, Free parking, Friendly staff, Downs as bedding standard, Pool very clean & heated, Free small pool towels, and among all lovely quiet compared to all the buzz of Orlando though located right in the triangle of Disney, SeaWorld, Universal with a maximum of 10 minutes’ drive to each.
Negative: Bed too soft; Breakfast...
More
Thank you for taking the time to review us. We're happy you enjoyed our convenient location and the serenity of the hotel. We're sorry you were unhappy with some of our breakfast choices but appreciate you letting us know. We hope to see you stay with us again in the future.
More
I recommend this hotel, nice place to stay ; ) clean, room spacious and attentive staff. Thanks
More
We are so happy you found the hotel to be clean, comfortable and our staff to be helpful. Thank you for taking the time to write this review and recommend us. We hope you will choose to stay with us again in the future.
More
First of all, English is not my first language, so please excuse my mistakes.
Stayed at this hotel from january 7th until the 16th 2012. Visiting WDW Parks for 7 days.
ROOMS: great space, one separate bedroom, two queen beds with soft matresses+ Sofa bed in living room (didn't use it). Bathroom comfortable, accesible from bedroom or from kitchen/dining room....
More
We're happy you enjoyed your stay with us and found the hotel to be convenient, comfortable and the staff to be helpful. Thank you for taking the time to write this review and we hope you and your family will decide to stay with us again the next time you are in town.
More
523 Reviews
