I recently spent 1 week at the Hotel InterContinental in Miami and it was the best hotel I have ever stayed at. The staff is unbelievable and helped me with shipping boxes for work. The concierge staff was incredible. I had to find a place to park my 16ft truck and they helped me find a remote lot that would... More

A great hotel in Downtown Miami. The gentleman that greeted us in the Valet drive was wonderful and was extremely helpful with all of our luggage. He made sure the luggage that didn't make our flight was delivered promptly. Alejandro at the front desk was awesome, yes sir yes sir! We were given access to the newly remodeled club lounge.... More

We stayed in this hotel twice last year, I didn't learn my lesson the first time! I should of know better. First time they booked us in a room next to a soccer team visiting from south America, they were young kids (late teens) if not early twenties but acted like it was spring break in that floor. We called... More

We stayed in the hotel for two weeks while we were exploring the greater Miami area.Yes it's a busy hotel but this never once affected the four of us.In fact it was great being able to people watch in the lobby! We had suites on the 31st and 32nd floors and they were fantastic.Recently renovated with nothing extra you would... More

Great hotel, very comfortable. We could walk, or catch the shuttle to the finest restuarants! the view was great and I slept like a baby! Our room reservation was messed up a bit, but quicly resolved by the front staff. Like my fiance and I were going to sleep in seperate beds? hahaha noooo! They gave us a King and... More

Stayed 3 nights for a convention and the hotel was packed. Convention season seems to last from Jan till May-ish as I am told by the front desk. Stayed at the six floor. The room and bathroom were clean. Shower was in a tub with a shower curtain. The curtain's hook kept falling out. No toothbrush or toothpaste provided. Bottles... More

Nice hotel, can't go wrong if it's being paid by your company or business trip. Almost 400$, not worth the money at all. Ad ons are the following: Internet, Gym, Parking, breakfast. Clean, convenient and nice location. For an Intercon, no bathrobes nor room slippers, which is usually a standard at ever Intercon I've ever been to. Save your money,... More

I stayed at the InterContinental last year for a conference and was very impressed with the class and cleanliness of the hotel. Everything speaks to luxury from the floors to the elevators. It's ideal for conferences and large meetings as there is simply space galore. But being on the beach - I really want a balcony with some fresh air.... More

I reserved a room for 1/22-1/26 to attend a conference. I was told to submit a credit card authorization form, as well as an image of my credit card, which I did. My credit was then charged for $989.88 on 1/9, which is 2 weeks prior to my arrival. I didn't want to make a big deal out of it.... More