Our room was clean EXCEPT for sunflower seed shells on the floor and a tampon wrapper! When we checked out, we told the front desk about it but that everything else was fine. They only charged us for one of the two nights! We didn't ask for this and were pleasantly surprised! More

Our experience started as less than magical when we rang to reserve our 'Disney Magical Express' Airport Transfer. We were told that because we booked via Hotels.com we were not proper guests and were not eligible for the shuttle (even though it said we were eligible on the booking confirmation. The airport staff managed to rectify this problem quickly. The... More

Great Value, Good location, Free transportation to Disney's theme parks. More

We just returned from Disney and loved it! It was our first visit to the parks and we can't wait to go back!! We used the Magical Express from the airport and it was great! No waiting for our bags, just hopped on the shuttle and they took care of getting our bags from the airport and when we returned... More

If you want to hit the parks and just need a place to sleep, then you'll love this place. This place has just the basics, although the food court is nice. Huge turf football field is also fun. More

We came here on holiday for 2 weeks the hotel was great to stay at. The services provided to the parks where very handy i would recommend this hotel to anyone it is great for every and anyone the staff are very friendly and attentive and they have lots and lots employed to keep the place clean and tidy.... over... More

We were 5 (husband, I, daughter of 20 and sons 9 and 7) and went from January 21 to 28. We booked a suite in the Music section. It was sooo nice and perfect. 2 flat screen tv. Kitchenette. Two bathrooms (very very usefull for all of us in the morning !). New furnitures with good storage space. Comfortable bed... More

Staff very nice and accomodating. When we got to room they gave us 2 double beds. My husband is 6'3 and would not have been able to sleep in bed comfortably. I called front desk and they switched us to a room with a king bed. Only thing bad was that the walls between rooms are very thin. You can... More

We typically stay at The Beach Club, however, since we had a late arrival we tried to stay somewhere cheap just for the night. When we arrived part of the check in area was under construction, and the online check in did absolutely nothing to speed up my process since the agents was assisting a customer who had locked all... More