I can't express enough how much we loved this hotel. The rooms were spacious and beautiful, the pool area was beautiful and the staff were amazing. As the hotel is only small the staff were really helpful and lovely. The location was fantastic and the hotel was really well kept. The only negative we had was the price of the...
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I wanted to stay at an art deco hotel and The King & Grove Tides didn't disappoint. The architectural details throughout the hotel are beautiful. I loved the decoration in the comfortable and spacious rooms and the view of the ocean. Check out the gorgeous penthouse on the top floor! The pool area is also very nice. The staff, especially...
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Me and my wife visited the tides for the first time last month, I currently own a few boutique hotels in the Seattle area. As a hotel owner I'm very critical about other hotels in the boutique service industry. I have to say that I loved the Tides Hotel! Me and my wife traveled for our anniversary at the beginning...
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Thank you for your feedback on your recent visit to The Tides.
It is wonderful to hear about your experience on this special occasion, especially with the personalized and attentive service from Brent.
As well, I would like to apologize for your lack luster experience with the restaurant food. We are currently reviewing the offering and their will me some...
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This is my favorite hotel, I have stayed there tens of times. Rooms are amazing. Restaurant has tacky signs out front so not sure about their marketing efforts. Lobby is great, but also underpublicized (vibe should match that of the Delano or Hotel Victor; but it doesn't). Service is impeccable. Brent, in particular, the night guy at the front desk,...
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Great to hear about your recent experience with us.
It is great to hear about the impeccable service, especially to acknowledge Brent's gracioius, friendly and accountable service.
Thank you for your authentic feedback regarding the restaurant signage and our marketing efforts to date of the restaurant. Over the next several months we will be refreshing the look of the terrace...
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This hotel is gorgeous. I love the room decor, the staff is so friendly, and the food is delicious. I love that its right next door to The Palace, the drag shows are hilarious!!! Sure its loud, the noise goes into the night, but its south beach. It's supposed to be loud. Just be careful if its raining, the steps...
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So glad to hear of your wonderful experience at Tides. I will be pleased to share your comments with the staff.
Looking forward to your next visit.
Regards,
mathew pargament
general manager
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The staff couldn't have been nicer. The rooms and views were perfect. The new owners haven't changed a thing. Great place.
Thank you for your gracious feedback on your recent stay with us. It seems you truly enjoyed your visit to South Beach, the Tides and the surrounding environment.
And thank you for your suggestion on providing all guests the use of a computer and printing capabilities. We currently do offer the use of a laptop and ipad, but will look...
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We stayed at the hotel for 3 nights in April 2012. The hotel is in an excellent location and we were able to walk almost anywhere( restaraunts, shopping, Lincoln Mall). The staff were superb and excelled in customer service and professionalism yet were very friendly and helpful. We had a junior suite facing the ocean which was very spacious. The...
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Beautiful hotel in the heart of SoBeach. Yes there is loud drag queen show on one side and loud jazz music coming from the Italian restaurant the other side, but it stops by 11PM. We liked this energy and watched some of the show as it spilled out into the street. The room was beautiful with a view of the...
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Thank you for your review of your recent visit with us.
It is very encouraging to hear of the wonderful sevice you received, especially from the bell and valet staff, and that you enjoyed the appointments of the room and the ambiance of the dining and cocktail terrace over looking ocean drive.
I am sorry to hear about your experience...
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We typically don't comment on hotel stays but after staying at King and Grove Tides we felt the need to let others know of our experience. Our stay was about as close to perfect as possible and we have stayed in many hotels of different levels around the world. The service was outstanding, the staff genuinely friendly and attentive, and...
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Thank you for your recent review of Tides, very happy to hear about your experience that the service was gracious, attentive, fun and friendly.
Looking forward to your next visit with us.
Sincerely,
mathew pargament
general manager
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This is the best hotel on the beach. You can go further north on the beach if you want a bigger hotel. But, the Tides is perfectly located and extremely well run. The service was 5-star, and the rooms are just as good. Other than the Betsy, this is the only high-end, quiet hotel on the beach. I will stay...
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so good to here about your wonderful experience at The Tides.
Hope to see you back with us soon,
sincerely,
mathew pargament
general manager
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