We stayed at this hotel during a conference a few days ago. We always stay in different hotels but this time this was amazing. The front desk staff was great and even gave us an upgrade. Sheila took care of us all the time and made sure our group was taken care of. We will go back to the hotel...
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Dear Jorge5854
Thank you for taking the time out of your schedule to complete our Guest Survey regarding your recent stay at our hotel.
I will share your feedback with Sheila and the team members on the wonderful comments you posted on Trip Advisor.
Please know that your feedback is extremely valuable to us and we will utilize your response...
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I stayed here for a few nights as it was close to the airport and also cheap enough to off-set the price of a fancier downtown hotel later on in our trip. I've stayed in a Hyatt Place before and it was pretty much the same and this is a good thing. The rooms are large (huge by european standards)...
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Dear Stephen J
Thank you for taking the time out of your schedule to complete our Guest Survey regarding your recent stay at our hotel.
Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to...
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I stayed at this hotel for one night. Room and hallway had a very bad smell. Lock on door was half broken and I felt that if someone kick the door in it would open easily. The window locks were also non functioning. TV was broken and changed it's own channels. It was the worst stay ever. Hotel host was...
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Dear A C
I apologize that your expectations were not met, we try very hard to make every guest stay a good.
I wish you had brought this to my attention, this is the first time I've ever heard of a TV not working or a door lock being broken. I take all these comments very seriously, and for my...
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Motel is a cut above average in terms of appearance and cleanliness. Efficient shuttle service from Miami airport and is fairly close to that facility. We used it as a stopover, leaving on a cruise the next day after our arrival. We would stay there again. We didn't have a car, so nearby restaurants were adequate for a one-night stay.
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Dear Agrathwol:
Thank you for taking the time out of your schedule to complete our Guest Survey regarding your recent stay at our hotel.
Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to be...
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I thought that coming to a Hyatt hotel I would come to a beautiful nice clean hotel, but I got shocked seeing a very old dilapidated bathroom
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Dear Joeana S
I apologize that your expectations were not met, we try very hard to make every guest stay a good.
Please that Hyatt is aware of the bathroom's and is currently in the planning stages to remodel all the bathrooms.
We hope that in the future you will return and see that we are listening to our guest...
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We arrived into MIA late at night and used our Hyatt points to pay for a one night stop over before travelling on to Naples. I'm glad we used points and hadn't paid as I have always associated the Hyatt name with a more upscale hotel.
We picked our car up and drove to the hotel. Even with directions it...
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Dear Sraj:
Thank you for taking the time to out of your schedule to complete a survey on Trip Advisor.
I appreciate your feedback regarding your stay at the Hyatt Place Miami Airport I will share your comments with the team.
Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to...
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We spent a night here prior to flights the next morning, and when I booked the hotel I specifically asked whether they had a 24 hour airport shuttle, as we knew we were arriving late. The Hyatt reservations desk assured me that they did. When we arrived at the airport, however, we were told that the shuttle stopped at 9...
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I prefer to stay at Hyatt Place. This was a business trip and the room is what I expected with familiar styling and everything where I know I'll find it.
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Thank you for taking the time to out of your schedule to complete a survey on Trip Advisor.
I appreciate your feedback regarding your stay at the Hyatt Place Miami Airport I will share your comments with the team.
Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on...
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We just stayed here overnight as our flight into Miami was an evening one and we weren't picking up our hire car until the next day. We rang the hotel on arrival at the airport and they sent their free shuttle bus to pick us up. We received bottles of chilled water in the shuttle bus and we were ferried...
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Thank you poppysouthLondon for taking the time to out of your schedule to complete a survey on Trip Advisor.
I appreciate your feedback regarding your stay at the Hyatt Place Miami Airport I will share your comments with the team.
Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus...
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The hotel is clean, you have a couple of restaurants and a car rental company nearby, which is good. Wifi works very good too. You can have sandwiches or snacks 24/7 at the hotel restaurant. Breakfast is very good: with lots of fruits, cereal, bagels, yogurt, etC
VERY NOISY A/C!!!
Cons: BAD CUSTOMER SERVICE. The lady that cleaned the lobby...
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I apologize that A/C was noisy we are currently replacing A/C's through out the hotel. I also aplogize that you felt my staff was being rude when cleaning the floor, it was not thier intention nor is acceptable behavior from my staff.
I'm sorry you felt that my staff should have more of a sense of humor, they are here...
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317 Reviews
