We stayed here for one night after an eight hour flight. The room was lovely and comfortable and we actually quite enjoyed the experience of being able to see planes flying over the pool! Everything was clean and the rooms were well equipped. The bed was very comfortable and we enjoyed a peaceful night's sleep. Room service was tasty and...
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Dear Kate B, we enjoyed reading your constructive feedback and took note of your suggestions. We appreciate the time taken to post it for the benefit of other travellers. From all of us here at the Crowne Plaza Miami Intern. Airport, thank you for your visit and wishing you Happy Holidays and continued safe travels........
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We booked this last minute as it was close to the airport and we wanted a nights sleep before a long journey to Key West.
we were very suprised as the reviews we read previous were not great and mentioned it being an old fashioned hotel. We found this to be completley not true.
The hotel was clean and very...
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Dear Mr. JohnycUK, your factual and complementary review is enjoyed by all of us here at the hotel. Glad we could provide you with the expected product and wish to thank you for selecting our hotel. Note that we are here for you if we can be of further assistance.
Wishing you Happy Holidays and safe journeys...............
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This was our first night before a cruise, and was a good choice. A short wait for the shuttle, good check in, friendly staff, clean, and a classy hotel, but just starting to gracefully age. (eg. no big screen HDTV,but not so old that muzak was playing in the elevator...) Breakfast was not included, but was decent and at a...
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Dear 34oceanspirit, just to let you know that we loved your factual review and appreciate your selection of our hotel as stopover. From all of us here at the Crowne Plaza Miami Intern. Airport, Happy Holidays and safe travels. ......
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We did the park, sleep and fly. The room was very big and clean. The parking was secure and lighted. The price was good considering how close to the airport it is. Flight noise, not to bad.
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Dear meddiver, we appreciate your review and having received your business. Wishing you safe travels and Happy Holidays........
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I picked the Crowne Plaza for a combination of price and I received excellent value. The shuttles from & to MIA were on time and took less than 10 minutes. The front desk, gift shop, and restaurant staff were pleasant & helpful, and my room was neat and clean. I will book there again.
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Dear Ms. MyraSloanMay, we are very pleased with your favorable review and would like to thank you for taking time to post your feedback. Looking forward to welcoming you back to our hotel. Meanwhile safe journeys........
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This hotel is very good for a stop over or a vacation.
Great rooms and nice pool area even tho aircraft can be a bit noisy.
The only problem I had was at check in . I found the 2 staff members on duty that I dealt with rude, not interested and told me to contact the main reservations centre...
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Dear Mr. Buxtonworld, regret to read that my Business Partners did not extend the service expected to make you feel welcome and appreciated. Will deal with the issue myself in order to ensure quick corrective actions. We do appreciate the thoughtful and generous review posted and hope that others will find our performance at the expected level. Wishing you continued...
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Just a one night stay this time between a flight from London and a cruise from Ft Lauderdale.
The shuttle from MIA runs every 20 minutes but it can be difficult to spot the right shuttle in the dark as it has gone past you before you can read the sign on the side, Fortunately the aircrew were booked into...
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Dear Mr. terry2ts, on behalf of my business partners here at the Crowne Plaza Miami, I would like to thank you for your visit, the benefit of your business along with the constructive review offered. We will look into adding a picture of our shuttle bus to the courtesy board at the airport to assist with easier identification of our...
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I have stayed here several times for business trips. Bus runs every 20 minutes to the airport. Shuttle driver, front desk and cleaning staff all quite pleasant. Rooms are clean and comfortable. Swimming pool is on second floor is very nice. A few places to eat nearby. Hit the Catch of the Day restaurant less than a block away, especially...
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Dear RADARSHE, pleased to read that you have stayed with us on several occassions and that you found our performance meeting your expectations. Yes we are indeed fortunate to be in the location we are in and being able to offer our guests several options to enjoy their stay at our hotel. In addition to the locations listed, may I...
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After long flight hotel close to Airport is very good, they offers convenient services such as free, 24-hour airport shuttle service and free wireless internet access.
this hotel has an outdoor pool and whirlpool tub you work out in the fitness centre or be productive in the business centre. They told me they have a free shuttle service to the...
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Dear merajulhaq, we deeply appreciate your kind comments and are pleased that we provided you with a comfortable place of rest and relaxation. Should your travels bring you again to Miami, please drop me a note in order to arrange a room with pool access (based on availability) for you so that you can enjoy smoking just outside of your...
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Booked the hotel because of sauna, which turned out to not be working but the night desk staff lied about that. They also told me the workout room had shut down for the night, even though in reality it was open 24 hours. I ended up running, at night, through a very sketchy neighborhood trying to cut weight for my...
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Dear RAWilliams1974, deeply regret that your visit with us ended in disappointment and frustration. I have personally reviewed your comments with the responsible department manager and directed him to review the hotel features available to our guests with his staff, to ensure that all are up to date with their hotel information. As to the Sauna operation, yes we had...
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814 Reviews
