The quality and service of the hotel staff was exceptional! The one person that made our hotel stay a little sour was the Concierge Jun, he was very demeaning and rude. The first time I approached him, he didn't give me the acknowledgement or head nod to show that he knew I was there. I have worked in 4 star... More

We stayed here before a few years ago and I have to say the place hasn't aged much, the rooms with their beautiful white carpets are still clean and not visibly stained. The receptionists are polite and efficient albeit not extraordinary outgoing. All in all it is a pretty touristy hotel and as a guest you don't get the feeling... More

Had a very pleasant stay at the Grand Beach Hotel. Our room was huge with separate bed and seating areas with 2 tv's which was great. 2 bathrooms too was really helpful. Our room had a fantastic view of the ocean and Miami as well and we made great use of the balcony. Not a cheap hotel, overall the service... More

Just got back from spending 4 nights at Grand Beach. The rooms are really nice, and clean. The beds were very comfy. We stayed in a suite on the 20th floor, had a nice view of the beach from both rooms. The service was okay, we called down for more towels one day, and had to call them twice as... More

Everithyng was ok. Only parking fees was very high (30 dollars per day). Beakfast is also expensive (22 dollars) but very good. But Miami is expensive. It is clean. There is a pool and yacuzzi on 7 th floor and 2 pools and 2 yacuzzis an 1st floor. Before beach. Beach is also good. Why umbrella does cost extra? I... More

Great hotel BUt bad location to me. I paid $55.00 for breakfast for me and my daughter, too expensive for me. If you have deep pockets this is the hotel for you. You have to take a cab to go shopping and go to eat out. Excellent rooms and overall nice hotel, the staff is also excellent. The pools are... More

We came for my son's wedding, we had around 20 rooms booked between our friends and family. Here are the issues we faced: - My reservation was under my name but my husband made the checkin, they didn't want to let us checkin because the first name was different where our last name is so unique that I doubt they... More

We have stayed here 11 times and love it. The staff is so great. Jacek and Ingrid always are so friendly and go the extra mile to welcome us. The rooms are so spacious with 2 full baths. The restaurant is very good. We love the 7th floor pool and bar. This place is a great value vs other sobe... More

The hotel is situated 10 min drive to South Beach - perfect location for those who want to stay at a quiet place. Rooms are very spacious, newly renovated and clean! There is free wifi in the rooms. You have direct beach access where you can also get towels. There is a quite nice restaurant in the hotel. We tried... More