Well first off I didn't have high expectations but I did expect to take hot shower in the AM. I requested 2 double beds but only saw one with a cot? A contract is an obligation on both parties. I didn't get what I paid for. More

Room was clean and roomy. No lamps, no tissues, 1 outlet, no thermostat, broken safe, paint stained windows, 1 Plastic cup each for both drinking and brushing teeth, sealed drawers under sink, no hotel, destination or Tv info. More

I rated this hotel as very good, in stead of average which should be more appropriate, but because of the good value for money I rate it as very good. As someone earlier said, it's not the Ritz, but that shows in the price! We stayed at the San Juan for 2 nights and I was hesitant because of all... More

I stayed here in December before we left on a cruise. This hotel is located across the street from the Ritz, so it's across the street from the beach!! Super easy to reach via public transportation. The guys at the desk were really nice. The room is just a plain old hotel room, similar to a Days Inn. The room... More

i stayed at the san juan during the winter and i was pleasantly surprised especially after reading some of the previous reviews on here. the hotel is located so close to the beach and major hot spots of south beach. the staff are friendly and while the rooms are simple they are clean. so if you are in need of... More

We walked into the lobby and noticed there were very few people. Just a couple with a there bags looking quite deflated ( that should have been the first sign) got our room key and went into the elevator to the first floor. It smelt like Bali. Rank moldy smell. Ok we could deal with it if the room was... More

We spend 2 nights at the San Juan and despite the negative reviews it was not bad for the money. It was during the holidays and hard to find a room. Conveniently located, across from the airportbus and busses to the Avventura Mall. Bathroom completely renovated beds were little too short but that's an overal problem since my husband is... More

Unless you are a prostitute or a drug dealer I strongly recommend you do not stay at this hotel-if you can even call it that. I've never felt so unsafe and sick in the stomach as I did when I stayed here. The place stinks and the rooms are completely run down. Homeless people hang out and sleep in the... More

Hotel is run down and Ella horrible. Don't let th put you in room 328. Better yet find another hotel. Full of bugs and not maintained. Some front desk staff had hard time speaking English. Toilet was clogged gross place on our room. We moved out to hotel down the road. Never will stay there again ! More