What a pitty, it is such a run down hotel and poorly managed, since it is well situated on the beach!
The bathroom was horrible (old bath with dirty tails, bathtub with broken lining, no ventilation. The grounds are nice, but the towels given to the guests should be retired long time ago....The sun chairs the cheapest kind from WallMart.....balconies...
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Thank you for choosing the Ramada Plaza Marco Polo Beach Resort and for leaving a review on your experience at our resort.
Our Director of Housekeeping and our Food and Beverage management team and staff were copied on your concerns. Immediately they held a meeting with the staff to review the consistency of quality assurance standards.
Again, thank you for...
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Place was horrible, though staff was as good as they can be. Shower had little water pressure, changed room 4 times, still the same. Need to call for towels everyday. Continental breakfast was worst than the Dunkin Donut. Room was infested with bugs. 1/2 of the rooms were outdated and the other half was renovated for no reason. Why would...
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We appreciate your taking the time to leave a comment on your recent stay at our resort.
We offer several room categories to wide array of visitors which includes rooms with kitchenettes, hence the presence of cabinets in the room.
Our resort serves a complimentary upgraded continental breakfast daily in our Ocean Terrace restaurant which has a beautiful view of...
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It was overall terrible. Went to breakfast and found a fly in my oatmeal. Had to pay 18 dollars a day to park at their place. It's over priced for outdated rooms. I saw a colony of ants in my room. I forgot my toothpaste and they didn't have any. They never remembered to replace towels. All these issues were...
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We know that you had several lodging choices and we are thankful that you chose the Ramada Plaza Marco Polo Beach Resort for your recent vacation.
We are disappointed to read that your stay was not as memorable as we would have liked. Our resort offers a valet only parking option which is competitively priced for the neighborhood and is...
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Had a great view view of the ocean. 24/7 access to beach. Was unable adjust a/c. Had to pay for parking. Rooms were slightly overpriced for an older hotel.
Had to call every night for towels and wash cloths. But gave us new soaps and hair products daily.
Noticed ants in our room.
Had very helpful staff ... Especially Maria...
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We are delighted to read that you enjoyed your most recent vacation at the Ramada Plaza Marco Polo Beach Resort located in the upscale Sunny Isles Beach neighborhood. Our resort is competitively priced and offers many amenities which are a favorite of our many repeat guests.
Our resort offers valet parking at a fee of $18 daily; the resort fees...
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This place was OK, great location on the beach and near a shopping mall. The facility could use an upgrade but as long as you can handle "clean...but aged", you will be fine.
The hidden costs that are not advertised in the hotel rate (resort fee, valet parking only and room with a view = $$$) and wifi that is...
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Thank you so much for leaving a review on your recent visit to our oceanfront resort located equidistance from the Fort Lauderdale Airport as well as the Miami International Airport.
Our resort offers many room types and we are pleased to read that you enjoyed your accommodation which offered a kitchenette.
Our daily resort fee of $10 as well as...
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The hotel is well located in the north end of Miami Beach, close to Aventura thus covenient for shopping. The premises are old and in need of a revamp. The room was comfortable but humidity is a problem. Restaurant service was tacky and breakfast (that's all we ate while we stayed there, included) was fair but not varied. Concierge service...
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Thank you for taking the time to write a review on your recent vacation at our resort. We are pleased to read that you enjoyed our location and comfortable rooms as much as we do.
Our resort is competitively priced for the area and offers a host of amenities. We offer a complimentary continental breakfast each morning which sets us...
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Freda was amazing!!! Very friendly and very helpful. We will definitely return and tell all of our friends about Marco Polo.
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Thank you for leaving a wonderful comment on your recent vacation with us at the Ramada Plaza Marco Polo Beach Resort located in the safe, upscale Sunny Isles Beach neighborhood.
We are delighted to read that Freda provided amazing customer service and made a memorable impact on your vacation. I was sure to immediately share your accolade with Freda who...
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I stayed at your lovely hotel this past weekend and I normally wouldn't write a review, but the service and friendly staff was amazing.
On my way out to your pool I encountered your Lobby attendant Mary. Mary was cleaning the restrooms and welcomed me with a "Good morning how are you this morning"? It shocked me because alot of...
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It is an absolute delight to read that you had a great vacation at the Ramada Plaza Marco Polo Beach Resort and that two of our staff left a memorable impression.
Thank you so much for taking the time for noticing the efforts by my colleagues and for taking the time to leave glowing notes for Mary and Ryan. I...
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OK this might be the absolute worst place you can ever stay. After you book the hotel everything has a charge. The hotel is old and a little run down. You cannot even sit on the beach without renting an umbrella. Please don't stay here there are many other places in Sunny Isles and Miami. It is very low budget....
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We appreciate your taking the time to leave a comment on your recent vacation with us. We are disappointed to read that some aspects of your stay were not as comfortable as we would have all liked.
Our resort is competitively priced and there are many amenities which includes chairs and umbrellas on the pool deck, wireless internet, daily USA...
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I will start with the two positives- the beach is amazing, and our room looked right out onto the water! I'm not sure if all of the rooms do- if you aren't sure if you are getting a beach view, don't bother staying here. The other positive was the fish I ordered at the restaurant- simply amazing! Most of the...
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Thank you for leaving a review on your recent stay at our resort. Our resort boasts several room types and we are glad to read that you enjoyed the wonder ocean views from your room. We have many renovated rooms many of which have views of the ocean. Nevertheless, we do apologies for the room was been satisfactory. We would...
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