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Doubletree By Hilton at the Entrance to Universal Orlando

3.5 of 5
5780 Major Boulevard, Orlando, FL 32819
Hotel amenities
Ranked #168 of 337 hotels in Orlando
3.5 of 5 stars 678 Reviews
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678 reviews from our community

What travellers say about this hotel
  • Very nice(14)
  • Pizza hut(11)
  • Free shuttle(10)
  • Hot tub(9)
  • Ale house(8)
  • Credit card(7)
  • Sea World(7)
  • Breakfast buffet(7)
  • Pool area(7)
  • Warm cookies(6)
Traveller rating
    178
    243
    132
    73
    52
Only show reviews for Family (185) | Couples (186) | Business (78)
Date Rating
RAlayne
Tampa, Florida
Senior Reviewer
9 reviews
1 helpful vote
4 of 5 stars Reviewed 13 February 2012 NEW
1
person found this review helpful

The location is perfect if visiting Universal Studios and City Walk, however, unlike most hotels near the theme parks, the Doubletree only offers a free shuttle service to the Universal area a few times during the day, and only in the early morning with return trips around 6pm, well before activities close down at the theme parks. Most hotels offer... More

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Karlie I
Caldwell, Idaho
1 review
4 helpful votes
1 of 5 stars Reviewed 7 February 2012
5
people found this review helpful

I stayed in this hotel the end of January 2012 and the first night I awoke to find bed bugs crawling on me. When I called the hotel front desk they proceeded to ask me if they were palmetto bugs of course I have no idea what kind of bugs these are or at that time what bugs were in... More

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DoubletreeUniversal, Manager at Doubletree By Hilton at the Entrance to Universal Orlando, responded to this review
9 February 2012

On behalf of the DoubleTree by Hilton at the Entrance to Universal Orlando, please allow me to reach out to you regarding your recent stay at our hotel. We take every report of bed bugs very seriously. The health and safety of our guests, along with cleanliness of our hotel are top priorities. If a guest reports that he or... More

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tennisfamily13
Norfolk, VA
Contributor
14 reviews
10 helpful votes
4 of 5 stars Reviewed 7 February 2012
1
person found this review helpful

My sons and I stayed here for 3 nights in mid-January. The location is just awesome if you are visiting the Universal Studios Resort. We arrived before check-in and were able to stow our luggage with the bell hop and walk over to City Walk. The walk was pleasant, but we took a cab back when it was dark. It... More

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Borja T
Madrid, Spain
Senior Contributor
25 reviews
8 helpful votes
3 of 5 stars Reviewed 5 February 2012

First the good things: - Location is perfect is you plan to go to Universal Resort. Just a short walk and you are there - Oh, they give you a cookie... - Several good bars at the hotel Now the bad ones: - I arrived with 3 bags... no one helped me with them. Guess how was I able to... More

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Dewey015
London, United Kingdom
Senior Contributor
26 reviews
12 helpful votes
4 of 5 stars Reviewed 4 February 2012

Our trip to Orlando revolved around one day at Universal Studios and one day at Islands of Adventure, so the location of the hotel couldn't have been better. It is about a 15min walk from the parks entrance, and there is a free shuttle that runs a few times daily. The double room with a pool view was nice and... More

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worddict
singapore
Top Contributor
114 reviews
19 helpful votes
3 of 5 stars Reviewed 4 February 2012

Nothing is free in Orlando, it seems. Internet? Pay a fee. By device, not room, mind you. So if you want access on phone, and on computer, you pay double. Add to that, a daily parking fee. A warm cookie does not make up for these additional expenses that come tagged onto you room. The room was quite clean, but... More

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jeb6294
Cincinnati, Ohio
Reviewer
4 reviews
3 helpful votes
3 of 5 stars Reviewed 27 January 2012
4
people found this review helpful

To make it clear up front, I was here for 5 nights in order to attend a work conference on their dime so my review may be a little tougher since I wasn't paying. The rooms (more about that later) were nice, although a bit dated. The TV and bedding were nice, but it was easy to see this hotel... More

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SunseekerGrammy
East Taunton, Massachusetts
Reviewer
3 reviews
4 of 5 stars Reviewed 24 January 2012

My husband and I stayed at this hotel for 4 nights in January 2012. The location is great - just a 15 minute walk to the entrance of Universal CityWalk and a shuttle that runs a couple of times in the morning and evening if you don't want to walk. I really appreciated and enjoyed the pool and hot tub.... More

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love2vacation813
Tampa, Florida
2 reviews
5 of 5 stars Reviewed 21 January 2012

The Doubletree Hotel across from Universal Studios is the best of it's kind in the Orlando area! The rooms are huge, brighly lit and most importantly, clean! The lobby is large and for convienience sake, there is a Starbucks on property too. Now, alot of hotes are great but it takes a great staff to keep things in order and... More

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DoubletreeUniversal, Manager at Doubletree By Hilton at the Entrance to Universal Orlando, responded to this review
24 January 2012

Thanks for staying with us at the DoubleTree By Hilton at the Entrance to Universal Orlando. I’m happy to hear that you enjoyed your stay and that Kyle, Thomas, Eddie and Angela were helpful! I’ll be sure to share your comments with them. We look forward to seeing you the next time you travel to Orlando area. More

S1Alex
Miami, Florida
Senior Reviewer
7 reviews
17 helpful votes
4 of 5 stars Reviewed 19 January 2012
3
people found this review helpful

You can't get around location and this hotel for the price has everyone beat. Literally across street from Universal... If you are hhonors or prefer hilton properties, this is the best place in town to use your points. They typically have reduced rates and they also have a great breakfast. We also stayed here back in august and it was... More

Was this review helpful? Yes
DoubletreeUniversal, Manager at Doubletree By Hilton at the Entrance to Universal Orlando, responded to this review
24 January 2012

Thanks for taking the time to send us the great review. We will make sure our Front Desk staff direct guests to their appropriate tower to avoid confusion in the future. We hope to see you again soon! More

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Doubletree By Hilton at the Entrance to Universal Orlando Also Known As

  • Doubletree Orlando
  • Orlando Doubletree
  • Doubletree Universal
Address: 5780 Major Boulevard, Orlando, FL 32819

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Doubletree By Hilton at the Entrance to Universal Orlando
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