I recently stayed in the W South Beach for a work conference and was very disappointed with facilities. Wifi signal which you have to pay for was vey weak, there is no cell phone coverage in the rooms and my handset phone in the room did not work. The gym is poor and the spa was also disappointing. Art in... More

To start, the hotel is beautiful. Very well appointed, great design, great feel. Unfortunately, that is about the extent of what went well at the hotel during my visit. The service, from check-in, thoughout my stay, and departure was bar none the worst I have encountered. I was shocked. Even worse, such service is delivered under the constant reminder of... More

I went here with a group of about 12 women with 3 suites for a bachelorette party weekend. It was the perfect place for us to stay. First of all, the rooms were amazing and had enough room for all of us to sleep comfortably and the two bathrooms in a suite was a very nice touch. We went out... More

This hotel is simply amazing in every way.Everything was first class:service,rooms,pool and location.Design of this hotel give WOW factor,all areas is so beautifull.Great experience :-))) More

Spent a night at the W South Beach this past weekend -- gorgeous hotel, amazing rooms, one of the best art collections I have ever seen in a hotel but .... some of the service is not so great. Front desk was fabulous -- attentive and warm, security at the elevators also very nice -- Dutch's staff was awful --... More

Great place with solid amount of design. Great food . Mr.Chow is extraordinary. All common areas are beautifully arranged and designed. Tons of art on hotel walls. Rooms are big with nice furnitures in it. Hotel is not cheap .... and probably you will be expect much better service with this rates. More

I have finally found Bliss in South Beach. After several stays in various hotels, W South Beach's accommodations, quality, and hospitality are second to none!! Upon arriving much earlier than the 4:00 PM check-in time, we were offered a hospitality suite which is an entire living room and bath to change, freshen up and hit the pool. Poolside is spectacular... More

My partner and I stayed at the W in South Beach for my 30th birthday, with a few other friends. We had a two bedroom suite, which was amazing, and did not disappoint. It is extremely expensive, and for that, the service could have been better, but the location, the grounds and the room were great. I will say that,... More

We stayed here for a function, as did many others we knew. It is a very beautiful hotel! Great pool, lobby's, lounge areas. Our room was penthouse level with ocean view! The service left much, MUCH, to be desired considering the place and money we are spending out! We got to the bar lounge. There was one bar tender, whom... More