I booked this hotel online and was really excited. The pictures looked great and the reviews were overall really good. I must say that this was a disappointment. I would never stay in this hotel again. It is an older hotel and everything was very tired looking. The bed that we stayed in sagged in the middle and was uncomfortable.... More

Read about hotel in American Airlines inflight magazine - Celebrated Living. Decided to give it a shot. Really distict, boutique style hotel that you would not imagine at an airport location. Although the article implies the pool is worth of a Soutrh Beach reference, it's a bit exagerated although the lush landscaping makes it pleasant. Distict lobby and a great... More

I stayed at this hotel for one night and would never return. I felt the price per night was outrageous for my accommodations. The hotel staff gave me issues when checking into the hotel, then when I asked the concierge where some places were around the hotel he said to me, I do not know, I do not live around... More

As an Airport Manager and person dedicated to the customer service area, I must say that this great family always makes me feel at home, for my my tight schedule and time I had to plan my personal trips with a very short notice, so my time to make a reservation is also limited. The reservations team, his front office... More

I was in the Regency hotel for one night,I lost my connection at the miami irport and and A Airline sent me to this hotel ,I was very upset for a long day,but really minutes later I feel great, when the réception all was fast and friendly especially Mr. Alejandro. Was late about 10.30 pm, and I went to the... More

This hotel was a great bargain for a last minute deal. They have airport pickup and the staff went out of its way to get me checked in early. Also, a casino was within walking distance (1 mile) and a great Latin restaurant (Latin Cafe 2000) was just down the street. Even though it was close to the airport did... More

We were given a voucher by American Airlines to stay here because of a cancelled flight. We waited a good 30 minutes for the hotel shuttle while others for better hotels passed us 2 and 3 times in that time period. The hotel is dated and doesn't really feel clean. The staff was nice enough, particularly the fellow who seated... More

The Regency was a pleasant surprise given the feel and service of the typical airport facility. It provided all the amenities one needs, but each at a higher level than expected. First, the price was just right. To be able to stay over in the expensive Miami area at such reasonable rates is great. Second, the ample and well appointed... More

My husband and I stayed here the night before a cruise in March, 2012. Positives: room was clean and restaurant next door was decent When we checked in, they tried to get us to pay for the shuttle to the pier which had been advertised as free. They begrudgingly gave us a voucher. We were given a key to a... More