First of all, this hotel is not "right outside the airport" in Miami. I found myself by accident - but enjoyed the stay. They have an airport shuttle that picks up pretty reguarly but only makes trips to the airport on the hour starting at 7. If you have a flight out earlier, you may be required to take a...
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Dear Valued Guest,
Thank you very much for your review about our property, we greatly appreciate your feedback. We pride ourselves in our friendly service, clean rooms, and comfortable surroundings, every time. I will gladly forward your comments to the . We hope to see you again in the future if you are in need of any comfortable and friendly...
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Chose this hotel because if the positive reviews.
Stayed 1 night before late evening flight out the following day. Easy to find coming from the south & plenty of free parking which was a good start.
Checked in with confirmed reservation & receptionist said the computer said that the type of room we'd requested wasn't available. Very annoyed as I...
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Dear Valued Guest,
Thank you for your review of our hotel, we always appreciate the feedback of our guest. I am glad to see that you enjoyed some of our complimentary amenities from the free parking and free hotel shuttle to the free breakfast and free wireless internet. I am sorry to see that you have encountered some unexpected issues...
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Stayed at the property twice on business a few months apart.
The first stay my allergies just started bothering me like crazy, eyes stinging, burning, etc. As soon as I leave the room, no issues so it had to be something in the room. Beyong that, elevators are slow.....when I say slow I mean always take the stairs slow! Akward...
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paid for the stay and cruise package, got the stay but the contracted tour/transfer service is not dependable or professional.
the cons for the hotel,
loud voices early AM from the housecleaning staff, stiff beds, dirty and cramped breakfast area, poor choice in contracted transfer/tour operator.
the pros for the hotel,
close proximity to the mall, front desk gentlemen very...
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Dear Valued Guest,
Thank you very much for choosing our hotel during your time in Miami. I would also like to thank you for taking the time to fill out this review; we always appreciate the feedback of our guest. I would like to address any of the issues that you might have had with us during your stay. I...
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The service we received at Hampton Inn & Suites Miami-Doral/Dolphin Mall was good, free airport pick up and drop off help saved time and money. The staff were very friendly and helped with directions even getting a car for us to rent.
The breakfast was good and changed on a daily basis. The location is best for shopping as thats...
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Dear Valued Guest,
Thank you for your review. We appreciate the feedback of every guest. We are glad to see that you liked our hotel amenities. With our location being near both Dolphin and International Malls, our property is ideally located for shopping needs and we are thrilled to see that you had fun on your trip. The breakfast is...
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The good:
Shuttle to airport and sites in a 5 mile radius
Free hot breakfast included in rate - plentiful and varied
Quick check in
Free wi-fi - worked well
Good restaurant across the road
Excellent location for shopping
The bad/not so good:
Shuttle was extremely slow. Tip - use it to go to airport. Be prepared to wait up...
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We stayed at this hotel 2 nights before we left on a cruise out of Miami. They do have a free shuttle from the airport but not to the Port of Miami. I would recommand if someone is going to the port to take the free shuttle to the airport then take a taxi to the port as only $26.00....
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Decided to book this hotel for our last two nights in Miami, as we wanted to do some shopping at the Dolphin Mall. This decision was based solely on the reviews on TA and I must say we were not disappointed. Check in was quick and easy. We had a 1 BR king suite on the 5th floor. The room...
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Dear Valued Guest,
Thank you very much for your review about our property, we greatly appreciate your feedback. We pride ourselves in our friendly service, clean rooms, and comfortable surroundings, every time. I will gladly forward your comments to Marjorie, Shazad, Pastor, and the rest of the Guest Services team. We hope to see you again in the future if...
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A nice hotel in a great location. After lots of research we choose this hotel based on reviews, price and location and it did not disappoint. We stayed for 4 nights during the NASCAR weekend in Homestead, easy access to the highway and great price for a two room suite. The staff was friendly and the room was very clean....
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Dear Valued Guest,
Thank you very much for your review about our property, we greatly appreciate your feedback. We pride ourselves in our friendly service, clean rooms, and comfortable surroundings, every time. That is part of our Hampton Guarantee to every guest. We hope to see you again during next years races.
Best Regards,
Rodney Bennett
Guest Services Manager
Hampton...
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Business trip that needed lots of patience. The front desk computers were slow...resulting in a slow response by the staff.
The elevators were slow.
The computers/printers in the Business Center had been "not working well for a few weeks" (said one of the staff).
I had shipped 3 boxes in and confirmation showed they had arrived on Thursday. The staff...
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Dear valued Guest,
we have reviewed your recent comment regarding your previous stay in our property and want to thank you for taking the time to share your experience. We value your opinion and welcome the opportunity to address any concerns of you or your fellow travellers.
I can understand that, while on a business trip, any delay can be...
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113 Reviews
112 Reviews
