Unfortunately due to Miami immigration not caring about people's travel plans, we missed our connection to London after waiting for more than 3 hours in the immigration queue. After spending another 3 hours in a queue to rebook our flights we were offered a discount at this "airport hotel" by American Airlines. Yes it was cheap but what a dismal... More

You order and the guy tells you 35 mins. Call back at an hour and 10 mins and the guy says the driver just got there and would be another 35 mins. When I finally got the food the garlic bread/rolls or whatever they were, were hard as a rock and no garlic on them and th steak and cheese... More

We love to stay in this hotel, but from last time to now is in bad shape, the carpets in the halls are so dirty, need to be replace now!, the door to our room was so filthy, I won't touch with my hands, needs paint now!, the bathtub has rust all over the base, come on, just a little... More

Whatever you do....DO NOT order from farina pizzeria!!!!! Worst food u will ever have in your entire life! I walked into my room & the menu was on the floor & it sounded good so I decided to order (HUGE MISTAKE) garlic rolls had not one ounce of garlic, pasta had not sauce & meatballs were the size of dimes,... More

The give a smoking room in the smoker level, with a terrible odor; the room carpet is dirty and impossible to place you feet on it, hair in the bathroom,etc. People at nigh talk aloud down the corridors. No security at all. It is impossible to park on Friday night as there is a disco in the lobby and get... More

Jorge Luis Mendoza works in the banquet hall of this Hotel and I would like to recognize his hardwork and diligence as a worker.Throughtout the week I inteact with him bacause he helps with the set up of the the banquet hall for the church services. He always assures that all needed equipment is ready for service, On his part... More