Shuttle from the airport to the motel was slow, but the rest was worth it. Very clean, roomy and accomodating. Excellant staff and service. Restaurant was pricey, however, the quailty of the steaks were top shelf and you get what you pay for. On the neg. side, stingy on the side dishes and the staff needs more training. Business was... more

Hi everyone We stayed at the Embassy Suites for 1 night on Tuesday 29th September with my husband and son aged 2. We were dropped at the hotel with the free shuttle bus provided by the hotel, the guy who drived the bus said he would give us a card for 15% off the restaurant at the hotel, but once... more

My wife and I stayed here for one night, on our way back to Philadelphia from Lima, Peru. We had never been to Miami and took advantage of this one day, one night stopover to go see South Beach. The taxi ride is $35 each way from the hotel to South Beach, so if spending more days expressly to see... more

My wife and I initially booked our room online for one night only, not sure if we'd want to stay a second time. After one night, we knew we'd found a home in Miami, and Karin, the front desk manager, and the two young men assisting her went beyond the call of duty to help us book our second night's... more

My husband and I stayed here for the night before our cruise out of Miami. They had a complimentary shuttle pick us up from the airport and provide us with bottled water. The staff were very pleasant and helpful. Free alcoholic beverages were provided for a couple hours in the evening, and an extensive breakfast buffet in the morning. The... more

Our stay there was great even though their entire electronic key system was down. The food was wonderful, the rooms were without flaw. The pool area was very enjoyable. They had a complete breakdown of their door lock system, but they handled it very well. They had employees located on each floor with master keys, and due to the fact... more

Free shuttle from airport to hotel. Personnel scheduled a van with a trailer to take our group (2 families with 6 teenage girls) to the cruise ship. Driver even stopped by Walgreens for us to get a couple cases of water before boarding the ship. Breakfast buffet was outstanding. Lots of variety; hot foods, fruits, cereals, breads, etc. Very nice... more

During our vacation to the Florida Keys this summer, our family stayed at four different hotels from Orlando, to Miami, to Key West and to Duck Key. This hotel outshines all of them and far exceeded our expectations. No other hotel comes close to the level of professionalism and friendliness that you will find at this one. The manager's reception... more

This is the third time we stayed here. We have returned again for the service. Specifically, Juan Carlos and Tamara(sp). On this trip, we were greated by a man offering to help us with our luggage (nice touch). The frontdesk staff was prompt and courteous. Our room was nice, clean and spacious. Breakfast in the morning was amazing. The service... more