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Doubletree Ocean Point Resort & Spa - Miami Beach North


Hotel class 3.5 of 5
17375 Collins Avenue, Sunny Isles, Miami Beach, FL 33160
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75% Recommend
3.5 of 5 stars 256 reviews
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By trip type
All (256)
[ Date ] [ Rating ]
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5 of 5 stars
SOUTH AFRICA
20 Nov 2009 New

EXPERIENCE THE WONDERFUL... DAISY FRESH! PILLOWS , LINEN and TOWELS that only 'SWEET DREAMS' could be made of, as you drift away on downy soft beds where no comfort has been spared and you awake feeling completely refreshed! Where else could you find this SPECTACULAR Wrap around Balcony that gives a vista of Sunny Isles Beach and to the North... more

Management response from
Barry Harris, Director Sales & Marketing

Dear MG, Thanks for taking the time to write about your experiences during your recent visit to our resort. We are glad that you found the size of our suites and their comfort and amenities to your liking. People do dream ofte of taking vacations and we are glad we played a part in making your dreams come true. We...

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5 of 5 stars
New Orleans
5 Nov 2009 | Trip type: Couples
1/1 found this review helpful

I stayed at the Doubletree Ocean Point for the Saints game. It was an excellent hotel. It's location is good proximity to everything. It is convenient to the stadium which in the northern part of town. South beach is a quick drive. The rooms are well-appointed. Having a washer and driver and kitchen is nice, although I was only there... more

Management response from
Barry Harris, Director Sales & Marketing

Dear Saints Fan, Thank you for taking the time to comment on your experiences at the hotel. We do value your input and did note that, of all things, you did not care for our pancakes. I will bring this up to the Chef, but if there was something specific you did not like, please let us know. We will...

Great time
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5 of 5 stars
Minnesota
4 Nov 2009 | Trip type: Couples

We came here to relax in this early November and this was the perfect setting. Great location on the beach Our Suite was extremely spacious with a kitchen and a beautiful view both on the ocean and the City. more

Management response from
Barry Harris, Director Sales & Marketing

Dear Sunseeker, Glad you enjoyed your stay with us while in South Florida. Those views are pretty nice, aren't they?

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4 of 5 stars
toronto
20 Oct 2009 | Trip type: Family
1/1 found this review helpful

This was my 2nd stay at the Doubletree. Spent a lovely 16 days. The hotel is right on the beach..quick access to pool and sand. Beach is nice. Cabana guys were very polite and helpful. Frontdesk staff was also great ..special mention goes out to Ewen...he always asked if everything was okay and if we needed anything and followed thru... more

Management response from
Barry Harris, Director Sales & Marketing

Glad you came back and hope we get the opportunity see you again. Thank you for your comments on our staff and particularly mentioning Ewen. If he has not yet seen your comment, I will bring it to his attention as well as pass it along to his associates. Also appreciateive were your comments on the pool towel staff. We...

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5 of 5 stars
terps01fan2006
15 Oct 2009 | Trip type: Friends getaway

We were in town for a football game and ended up at the DoubleTree because our planned hotel overbooked our reservations. Dwen was the first person we saw when we checked in, and he made the whole hotel expierence worth it. Hooked us up with a round of shots at the bar two nights in a row, then bought us... more

Management response from
Barry Harris, Director of Sales & Marketing

Dear Bufalo Bill's Fan, Someones loss was our gain and we are glad you stayed with us last weekend. I do not know if Shelia and Ewen have read this as yet, but I will be giving them copies as well as sharing your comments with the rest of the team. Thank you for taking the time to relatre your...

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1 of 5 stars
Miami, Florida
16 Aug 2009 | Trip type: Family
3/4 found this review helpful

We stayed at this hotel for Mother's Day Weekend. Unfortunately, it was a terrible experience from the moment we arrived. First, the hotel lost our reservation and said they had no space available. After locating our reservation print-out they managed to find our reservation in the computer. The room was large and had a beautiful view. While it seemed to... more

Management response from
Barry Harris, Director Sales & Marketing

I have just read your review am truly sorry for the inconveniences you encountered while staying with us recently. As you brought up a number of issues regarding both your room and facility, I would welcome the opportunity to personally talk to you in detail. If you wish, please call me at 786-528-2580. Look forward to talking with you.

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5 of 5 stars
Sketch42
11 Aug 2009 | Trip type: Couples
3/3 found this review helpful

My wife & i stayed here for a week - Service was excellent from the valet to the front desk everything we requested we got right away with a smile - every room is a suite with a ocean view balcony, the room was masive w/a Full kitchen, couch , big bathroom w/jacuzzi and 2 sinks, washer/dryer - no dirty... more

Management response from
Barry Harris, Director Sales & Marketing

Thank you for sharing your experiences with other Trip Advisor readers. Although a date and timeline have not been established, we are planning a suite renovation that will include new living area furniture as well as carpeting. Hoe to see you for a second perfect week.

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4 of 5 stars
Saskatchewan
3 Aug 2009 | Trip type: Family
3/3 found this review helpful

We travelled to Miami as a family of 5 (3 teenagers) - we wanted ocean front and preferred a suite rather than the usual 2 room requirement (as many hotels restrict 4 guests to a room.) We booked the Ocean Point - 2 bedroom suite. While we encountered some problems checking in - the front desk person was quite rude... more

Management response from
Barry Harris, Director Sales & Marketing

Dear Recent Family Visitor, Thank you for relating your experiences and am glad you finally found accommodations that gave you and your family room to roam. As you saw, our 2 bedroom suites are between 1200 - 1400 sq ft and can easily accommodate 6 people. Smaller families will also appreciate our 900 sq ft 1 bedroom suite. Built originally...

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3 of 5 stars
Garden State
28 Jul 2009 | Trip type: Couples

Overall, this is a very well run hotel and I would PROBABLY stay there again except for 1 reason. I was on the beach with my obligatory wrist band; I was protecting my northern European hide from the South Florida sunshine when a young man walked up to inform me that it was going to cost me $10.00 for my... more

Management response from
Barry Harris, Director of Sales & Marketing

Dear shaboprebop, Thank you for your comment. We, like a large number of our neighbor hotels up and down the beach, contract out beach chair and umbrella/cabana services to a third party. I would have hoped that when the attendant spoke to you, he would have done so in a clearer, friendly manner. I am sorry if he did not...

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3 of 5 stars
Missouri
27 Jul 2009 | Trip type: Business

The staff was very nice, however, the lady handing out towels in the spa was not friendly and acted as if we were bothering her everytime we went to get towels or return towels. Our room was clean, although there was sand on the floor and the bathtub was filthy with dirt stains and mildew along the rim. Our hair... more

Management response from
Barry Harris, Director of Sales & Marketing

Hi mzeller, I was glad to read that our facility and service exceeded your expectations based on your experience at other hotels and you would recommend us to others. On the other hand, I also noted your comments regarding some of the shortcomings you experienced. When we do get comments like yours, and they are not often, we like to...

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Doubletree Ocean Point Resort & Spa - Miami Beach North Also Known As

  • Doubletree Ocean Point Resort
  • Doubletree Miami Beach
Address: 17375 Collins Avenue, Sunny Isles, Miami Beach, FL 33160