This place was everything we ever wanted in a hotel. We have stayed there 3 times. The hospitality was excellent. They have a variety of things to do. They have a nice buffet upstairs. There is much to do around the hotel . I will come back again. Respectfully yours, Rhonda Powers NY more

The hotel was great and group friendly. We traveled with a football team, thirty-five players ages 14 – 16 and fifteen adults. The hotel was very accommodating. The amenities were just what we needed to keep the kids busy during our down time and the upstairs bar was perfect for our parents. The hotel worked with us on food packages... more

I was very appreciative for the care the team at the El Palacio in Miami, FL demonstrated with my elderly parents during their stay. My parents are not seasoned travelers and were a bit apprehensive about making the trip for a family member's funeral. Because of the wonderful assistance they received every time they left and returned to the hotel,... more

It's really nice for the price. I was nervous seeing the negative comments. We stayed because of the proximity to the Stadium. we walked to the game. they had a small problem with the reservations, but fixed it. our room was nice, microwave, fridge. Thess was great at front desk, Chris the bar manager was also. some of the staff... more

This hotel was a HUGE DISAPPOINTMENT! We needed a hotel close to the Dolphin Stadium and chose El Palacio. We wish we had decided to drive to the stadium instead (which is what you must do anyway). When we arrived, the staff was extremely unhelpful in finding my reservation, which, after 30 minutes of pleading to find it, they found... more

We recently stayed at El Palacio and love the hotel. We selected this hotel based on it's distance from Dolphin Stadium since we were going to a game there. Let me just say, it was PERFECT. The hotel is clean and had friendly staff. Our room had a fridge and microwave and a balcony that faced the pool and the... more

The hotel was very uncomfortable. The rooms have a foul smell and the bed linen is extremely too small for the mattress. The third floor carpet smell as if it had not been cleaned in years. We begged for a room change and was only told the rooms was previously assigned and room changes was not an option. However after... more

Everyone reading these comments should figure out that they must have been written by staff or management. Believe me, there is nothing Amazing, Incredible, or any other exaggerated adjective about this place. It is garishly designed and staffed by insufferable people. They will charge you a fee for the safe that is in your room whether it is used or... more

We had several issues to arise during the time of making our reservations, but, no matter what came up the staff at this wonderful hotel (especially Miss Joanie) handle the problem very professionally. After a 10 hour drive this beautiful hotel was a glorious site. There are no words to express how truly amazing it really is, the photos on... more