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All 204 Miami Beach hotels »

Penguin Hotel

3.0 of 5
1418 Ocean Dr, Miami Beach, FL 33139
Hotel amenities
Ranked #111 of 204 hotels in Miami Beach
3.0 of 5 stars 325 Reviews
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325 reviews from our community

What travellers say about this hotel
  • Ocean drive(11)
  • Great location(7)
  • Very clean(5)
  • Credit card(4)
Traveller rating
    42
    98
    76
    30
    79
Only show reviews for Family (15) | Couples (109) | Business (14)
Date Rating
Andre F
Atlanta, Georgia
1 review
3 of 5 stars Reviewed 5 February 2012

Im an easygoing traveler who doesn't get bothered by much, so this last minute option got the job done. Had a problem at check in with a lost reservation (originally reserved a room at the president hotel, which is their sister hotel) but they fixed the problem quickly with no hassle. Staff is very friendly, and the location is unbeatable... More

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jennifer s
Harpers Ferry, West Virginia
1 review
2 of 5 stars Reviewed 5 February 2012

Where do I start...do I start with the unpleasant smell when you first walk in the lobby. Or do I start with the dingy looking hallways. Or do I start with the room itself. The room isn't as chic looking in person as it is in the pictures. It looks more like cheap. The ceramic tiles are cracked, there is... More

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Hungrywatcher
Woodstock Ontario
Contributor
16 reviews
11 helpful votes
1 of 5 stars Reviewed 3 February 2012

I booked a Air Hotel Package deal through Expedia to attend a trade show. I arrived to the hotel Penguin and was charged an additional mandatory “Resort” fee. This place is about as close to being a Resort as Jackie Gleason was to being skinny! This was not clearly disclosed on Expedia. For $15 you receive a lousy breakfast, towels... More

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jo m
Midlothian, Virginia
Reviewer
4 reviews
2 helpful votes
3 of 5 stars Reviewed 2 February 2012
2
people found this review helpful

This hotel is typical for the Art Deco South Beach Style. Upon check-in there was a slight musty smell but they did say they were having the Air Unit repaired. That smell was no more for the 3 nights we were there afterward. The rooms are small and the hotel is a little dated but clean. We had the top... More

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Hoss98057
Renton, Washington
Senior Contributor
23 reviews
4 helpful votes
4 of 5 stars Reviewed 30 January 2012
1
person found this review helpful

Great location at the north end of South Beach across the street from the beach. Rooms were OK but we weren't in the room, we were on the beach... Helpful staff and if you time your stay right you can find parking close on the street for less than the valet parking... Everything you need is within walking distance and... More

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david a
Key West, Florida
1 review
3 helpful votes
1 of 5 stars Reviewed 27 January 2012
3
people found this review helpful

this is my worst experience ever...I just got here and can't wait to go home..I spend 500 usd for 2 nite and what a mistake it was..stay away guys..tv not working,rude employee and many many more... More

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stcPLUSbk
Brooklyn, New York
Contributor
16 reviews
3 helpful votes
4 of 5 stars Reviewed 25 January 2012
1
person found this review helpful

I spent one night at The Penguin with my mom on a last minute trip to Miami Beach. We got a room with two double beds and were pleased with our stay. The hotel is right on Ocean Drive with a little patio for relaxing and people watching. They supply you with beach towels and small beach chairs (beach is... More

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VeronicaPenguin, General Manager at Penguin Hotel, responded to this review
26 January 2012

Dear STC1123, You know what you're talking about. We are a great choice considering the fact that we're on the beach in the heart of Sobe and we have amazingly low rates. I thank you so much for taking the time to write this review and specially the mention of our rooms being clean. We are working on the elevator... More

Griffoshark66
Reviewer
5 reviews
2 helpful votes
4 of 5 stars Reviewed 23 January 2012

Stayed 4 nights across MLK holiday and couldn't fault the place. The resort fee of 15 bucks per night is acceptable considering a continental breakfast and wifi are included. Most hotels in the area have a resort fee, so there's not really any avoiding it. The room was quite small, however it wasn't a problem - its Miami beach....there's no... More

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VeronicaPenguin, General Manager at Penguin Hotel, responded to this review
25 January 2012

Dear Griffoshark, Thanks for your review. Hope to see you back soon! More

831Fred
Boston, Massachusetts
Senior Reviewer
7 reviews
5 helpful votes
5 of 5 stars Reviewed 18 January 2012

This older small hotel has been turned into a delightful contemporarily decorated spot with modern conveniences. Knowing South Beach for 50 years, I expected that the rooms would be small and that the hallways would be narrow, which they were. But our room, and others that we saw, was dramatically and comfortably decorated and had been updated with new fixtures... More

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VeronicaPenguin, General Manager at Penguin Hotel, responded to this review
23 January 2012

Hey Fred! I'd like to thank you and your wife so dearly for taking the time to write this wonderful comment. I'm glad to hear that you two enjoyed one of our oceanfront rooms. They are indeed a treat! Thanks again and don't forget us! We'll be waiting for you next time! More

Bradfric
Port of Spain, Trinidad
1 review
1 of 5 stars Reviewed 5 January 2012

I have stayed at the Penguin many times, and it has mostly been good. Now, however, without the Front Porch Cafe downstairs, it is life less. The rooms are dirty and feel derelict. The staff were so unhelpful it would have been better if they weren't there. The manager? gone home at 3.30pm. I paid $350 for one night !!!!,... More

Was this review helpful? Yes
VeronicaPenguin, General Manager at Penguin Hotel, responded to this review
12 January 2012

Hi Bardfric, I just sent you an email through Trip Advisor to find out if you could contact me directly and try to work things out. Your review obviously comes from a place of pure unhappiness and I hate to see guests going home with that bad taste in their mouth. Just so you know, I am here every weekday... More

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