Overall a very good business hotel, close to airport with regular shuttle and good facilities. Staff is very friendly and accommodating. Rooms are good size and comfortable beds. Bathroom is as you expect. However, the junior suite was a bit "empty" and could do with some more decoration / furniture. Gym is well equiped, but like the pool could do... More

This is my second stay at Sofitel. The first one was in Chicago, probably the best hotel I've ever been at. The Sofitel near Miami airport is a bit less luxurious but still has the same high standards as in Chicago. The service is great, from the reception desk to the server at the restaurant. The room is comfortable, including... More

I have stayed in the past at this hotel for my Miami holidays and now that I ha the opportunity to travel on business, I (of course) decided to stay here again. The hotel is excellent, Located a few minutes away from the airport with complementary shuttle every 30 minutes, staff is simply amazing, always willing to make you feel... More

We have used other Sofitel hotels in the past, and I have to say that overall this one is not in the same league as the others. I has a slightly tired feel about the place. However we did enjoy a nice meal in the restaurant, and the staff were attentive, and friendly.The food was of a reasonable standard, if... More

The service is up to the Sofitel standards from check-in to the restaurants but the structure of the hotel, tired and charmless, is not what you normally expect from Sofitel. Unless you are looking for an airport hotel there are many better options in Miami.

We arrived early around 9 am. And when I wanted to check in the reception lady told me that I have to pay extra 50$ if I want to have my room at that moment. I think it's kinda ridiculous. In all of the hotels that I've ever stayed, they never asks me to pay extra money if the room... More

Very convenient to the airport, Has shuttle to cruise ships available, Wonderful staff, Beautiful facility, Fun bar with great appetizers, Short walk to grocery and Starbucks, just a really nice stay.

I am a regular Accor customer and i can say this is not a Sofitel. The hotel is old and you can see there is no maintance. The room and bathroom was really dirty and i can say my experience at this hotel was terrible.

We had a great stay in April at the Sofitel. Receptionlady that checked us in was nice. Hotel is nice and clean in my opinion. Great bed, nice lounge area outside, good location & nice people. The lady at the Starbucks stand was great too, she knew exactly what I wanted to order every morning. I found out later we... More