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All 59 Naples hotels »

Waldorf Astoria Naples

4.0 of 5
475 Seagate Drive, Naples, FL 34103
Hotel amenities
Special offer
Great Getaway $119
Waldorf Astoria Naples
Ranked #21 of 59 hotels in Naples
4.0 of 5 stars 650 Reviews
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650 reviews from our community

What travellers say about this hotel
  • Golf cart(22)
  • Very nice(16)
  • Pool area(15)
  • Resort fee(10)
  • Breakfast buffet(10)
  • Golden door spa(8)
  • Room service(7)
  • Fitness center(7)
  • Golden Door(6)
  • Gulf view(6)
Traveller rating
    279
    181
    97
    54
    39
Only show reviews for Family (193) | Couples (194) | Business (127)
Date Rating
Sussex
2 reviews
1 of 5 stars Reviewed 2 June 2012 NEW

Hilton gave our reservation to somebody else and bumped us to Waldorf Astoria in next block. Waldorf made us wait another hour as room wasn't ready. Bed and breakfast we paid for wasn't valid in Waldorf and they wanted to charge us an additonal $50! Staff were rude and unapologetic.

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Miami
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 31 May 2012 NEW

This is our 3rd stay and there's a reason I go back. We had a great time even though the hotel was packed and with good reason. Don't believe all the negative talk, yes getting to the beach is a bit of a hassle and the hotel should have had more grams running but they can't be perfect ! Everything... More

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Parkland, Florida
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 31 May 2012 NEW
1
person found this review helpful

My family of 4 (kids 7 & 9) plus friends (family of 3) went for Memorial Day weekend. The hotel was sold out, so we were a bit worried about how crowded it would be. We went to the pool all day on Saturday, the beach all day Sunday and back tot he pool on Monday. We never had an... More

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Coral Springs, Florida
1 review
5 of 5 stars Reviewed 29 May 2012 NEW

Memorial Day 2012 was our third Family Reunion at the W.A. Naples. Our Family numbers 30 Adults and 20 Children aged from 6 month to 7 years old, originating Worldwide. No one had any complaints or setbacks. The Manager Mr. Theo Gornell is an outstanding professional, courteous and accomodating... quite a Noble Person. The rooms and common areas are clean... More

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Evanston
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 29 May 2012 NEW

I started my odyssey at the Edgewater Beach Hotel (A Waldorf property). It was my second attempt at staying there. The first time, the room was dirty, so they moved me to another dirty beat up room. They comped my return visit to a two bedroom suite which was bigger, but dirty and beat up. Kevin & Justin at the... More

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Fort Lauderdale, Florida
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 28 May 2012 NEW
2
people found this review helpful

This was our second visit but we were very dissappointed this time around. Higher prices didn't justify and here's why: We stayed in the Bungalow rooms and here's the issues: 1) Furniture in our room was chipped and worn 2) Carpets were stained 3) Toilet needed to be fixed 4) Our room Bungalow 227 and the bungalows overall need a... More

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Rachel Zamora, Marketing & Public Relations Coordinator at Waldorf Astoria Naples, responded to this review
30 May 2012

Thank you for bringing this issues to our attention. We appreciate your comments as they help us in identifying areas that need improvement. We are glad that our Director of Operations was able to get in touch with you and resolve any issues you may have had. We look forward to welcoming you back! More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 28 May 2012 NEW via mobile
1
person found this review helpful

Very nice hotel best value in area, Beutiful beach!

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Rachel Zamora, Marketing & Public Relations Coordinator at Waldorf Astoria Naples, responded to this review
30 May 2012

Thank you so much for your kind words. We are glad that you enjoyed your stay and look forward to welcoming you back. More

Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 27 May 2012 NEW via mobile
2
people found this review helpful

Last mInute get away with my husband-no kids. Really enjoyed ourselves. The hotel and amenities are gorgeous. The golf cart access to the beach is great and the beach is beautiful. Service was excellent. Shout out to concierge who helped me plan a day trip to Everglades city and a romantic dinner. Very satisfied with what we got for what... More

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1 review
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 26 May 2012 via mobile
5
people found this review helpful

I have spent a lot of time on Trip Advisor over the last few years and to date I have never written a review of the various experiences I've had. Unfortunately, my experience today at the Waldorf in Naples has led me to the point where I actually considered checking out and driving home, which is totally out of character... More

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Rachel Zamora, Marketing & Public Relations Coordinator at Waldorf Astoria Naples, responded to this review
30 May 2012

Thank you for taking the time to write a review and share your comments with us through Trip Advisor. We are very saddened to hear that you are so disappointed with your experience here. Please accept our sincere apologies for all of the issues you have addressed here including the wait for a tram to the beach and lack of... More

Boston, Massachusetts
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 23 May 2012
1
person found this review helpful

We live in Boston and took the family down to Naples for Mother's Day weekend and what an amazing time we had at the Waldorf what a place! from the moment we arrived very friendly staff and the view from our room wow, by the way Maria at the Front Desk took good care of us and what a girl... More

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Hunter Hansen, General Manager at Waldorf Astoria Naples, responded to this review
24 May 2012

Thank you so much for sharing your positive feedback. Both Maria and Patricia are two of our stars and they make us proud to be a Waldorf! We were delighted to hear that you were made to feel so special on such a precious occasion and do hope that maybe we'll become a family tradition. Please be sure we will... More

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Additional Information about Waldorf Astoria Naples

  • The Waldorf Astoria Collection Naples
Address: 475 Seagate Drive, Naples, FL 34103
Price range (per night):* INR8,388 - 19,852

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Waldorf Astoria Naples
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