I stayed there for a weekend... The walls are thin, you can hear the maids thru the door, valet takes forever to get your car, they reset your key card every night, it's impossible to get a manager to speak to. They check you into another person's room.. The lunch was ok. The pool is pretty. But would not waste... More

I stayed there with my new bride on January 28. First room they put us in was tiny, had twin beds even though i booked a king and I couldn't turn off the shower. They moved me to a new room that had big holes in the carpet and a couch with huge tears and the stuffing coming out. All... More

Here is my overview: - Looks can be deceiving. The hotel exterior/lobby/pool area is gorgeous, but most of the rooms are horrendous. The basic rooms look like a bad motel room used on the set of an 80's murder movie. My room had spider webs everywhere, the door didn't lock and holes in the furniture. (Note - After I voiced... More

My husband and i stayed here last December whilst we were on our honeymoon. It was the 5th stop of our month long journey and the only stay that wasn't enjoyable. We checked in for our first night at about 8pm. Staight away the staff were not friendly or professional. We were told in order to check in we had... More

Just came back from a Cruise where we had a party prior to boarding the cruise at the Shelborne. We had an amazing time, the pool area was very nice looking and the crowd was great. We ate at Vesper at night and I had the best filet I have had in a while and coming from Chicago that is... More

I used RoomStays.com to book the Shelborne Beach Resort in South Beach, and I got a really good deal. The site is very easy to use, even for someone like me who doesn't shop much online. The stay was pleasant, and description on room stays was very accurate. Booking a reservation was very easy and fast. Rates were lower then... More

Dont go to this hotel whatever you have heard about it. Dont know whats going on but the staff are completely uninterested. Given a room beyond description, with handles missing off drawer units, rusted plugs in the bathrooms. Then moved to a 'better' room with peeling paint which obviously had not been cleaned properly. Couldnt stand more than one night,... More

I decided last second to take my wife for a weekend away for our anniversary, so we went to the Shelborne. It has been pretty much everywhere on the news so I thought to try it out for our anniversary. I made reservation online, very easy. I called the concierge, I believe her name was Natalie and she made it... More

Made reservations with this hotel on 22 OCT 2011 for 26 JAN 2012. UNBELIEVABLY they gave my room away to people whose flight got delayed and/or cancelled. I RESERVED THIS ROOM AND PAID OVER $300.00 IN OCTOBER 2011!!!!! They GAVE our room away, and several others who were to attend a pre-CRUISE party at this HOTEL they would profit from...THEY... More