First, some context: I use TripAdvisor about twice a year to plan family vacations, once in the summer, once in the winter; as I have always stayed in highly rated properties, I haven’t written a review for a couple of years, having had nothing insightful to add to the raves and thus succumbing to laziness. However, I feel compelled to...
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Thanks so much for your review - I appreciate the time you took to share your experiences. Allow me to apologize for the issues you had with your rooms, as you mentioned this is certianly not the norm for the quality of our hotel and we appreciate you bringing this to our attention. I am glad that you found our...
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