This hotel is bad dirty falling apart the rooms are shocking moved rooms twice.First one I would not put my dog in it safe did not work beds belonged in the rubbish sagged dirty and lumpy.Second room was meant to be a Town House my butt it was falling down around you I have many photos for our travel agent.when... More

I recently visited Miami to visit some family and friends from college. The beach has definitely changed and the city is really growing. My friend recommended the Shelborne and despite some of the reviews, I wanted to give it a shot after all of the renovations. The way to go is definitely to get a premiere room, those are the... More

Its obviously an old hotel that has been remodeled many times, for the money it's simply terrible. The rooms are mediocre at best and the price is high. the real kicker came when they tried to bill me for valet parking (37.50 a day) when i didn't drive a car. OK you say honest mistake...I caught it at checkout and... More

I recently stayed @ the Shelborne for 4 nights and the rooms were disgusting. See photos attached. The room we initially received had dirty vents, hanging curtains, a dirty/peeling bathtub. A complaint was made to management and we were advised that only the lobby was renovated. A continental breakfast was included which only consisted of a crossaint, a danish and... More

All the way from the front desk clerk Addy which was very helpful and honest to the bartenders by the pool side my experience was excellent! Addy gave us very helpful tips and local insight on where to go,eat,and have the best time of my life! Overall my stay was great the hotel staff was 5 star and my suite... More

Addy at hotel reception. The hotel needs a new general manager to run the hotel properly. Had Addy not been worried about making sure our experience at the hotel was a positive one, it sure would not have been. It felt as if I signed up and paid for one room while the hotel management tried to force a cheaper... More

When I read all the reviews after having booked this hotel for 2 nights, I almost cancelled. I'm glad I didn't!! Great location and room was updated and very clean. As others have said, the $25 daily resort fee isn't worth it and the music in lobby is way too loud (our room didn't have a wastebasket, which was weird),... More

I travel all over the world for business and pleasure and I have to say this is one of the worst hotels I have ever been too! First the room was not even clean, sheets were dirty and had stains. The bed was very bad, you might as well sleep on the lounge chair by the pool, I am sure... More

Shelborne South Beach. What can I say? Ok, let's start with the positives. Addy the front desk representative was extraordinary. The view of the room that was provided said everything. Beautiful waterfront/beach view. The sunsets/sunrises and the stars said it all. Addy was attentive in addressing issues in a timely fashion relating to the room which required inquiries/execution with engineering... More