If I went by the mixed reviews for this hotel, I probably would've not booked here... But one's nightmare could be one's dream... Fortunately for me, it was the latter... Great location! Excellent staff! (Juan and Sylvana, thank you for everything!)... Clean, cozy rooms! I would definitely go back again...
We stayed at the Dorchester hotel in early May of this year. I was quite disappointed when we arrived as the place is shabby. The corridors smell bad (reminded me of the smokers' halls of residence at university) and are very dark due to the old fashioned carpet. The whole place had a very dingy feel. The room was fairly...
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Dear NATS_10,
Thank you for taking the time to write. As I read your review, I get mixed feelings, one part was handled excellently, while the other, well, not so much. I will say that we do not have any construction in our hotel, but Miami Beach is in constant expansion and streets and neighboring buildings are looking to accommodate...
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Great staff and a fantastic suite, good furniture, clean beds, nice dining area and kitchen with rooms cleaned really well each day. Location was good and with a good agreement for a reduced rate on beach beds at a sister hotel on the beach. Staff were consistently helpful and pleasant which made it a really enjoyable stay.
Dear JGC71,
Thank you for letting everyone know about your stay and our staff. However, your entire stay begs a question: when will we have you back? Thank you for sharing your thoughts on our staff and property, and we hope to have you soon again with us!
Sincerely,
Juan-Manuel Valera III
Asst. General Manager
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Stayed at the Dorchester for 2 nights before going to the port for a cruise. Good price paid for a double room and room was nice. No complaints , good location , close to beach, shops , bars and restaurants. Taxi from airport was $34 and taxi to port was $30. Breakfast was expensive but McDonalds is close enough. Great...
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Dear EILEEN6769,
Thank you for taking the time to write a review. We are glad you chose us for a pre-cruise stay. Many of your fellow travelers have done the same due to the fact that we are a short cab ride away from the Port of Miami but extremely close to everything that is going on in South Beach...
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We did not expect much from this hotel when we came (our last encounter with SoBe boutique hotel was not at all pleasant)- but wow, what a nice surprise it turned out to be! We stayed in Suites- ours was spacious, with nicely decorated living room, dining room and kitchen (bedroom was specious too- a bit outdated though), with fresh...
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Dear DEYZ,
Thank you for your words. we like to feel that as a boutique hotel in South Beach we are still able to make families feel our hotel and your experience is kid friendly. Well, it seems we accomplished just that. Please come back and see us soon!
Sincerely,
Juan-Manuel Valera III
Asst. General Manager
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We stayed in this Miami hotel for 7 nights as part of our holiday. Hotel is one street over from main Miami Beach hotels and is quieter than being on main beach road. Reception staff all friendly and helpful, rooms very clean and adequate for our stay. Hotel pool isn,t very big and no pool bar but you can use...
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Dear traveler,
Aside from being just on the other side of the ocean, guests at the Dorchester Hotel can enjoy the amenities of our sister property on the oceanfront side of Collins Ave. South Beach is a place that is improving day by day, but we do not have any construction going on in the hotel, but we'll do our...
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We booked a standard double but were 'upgraded' to a Junior suite when we checked in. I work in a hotel so am always looking at the smallest things to be spot on. Unfortunately it was the little things that let the stay down. The hairdryer in the room didn't work and we had to ask for it to be...
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Dear MANCHESTERAE,
Thank you for taking the time to write a review about your stay. We just recently made changes to some of the items you mentioned in your comments. We like the idea of being close enough to Ocean Dr. without being in it, but that depends on how much nightlife you came to South Beach for. We apologize...
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stayed for one week for wwe. we had a wheelchair user with us all requests were met. our room was very clean when we arrived and was cleaned every day,always plenty of towels and shower products. yes they do charge for parking but they are not the dearest,and you know its safe.if only staying around south beach you dont need...
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Dear MIKEM71,
Thank you for having chosen us all the way from the UK. Although we are an Art Deco property, we understand the importance of meeting the needs of those in wheelchairs. We would also like to let the readers know that although we have limited space for parking at our hotel and all of our neighbors charge heftier...
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We booked 2 rooms for the wmc and paid over $2800 for 4 nights...we drove in from houston a very long drive ready to relax and shower before heading out to get to our room that has no ac it has froze up and yes they send someone quickly to say it has froze up and that we must just...
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Dear FROGGYGRL,
As I read your review, all I can say is that there comes a point that although we may have our best intentions at heart, we cannot be all things to all people. I know my staff and myself, we did our best, and perhaps in your view we fell short--well sometimes it happens. I know WMC is...
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I went to Miami for the weekend, kind of a last minute trip. I found and booked this hotel through Orbitz, as a package with plane tickets. This hotel was the only one that seemed to be in a good location (South Beach), more a more affordable price. After reading the other reviews, I was a little nervous about this...
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Dear NICASHBAR,
The fact that you did not know what to expect and you were pleasantly surprised, well that says plenthy. My staff and I are looking forward to surprising more of our visitors. Although you cannot put an entire stay in words, and believe me, many of our previous guests have tried quite hardly, you can't help but say...
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