The hotel was under construction when my sister and I visited South Beach. We did not book directly through the website. When we arrived, they told us that they'd give us a complimentary room upgrade since it was under construction and there was no pool, fitness center, or restuaurant to enjoy. The upgrade consisted of going from a room with... More

Good location on the beach. Just like a previous review stated, there are no amenities at this hotel. We knew there were renovations going on but were not told about the lack of pool and gym (reasons why I initially booked here) until check in. Had a suite initially which had filthy carpet and gross bathroom. Put up with the... More

While I did not actually stay in this hotel, I did spend lots of time in it due to my friends staying there. Lets start with location, this property is right on the beach. And they provide umbrellas, chairs and towels when you visit at no cost to you unless you 3+ people. It's just minutes away from Ocean Dr.,... More

Seemed like a competitive price of $120 until we discovered without any notication (until AFTER check-in) that the entire hotel is under reservation and NONE of the amenities are functional (pool, fitness, dining, etc.). Service was poor considering major inconveniences endured by all guests. Hotel still charged $19 resort fee (for towels, newspaper, wifi) even though no other amenities are... More

Where to start? We booked this hotel on Hotwire as a 'Hotwire Hot Rate' it was advertised as $128 3 and half star resort, yes it was a good price for Miami south beach but it has not been an enjoyable stay. As soon as we found out the hotel name we checked out on tripadvisor and saw the bad... More

Amenities were not available! When we checked in we were told that we had been upgraded to the “newer” section of the hotel, but what they failed to tell us is that at 7:00 am we were going to be woke up by jack hammering and drills. We waited until about 9 to call and was told that it was... More

Just back from a 3 night stay (May 11-14, 2012). Let me start out by saying that this was my third stay at this property. The location is great – basically on Ocean Drive. But that’s where the positives end. I booked the reservation on the hotel’s website, where at the time there was zero information about the construction. Construction... More

The hotel is trying, but like most other reviews issues start with reservations, continues when you get to hotel with valet. Can definitely understand the construction, but please inform your guest when they book. Having to exit the resort to get to the beach and then not even instructed properly, my family had to walk thought construction site, even got... More

The Royal Palm is on Collins Ave, right near Ocean Drive. It shares a city block with the Lowes, Deauville, Sagamore and The Ritz. Knowing the famous backstories of these hotels we expected so much more than we received. We found this hotel on hotwire.com for a hugely discounted rate per night. Upon arrival we were informed parking would be... More