On May 13,2013, I had the pleasure to stay at your hotel. It was a wonderful experience. Your front desk staff -Robert, Jean Marc and Alex were very professional and attentive. With that being said, I must give absolute kudos and acknowledgement for superb customer service from Mr. Amaury - bellman. When we arrived at your hotel from a 3... More

Very contemporary nice looking hotel with small rooms. They are however overpriced and the cleaners are the loudest and most obnoxious. Even after you tell them you're not ready for room service they will ask when will you be ready, why you're not ready now and linger around the door and just talk very loudly. The pool was very dirty.... More

Great room !! My new wife and I visited Miami for the first time and were really impressed. The staff was very helpful and nice. They pointed us to the places to go and the free beach towels and beach chairs were are huge bonus. The Riviera is just a few minutes to the beach and great food. Not to... More

Jayson, the amazing bartender, treated us so great. We were on our honeymoon and he made some tasty tropical drinks that really started our night out great. Our room was really clean and fresh and we were just a short walk to the beach. The pool was quiet and romantic too.

We had a wonderful trip to South Beach and our stay at the Riviera was just as we expected and hoped. the Happy Hour, hosted by Jayson is great- not only is there free drinks for an hour, but also it's a great way to socialize and start your evening. Jayson is very informative, and not only sent us to... More

I booked a room at this hotel through Hotwire.com so I didn't really know what I was getting myself into since you basically pick a location - agree on a price...and then they present you with the hotel you've booked. Upon arriving at the hotel (around 10am Sunday night), I was notified that the "free" airport shuttle and the other... More

I was lucky enough to be in Miami on business at the conference centre. This hotel is 2 blocks from the Conference Centre and therefore perfect. I was here for 6 nights and there was nothing that I would make a negative comment about. Hotel shuttle bus is ideal and free , a buffet breakfast albeit limited but free, a... More

We booked this hotel through Hotwire and were a little nervous, but we had a great stay. The free hotel shuttle picked us up right as scheduled from the airport. Greeted by very friendly, but not pushy bus boys. Check in was smooth. The girl ahead of us was creating a problem- she wanted to check in early and she... More

We travelled in a group of 4 for work. Most of the rooms we stayed in were superlarge, but all different. Some didn t have a lot of closet rooms, some did. Mine had a sitting/dining area with kitchenette, a bathroom and bedroom, with a lot of closets. Windows at the back of the hotel. Bed, shower, mini bar all... More