my husband and I travel from Ontario to South Beach once a year and we have stayed at the Impala 4 times. each visit gets a little better as we get to know the staff more. the hotel is small, although now connected(literally) to the Hotel Flora next door, where we have not stayed. I have found the staff and... more

My husband and I stayed at this hotel for 4 days in mid September. The reason why we stayed was because the hotel was rated 3.50 stars and we thought for the price it was a great value. We were both disappointed. This hotel is more like a 2 star hotel. The rooms and bed linen smell like mildew. There... more

My friends and I stayed at the Hotel Impala Miami Beach for a few days, we had such a wonderful time. This was my first time visiting Miami and wasnt really sure what to expect but the staff were extremely helpful giving us advice on where to eat, places to visit and shop. The front desk staff were so informative,... more

We stayed at the Hotel Impala for a couple for nights on our way to the Caribbean and had a delight stay. Jennie and Ritchie at the front desk were Great, and Ros the General Manger is Superb! I felt that I had been transported to a Mediterranean Villa instead of being in the middle of all the hustle and... more

Very charming and quaint room that makes you feel like you're at home rather than a hotel and very friendly staff. Not only was I able to check in 5 hrs early but when checking out I discovered my scheduled shuttle was not arriving to take me back to the airport. The staff took time to research the bus route... more

I booked the hotel at a low rate, it was in between 12th and 13th with a metered parking lot next door. The wireless was only available in the lobby, the lobby also has books to read or if on the front porch you can use the La Flora connection which was often spotty. Comfortable bed, great a/c and 2... more

Stayed for 2 nights just before 4th July. You enter the hotel via the LaFlora hotel 2 doors down. The front desk staff (Jenny) was very friendly and helpful. The room was clean and comfortable, bathroom spacious and the shower was good. The location is ideal only 1 block from Ocean Drive and walking distance from Lincoln and Washington Drive.... more

I booked this hotel for the following reasons: 1. Good location for a fair price. 2. Free Wireless Internet access in the room (according to hotels.com website) When I arrived I discovered that internet access is only available at the lobby. I was offered to move to another room that might be able to pick up the wireless signal from... more

We booked a late deal with this hotel and received first class service. Reception staff were really helpful. It's in a great location, with parking next door or accross the road, but really you don't need a car. If you use the car park next door, then use the machine in the corner rather than tying to find lots of... more