The people who run this sleezy hotel could not have tried harder to make their guests feel unwanted and uncomfortable. Rude employees, disgustingly dirty rooms and common areas and incredibly loud rooms with employees dragging large trashcans around at 7:00 a.m. with no apparent purpose other than to wake up their guests and get them to check our early. The... more

we stayed 2 nights,paid over $300 per night. the mattress crunched when you sat on it and sagged severely, and that was the best part of the room! they add a resort fee of $12.50 per day [ for beach towel and chair.] that they dont tell you about until you arrive and is none negotiable.the room did not even... more

Booked this place a month ahead of time and unfortunately did not check trip advisor -- stupid me - It was a busy time for South Beach and I was concerned about getting a room. The pictures looked great and I upgraded to the superior room. Well -- they had a very good photographer. I have been around the world... more

I stayed at the Carlton from 2/26 - 3/1 and I did not experience any of the issues I read prior to leaving. I also booked my trip on Bookit.com and was pretty apprehensive about the whole bait and switch routine I kept reading about so I made sure I called ahead of time to confirm my reservation. We checked... more

The desk staff obviously does not know what their policies are!! They told us one thing one minute and something else the next. When we questioned the discrepancy, they told us to take our bags and go to another hotel if we didn't like their policy. And....gave us complete attitude on behalf of their mistake. They asked for $250 security... more

My girlfriend and i booked this hotel on Bookit.com and even received a free luxury queen room upgrade for over $110 a night. When we got there, we were told they were having some water issue and we were being transferred to Hotel Majestic. On doing a search we realized Hotel Majestic was seedy and located in a sad neighborhood.... more

I don't even know where to start. Considering this place is very inexpensive for its location I wasn't expecting something magnificent, I do expect basic customer service and working electricity. I didn't realize those things were asking to much but for this place it sure was. My friends and I booked this place for 4 nights. Upon arrival, the man... more

Not best hotel but its alright! It's close to the beach and club, not so expensive.... more

Their website makes the rooms look larger and the hotel more glamorous than it is. Recently stayed at the Carlton for 4 nights. First of all their Internet price was too good to be true...for 4 nights plus parking and "amenity" fee, the bill was $430.06, which comes to $53.75 dollars a night...you could never get a room with two... more