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All 201 Miami Beach hotels »

Shelborne South Beach

3.5 of 5
1801 Collins Ave, Miami Beach, FL 33139
Hotel amenities
Shelborne South Beach
Ranked #160 of 201 hotels in Miami Beach
2.5 of 5 stars 165 Reviews
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165 reviews from our community

What travellers say about this hotel
  • Resort fee(10)
  • Pool area(10)
  • Worst hotel(6)
  • Room service(4)
  • Continental breakfast(3)
  • Good thing(3)
Traveller rating
    33
    25
    19
    26
    62
Only show reviews for Family (22) | Couples (41) | Business (16)
Date Rating
1 review
2 of 5 stars Reviewed 2 June 2012 NEW via mobile

This is my first stay at the shelbourne and will definitely be my last. From the moment we checked in my experience has been dissatisfying. Every time I speak with someone I am finding out about different charges made to my acct, or about extra fees that are some how a hotel policy that was no where outlined on any... More

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Las Vegas, Nevada
1 review
1 of 5 stars Reviewed 29 May 2012 NEW

This hotel is bad dirty falling apart the rooms are shocking moved rooms twice.First one I would not put my dog in it safe did not work beds belonged in the rubbish sagged dirty and lumpy.Second room was meant to be a Town House my butt it was falling down around you I have many photos for our travel agent.when... More

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Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 28 May 2012 NEW

I recently visited Miami to visit some family and friends from college. The beach has definitely changed and the city is really growing. My friend recommended the Shelborne and despite some of the reviews, I wanted to give it a shot after all of the renovations. The way to go is definitely to get a premiere room, those are the... More

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Samantha Rosen, Guest Relations Manager at Shelborne South Beach, responded to this review
29 May 2012

Thank you so much for your high praise of the Shelborne South Beach. Our goal is to create fond memories for our guests, and we are truly delighted to learn that our staff was accommodating. We are happy to hear that our rooms were comfortable and that you enjoyed our amenities as well. We hope to see you back in... More

Atlanta, Georgia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 25 May 2012
1
person found this review helpful

Its obviously an old hotel that has been remodeled many times, for the money it's simply terrible. The rooms are mediocre at best and the price is high. the real kicker came when they tried to bill me for valet parking (37.50 a day) when i didn't drive a car. OK you say honest mistake...I caught it at checkout and... More

Was this review helpful? Yes
Samantha Rosen, Guest Relations Manager at Shelborne South Beach, responded to this review
29 May 2012

We have constantly been upgrading our hotel facilities to improve our guest experience. I apologize for the inconveniences that interfered with your stay. I will pass your feedback onto the front desk management and would like to invite you back to stay with us in one of our premiere rooms at a special rate. Email Shelborneguest@meninhotels.com to make your reservation. More

Rahway
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 24 May 2012
1
person found this review helpful

I recently stayed @ the Shelborne for 4 nights and the rooms were disgusting. See photos attached. The room we initially received had dirty vents, hanging curtains, a dirty/peeling bathtub. A complaint was made to management and we were advised that only the lobby was renovated. A continental breakfast was included which only consisted of a crossaint, a danish and... More

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Samantha Rosen, Guest Relations Manager at Shelborne South Beach, responded to this review
29 May 2012

Dear guest, We have constantly been upgrading our hotel facilities to improve our guest experience. I apologize if this interfered with your stay. I would like to invite you back to stay in one of our premiere rooms at a special rate. Email Shelborneguest@meninhotels.com to make your reservation. More

1 review
5 of 5 stars Reviewed 22 May 2012 via mobile

All the way from the front desk clerk Addy which was very helpful and honest to the bartenders by the pool side my experience was excellent! Addy gave us very helpful tips and local insight on where to go,eat,and have the best time of my life! Overall my stay was great the hotel staff was 5 star and my suite... More

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Samantha Rosen, Guest Relations Manager at Shelborne South Beach, responded to this review
29 May 2012

This is incredible! I am so glad to hear that you have chosen the Shelborne South beach as "The 8th wonder of the world". We sincerely appreciate your positive feedback and I will be sure to pass it onto Addy and the rest of the Shelborne staff. We hope to see you again soon in Miami! More

Los Angeles, California
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 22 May 2012
1
person found this review helpful

Addy at hotel reception. The hotel needs a new general manager to run the hotel properly. Had Addy not been worried about making sure our experience at the hotel was a positive one, it sure would not have been. It felt as if I signed up and paid for one room while the hotel management tried to force a cheaper... More

Was this review helpful? Yes
Samantha Rosen, Guest Relations Manager at Shelborne South Beach, responded to this review
29 May 2012

We have constantly been upgrading our hotel facilities to improve our guest experience. I apologize if this interfered with your stay. I am happy to see that our pool staff and amenities were accommodating for you and I will be sure to pass your positive feedback on to Addy. I would like to invite you back to stay in one... More

Daytona Beach, Florida
1 review
4 of 5 stars Reviewed 20 May 2012

When I read all the reviews after having booked this hotel for 2 nights, I almost cancelled. I'm glad I didn't!! Great location and room was updated and very clean. As others have said, the $25 daily resort fee isn't worth it and the music in lobby is way too loud (our room didn't have a wastebasket, which was weird),... More

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Samantha Rosen, Guest Relations Manager at Shelborne South Beach, responded to this review
23 May 2012

Thank you for taking the time to provide your positive feedback from your recent stay at the Shelborne South Beach. We appreciate all feedback so we can continue to improve our guest's experiences. I am gald that you were able to take advantage of our prime location in south beach and we look forward to having you back in the... More

Scottsdale, Arizona, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 19 May 2012
1
person found this review helpful

I travel all over the world for business and pleasure and I have to say this is one of the worst hotels I have ever been too! First the room was not even clean, sheets were dirty and had stains. The bed was very bad, you might as well sleep on the lounge chair by the pool, I am sure... More

Was this review helpful? Yes
Samantha Rosen, Guest Relations Manager at Shelborne South Beach, responded to this review
23 May 2012

Thank you for taking the time to review about your stay at the Shelborne South Beach. We appreciate all feedback so we can continue to improve our guest's experiences. I apologize for any inconvenience that you may have experienced during your stay and I will be sure to follow up with the front desk manager. I would like to invite... More

Newport News, Virginia
1 review
2 of 5 stars Reviewed 15 May 2012

Shelborne South Beach. What can I say? Ok, let's start with the positives. Addy the front desk representative was extraordinary. The view of the room that was provided said everything. Beautiful waterfront/beach view. The sunsets/sunrises and the stars said it all. Addy was attentive in addressing issues in a timely fashion relating to the room which required inquiries/execution with engineering... More

Was this review helpful? Yes
Samantha Rosen, Guest Relations Manager at Shelborne South Beach, responded to this review
23 May 2012

Thank you for being our guest and taking the time to post your feedback. We appreciate all feedback so we can continue to improve our guest's experiences. I apologize for any inconvenience that you may have experienced during your stay. I am gald that you were able to take advantage of our prime location in south beach. I will be... More

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Additional Information about Shelborne South Beach

  • Shelborne Beach Hotel
  • Shelborne Beach Miami
  • Hotel Miami Shelbourne
Address: 1801 Collins Ave, Miami Beach, FL 33139
Price range (per night):* INR9,354 - 49,961

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Shelborne South Beach
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