After a long flight from Australia we were impressed with the quickness of the check-in process. The room was welcoming and the bed very comfortable. Our friends were able to get a late check-out the next day which helped with our plans. We appreciated everything from the helpful Staff to the excellent meals and snacks. Would definitely stay there again.

if someone coming from out of town sheraton hotel should be ur place of choice the bed so comfortable u never wants to get up.and theres a guy name scott works in the retaurant department the guy been with the company for 33years ask him anything hell delivered foods r delicious frank one of the best chef.sheraton hotel two thumbs... More

I have spent no less than almost 100 nights here in the past year. They have a great staff, especially Torri Pugh at the front desk, and their night time manager Stanley. They make me feel at home, my room is always nice and comfortable. They have a great Valet team, and a very reasonable and quality restaurant. However, I... More

Nice Hotel if you just need a place to stay for one or two nights max. If you are looking for a Hotel during a long stay in Miami skip it! It's far from South Beach and main atractions in Miami. They have a cool free shuttle to the airport. Rooms look old fashioned but service in Hotel is good.... More

This hotel should be one of Sheratons flagship properties from the beautiful views to the Platinum concierge and staff that great you from arrival to departure. Scott the head concierge in the Platinum lounge was terrific and needs a raise. He has worked for the company 35 years and still shows his passion for service in everything he does. He... More

I am very impressed with the management and services at this hotel. We showed up a day early than our reservations were for and they booked us in with a completely full hotel. Not only did they give us a room but they also upgraded it.

We booked on Hotwire and got a good deal. We were asked if we wanted to sign up as a preferred guest (costs nothing) and got a better room at no extra cost. The hotel was surprisingly quiet being so near the airport. The room (double queen) was clean and very comfortable as was the bathroom. No fridge but there... More

Easy to get to from the airport.The free shuttle is frequent and you get picked up from the airport. Didn't use any of the hotels facilities as we were just there for one night. . Checking into the hotel was easy and the front desk were friendly and efficient. The lady on the front desk called Yari (?) was very... More

Since our flight from Europe came in the afternoon, we wanted to stay at the airport and sleep over before taking over our rental car and starting towards Vero Beach. Some years ago we stayed at this hotel, it still being Wingham, and we thought Sheraton had renovated it. No, they had not, only the reception area and the restaurants,... More