We stayed 4 nights in King Suite 5th fl. Hotel is very popular so im surprised the A/C issue was not resolved sooner. The suite has separate living room w flat screen TV, desk, sofa slpr,full size fridge, microwv,toaster, table and counter burners and plates. Clean. Beautiful decor. New. A/C in lvng room not cooling. Rodney the GM had maintenance...
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We've stayed at this hotel a number of times while shopping at Dolphin Mall. It is very convenient if that is what you want to do - and we would continue to stay here.
This time, although the staff were as friendly and professional as ever, we were a little disappointed. The suite we booked was not completely clean (especially...
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Reviewed 10 July 2011
Reviewed 16 November 2010
Dear Valued Guest,
Thank you very much for staying with us and filling out his review. We appreciate the feedback that you provide and it has brought light to this situation for me. We dearly apologize for the lock in your suite being dysfunctional. This issue has been forwarded to our General Manager and our Chief Engineer so that this...
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Great hotel. Great value! Only thing annoying was the in room a/c. It was the kind that is up against the wall. It was very loud and that made sleeping a little hard. i like that the clock in the room was VERY easy to set and the bed and bedding were fantastic. The employees were VERY helpful and friendly...
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Dear Valued Guest,
I am extremely excited to see that you enjoyed your stay here with us. Thank you for the time that you have taken to fill out this review, we always appreciate the feedback of all of our guest. As a light sleeper I understand how important it is to have a quiet room while you sleep. Thank...
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My husband & I stayed at the Hampton Inn & suites for 2 nights last week pre cruise. The front desk staff were welcoming and check in was quick.Rooms large with sofa and decent bathroom.Breakfast was plentiful cereals,waffles,toast,fruit,yoghurts,muffins etc plus 2 hot choices. Pool side bar was a bit expensive.Good base to explore Miami.
Dear Valued Guest,
Thank you very much for the time you took to complete this review, we always appreciate the feedback of our guest. It is pleasing to see that you enjoyed all of our free amenities from the complimentary breakfast, our free airport shuttle, the free parking, our pool, and fitness center. Our location being very close to the...
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We liked the beds in this hotel. The free breakfast is simple but adequate. The pool was nice and the hotel is close to the international airport. Free wifi always comes in handy! Just a good hotel to use as a home base to discover Miami. All the basics you need are there.
Dear Valued Guest,
Thank you very much for taking to time to do this review. Your feedback is greatly appreciated and helps us to continue to deliver our superb customer service. Im thrilled to know that you like our clean and fresh Hampton Bed and Cloud Nine bedding. I'm glad to know that you like the pool area, hope you...
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We've browsed a lot of hotels during our trip to Miami and we chose this hotel because it offers a complimentary shuttle service to and from the aiport and anywhere within a five mile radius from the hotel. When we arrive at the airport, I called up the hotel and ask for a shuttle service. We waited at least 30...
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Dear Valued Guest,
Thank you very much for your review about our property, we greatly appreciate your feedback. We pride ourselves in our friendly service, clean rooms, and comfortable surroundings, every time. I am thrilled to see that you enjoyed the free breakfast. I will gladly forward your comments to shuttle drivers. We hope to see you again in the...
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Just returned from a three day stay at this Hotel and I have nothing but great things to say. Check in was smooth, and front desk staff were very friendly. The lobby area was well kept as were other areas of the hotel. The room itself was very very clean and modern with daily room service. The bed was super...
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Dear Valued Guest,
Thank you very much for your review about our property, we greatly appreciate your feedback. We pride ourselves in our friendly service, clean rooms, and comfortable surroundings, every time. That is part of our Hampton Guarantee to every guest. We hope to see you again in the future if you are in need of any comfortable and...
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We were there only for one night last weekend (2/24/12 - 2/25/12).
First, the good things about the hotel
- It's close to the airport and it has free shuttles to/from MIA
- Rooms are spacious
- Free light breakfast
- We arrived at the hotel at 1pm and they checked us in to one of oure 3 rooms so...
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Dear Valued Guest,
Thank you very much for your recent review of our hotel. We appreciate you taking the time to let us know about your recent stay. We sincerely apologize that encountered an unfortunante situation during your stay. Your comments are very important to us and we addressed the issues to the senior management team to ensure that proper...
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First off, besides the shuttle service... the hotel was wonderful. Really soft comfy bed, rooms seemed new and well decorated, just very comfortable and cozy feling all around. The breakfast is amazing: sausage patties, two different types of eggs, freshly made waffles, toast, cereals, fresh hot oatmeal, bagels, pastries, and different coffees available 24 hrs a day with different flavors....
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Dear Valued Guest,
Thank you very much for the time taken to complete this review. The feedback of every guest is very important to us. I am excited to see that you enjoyed all of our amazing amenities. I am also glad to see that you chose our property for the free airport shuttle that we have to the mall....
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nice place with pool, gym, free airport shuttle, choicy breakfast, free parking. what more do you want? next to freeway if you have car.
Dear Valued Guest,
Thank you very much for the time you took to complete this review, we always appreciate the feedback of our guest. It is pleasing to see that you enjoyed all of our free amenities from the complimentary breakfast, our free airport shuttle, the free parking, our pool, and fitness center. Our location being very close to the...
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