Stayed here cause close to corkscrew swamp sanctuary. Room smelled smoky/musty and was very humid. The ac sounded like a freight train in the bedroom. Came in and went straight to bed so in a couple of hours when we realized how bad it really was it was too late to go down and complain. The front staff was great...
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My wife and I had a great experience at his hotel. We booked in for three days on a road trip, then decided we wanted to stay put a little longer, and we liked the Naples area, so we stayed for a week. We were impressed with the service, especially at the front desk; I have travelled a lot, and...
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I stayed here after working in Naples on a Friday. Pricelined it and of course they stuck me in a handicapped room. Typical. Why do these hotels discriminate like that.
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Thanks for sharing your thoughts on Trip Advisor. I'm disappointed to hear that you feel we used your booking method as a way to select a room for you. We truly appreciate every customer regardless of how they choose to book a hotel; we're just happy you are staying with us! If you would like to discuss the specifics of...
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Stayed based on trip advisor recommendation. Very quiet place with a friendly staff. We arroved very late on the 1st day and needed to travel to anothe rhotel for a conference early teh next morning. We asked directions at the fron tdesk and she provided an idea of how to get there. When we woke up we found a google...
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Thanks very much for such a great review! We are so happy to hear that you enjoyed your stay and that you found our customer service to be as terrific as we strive for. Believe me... if we could move our hotel to the beach we'd immediately do it! We hope that you will still consider staying with us again...
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Large comfortable suites with excellent beds. Great little pool area too. Nice bar & great staff! Thanks Priceline!
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We are thrilled to hear that you enjoyed your stay at the Doubletree Naples and very grateful that you took the time to share on Trip Advisor. Come back and see us soon!
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Spent only one night in this hotel prior to driving to Miami, but it was a very good choice. The staff is, without exception, terrific. Friendly, helpful, accomodating. Special kudos to Hope at the front desk for her excellent local dining insights, which were spot on. The breakfast buffet was very good. The hotel and grounds are very clean. Very...
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Many thanks for choosing the Doubletree Naples and for writing your review on Trip Advisor. I apologize that you experienced a slight musty smell in your suite; however it's great to hear that you enjoyed everything else about our hotel including our amazing team. I'm so pleased that Hope was able to share her local dining expertise! We hope that...
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Just got back from a 5 night stay at the doubletree hilton.
We liked the hotel, the rooms were very clean and welcoming.
However we did pay over £100 per night and not to have a brekfast included seemed poor value. If we wanted brekfast this would of cost an additional $24 per day.
We didn't use pool as we...
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We really do appreciate your honesty and that you took the time to share on Trip Advisor. It's so disappointing to hear that you have decided not to return to us even though you enjoyed your suite. I apologize that we did not meet your expectations in other areas. If for any reason you would like to discuss additional details...
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All amenities here for my needs. Not to distant from the old downtown area and shopping/good food. Rooms were adequate with elec outlets for all the 'stuff' we 'need' to carry around. I would stay here again. Naples Jet Center arranged this room for me, as flight crew with N900NE.
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Thanks so much for taking the time to write a review of the Doubletree Naples. We're happy to hear that you enjoyed your suite and our convenient location. It will be our pleasure to welcome you back in the future!
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3 Star at good value and overall clean and smooth stay, nice and friendly staff.
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Many thanks for your short and sweet review. We love hearing that you enjoyed your stay at the Doubletree Naples!
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Last minute reservation, quick, efficient and courteous staff, nice hotel and clean, updated room
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Thanks so very much for writing a review of the Doubletree Naples on Trip Advisor. It's great to hear that you enjoyed your experience! We hope to welcome you back again!
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