The agent that cleaned my room her name is Caridad..she is was so nice More

Very nice rooms(suites).Good shuttle service. Great breakfast. Free internet. More

Overall, nice hotel. Good location, nice room (with view on the lake), clean, nice pool. Breakfast was a challenge though. Breakfast area just too small for the amount of people staying there. Some items ran out well before breakfast end time. I do have to say though that breakfast issues are not always entirely to blame on the hotel, as... More

Great place to stay for a night after arriving or leaving Miami near the airport. the rooms are very clean, large and nicely appointed with comfortable beds/sheets. I believe it was recently renovated. The free breakfast is great too with waffle maker, bagels, muffins, oatmeal, eggs, sausage, etc - great value. There is also a nice workout room with new... More

We used this hotel for a night before our cruise. It's a good hotel with clean rooms and the receptionist was nice enough to switch our rooms so I could get the lake view room. Breakfast is good with waffle maker, yogurt, eggs, sausages, fruits, cereal, bagels, bread etc. The only thing I wished was for a bigger bathroom with... More

I've stayed many times, Parkin my car safely for free vs paying airport fees. Rates are inexpensive. Free wifi and great sevice from beginning of stay till end. There is no restaurant, bar or room service but they have a quick market for small sundries in house. Also, there's a grocery store nearbye and plenty of restaurants. Free Shuttle will... More

We were in Key West, FL for a family wedding when our grandchild became ill. She was taken to Miami Childrens Hospital in the middle of the night. We searched for a hotel for hours that would be close to the hospital. No luck with everyone booked. The nurse manager and social worker at the hospital called SpringHill Suites and... More

Our gravely ill newborn grandson was flown to Miami Children's Hospital, an outstanding centre of excellence, on 9 November 2011, just as we flew in from UK to meet the little chap. While he was placed in the Neonatal Intensive Care Unit, my wife and I joined our daughter and her husband. The hospital recommended checking into Springhill Suites, where... More

Stayed for a week. Big plusses: free breakfast (crowded, but attentive staff replaced food that went empty), free parking, close to the airport and grocery. Free wifi was actually fast and didn't have hang-ups - BIG PLUS! Other plusses: comfy bed, nice modern decor. Coffee maker in-room didn't work, was replaced within 5 minutes. Slight negatives: Key cards stopped working... More