I just came back for a two day Miami business trip and stayed at the Conrad. It was very impressed with the staff. Nice, helpful, well trained, the guys at the valet parking were so nice and helpful. The location is great for business, nice safe area of Brikell Avenue, which has gone through a great change in the last... More

An extremely nice, upscale hotel. Staff is professional, friendly and helpful. Rooms are spacious and updated. One of the nicer Hiltons. Gold status got us turn-down service which after spending the past 8 days cruising was the perfect end to a vacation. Nice buffet breakfast in the morning with great selections of foods. If there was one strange thing about... More

We booked this hotel online and got an amazing price! We flew from Canada to Miami and due to flight problems we arrived almost 7 hours later than we expected. My friend and her family checked in ahead of myself and son. When we got to the desk we were told that because they were sold out we were upgraded... More

Stayed at the Conrad during the Miami marathon (late January 2012). If you are staying downtown, this is a good choice. I've stayed at other hotels in the downtown/financial district areas and this was the best. Parking is expensive, but we were largely able to park at a meter on the street. Just know that street parking is metered from... More

Being a HiltonHonors gold member I opted for this hotel and took my wife and 3 year old son. Would not do this again. Pool area ok , breakfast buffet very good and most of the staff very friendly. Especially the older african american staff. Friendly, professional and top service. Latin and caucasian staff not that good. Not being racial,... More

Very nice location, great service beautiful water views! More

The room and the staff were extremely amazing. Everything was so good. The hotel was very luxurious. More

Brickell Ave is well located. Safe secure location. Warm attentive bell desk and valet parking attendants. Lobby on the 25th floor. Warm earthy tones all around. Elizabeth at the front desk made our stay so very special. Thank you, Elizabeth, for all the smiles and help through our stay. We were upgraded to a two room suite which was huge,... More

This is a first class hotel with an attentive, highly professional, and pleasant staff who are ready to cater to the guests requests. They are polite, helpful, and always willing to find out any information you need. The hotel location is central to downtown Miami and the interstate with the free people mover station across the road. This takes you... More