My husband and I go to Orlando frequently. We have stayed at several hotels in the area. This was the by far the worse one. I have never written a review, but the treatment by staff has forced me to do so. First the hotel was dirty. The TV remote did not work. There was no hot water. I do... More

Have always stayed at Holiday Inn's and have never been disappointed and again were not. The staff was extremely helpful and knowledgeable with regards to helping us get around Orlando. As I checked into the hotel, the Universal Staff were explaining to my husband how and where to get the free shuttle to the Studios. The hotel lobby was light... More

Good location for Universal Studios but the hotel itself could use up to date remodeling. The lobby area had several incidences that brought alarm to our family's safety including a formal police arrest of a gun carrying man. There is also two reserved parking spots clearly labeled for the Orlando Police Department implying frequent visitation. The swimming pools are misrepresented... More

Great location we were able to walk to universal studios. Only down side is they didn't have a airport shuttle but other than that everything was nice. The suites were a decent size it was able to sleep 5ppl. It didn't have breakfast but it was close to several restaurants. Front desk is also helpful. We never had any issues. More

The only reason we ended up in Orlando (as part of our skiing holiday in Canada!) was the fact that we have 2 Harry Potter obsessed teenage daughters. I chose this Holiday Inn because, apart from the expensive hotels within Universal Studios, it was the closest I could see to the Wizarding World of Harry Potter. It turned out to... More

Unlike other reviewers, I was not upgraded to a suite. Had a plain hotel room, although clean and modern, lacked the excitement of a "resort". Obviously an older, renovated property, the room was a little larger than normal but the bathroom was tiny - difficult for two to get ready in the morning at the same time. Ref didn't work... More

My husband and I went for MLK weekend to visit the Wizarding World of Harry Potter at Universal. Great location to Universal and the hotel was pretty much what I expected. No frills. Walking down the halway we were a litle nervous. The room doors are pretty beat. Our room however was not. The bed was comfortable and the bathroom... More

We booked a last minute trip with West Jet vacations. We wanted to spend Xmas in Florida and they had airfare and hotel at a reasonable price. We arrived fairly late in the evening on December 24, rented a car and found our way to the hotel via GPS. It was fairly straightforward to get to and is right beside... More

We enjoyed our week-long stay in a spacious two-bedroom suite (with TV/HBO in all three rooms) at this conveniently located Holiday Inn. Though we could've taken the hike to Universal's main gate, we saved our legs by taking the free and quick shuttle rides both to and from the park. The attached TGIFriday's had excellent Happy Hour deals (from 4-7... More