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All 129 Miami hotels »

Hotel Urbano

3.5 of 5
2500 Brickell Ave, Miami, FL 33129
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Ranked #32 of 129 hotels in Miami
4.0 of 5 stars 158 Reviews
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158 reviews from our community

What travellers say about this hotel
  • Pool area(13)
  • South beach(7)
  • Very nice(6)
  • Valet parking(5)
  • Flat screen TV(5)
  • Fire pits(5)
  • Key Biscayne(5)
  • Clean and modern(4)
  • City view(3)
Traveller rating
    82
    47
    13
    8
    8
Only show reviews for Family (20) | Couples (57) | Business (21)
Date Rating
eme12
Miami, Florida
2 reviews
1 helpful vote
1 of 5 stars Reviewed 5 February 2012
1
person found this review helpful

Do not book a block of rooms with them. I was booking a block of rooms and they promised something they could not fulfill. This might not have been so bad if I had found that out quickly, but the woman was so hard to reach (and made it very clear she would not call outside of business hours) it... More

Was this review helpful? Yes
Urbano33129, General Manager at Hotel Urbano, responded to this review
6 February 2012

It was brought to my attention that you had spoken several times with both our Director of Sales as well as our Catering Coordinator, and we sincerely apologize that we were not able to accomodate your request of blocking our entire hotel for your wedidng. We wish you all the best for your upcoming wedding. More

NYCmember
New York
Senior Reviewer
7 reviews
10 helpful votes
2 of 5 stars Reviewed 31 January 2012
3
people found this review helpful

First, some context: I use TripAdvisor about twice a year to plan family vacations, once in the summer, once in the winter; as I have always stayed in highly rated properties, I haven’t written a review for a couple of years, having had nothing insightful to add to the raves and thus succumbing to laziness. However, I feel compelled to... More

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Urbano33129, General Manager at Hotel Urbano, responded to this review
6 February 2012

Thanks so much for your review - I appreciate the time you took to share your experiences. Allow me to apologize for the issues you had with your rooms, as you mentioned this is certianly not the norm for the quality of our hotel and we appreciate you bringing this to our attention. I am glad that you found our... More

pghfoodie
pittsburgh,PA
2 reviews
3 helpful votes
3 of 5 stars Reviewed 28 January 2012
1
person found this review helpful

Ok location. Clean. Decor is chic cheap. Left room at 8:30am and was not cleaned when I got back at 5. Pool is nice and there is a small fire pit. Close to key biscayne and coral gables and downtown. Like I said. Average hotel ok location More

Was this review helpful? Yes
Urbano33129, Director of Sales at Hotel Urbano, responded to this review
30 January 2012

Thank you for your review - we appreciate your comments. I am so sorry you had an issue with the timeliness of housekeeping services, and hope we were able to help the situation while you were still here at the hotel. I am happy to hear that overall you enjoyed your stay and hope we have the opportunity of having... More

Mark F
Cambridge
2 reviews
6 helpful votes
4 of 5 stars Reviewed 26 January 2012
1
person found this review helpful

We stayed here before we headed out to a cruise. This place is close enough to the airport, close to the port and close (walking distance) to a bunch of shopping, restaurants, pubs etc. For Miami, it was priced well and very clean. More

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Urbano33129, Director of Sales at Hotel Urbano, responded to this review
30 January 2012

Thanks so much for taking the time to review our hotel - we are glad to hear you found the location to be good and hope you enjoyed your stay! Hopefully we'll see you again soon. More

SandraCRS
Sao Paulo, SP
Senior Reviewer
8 reviews
3 helpful votes
3 of 5 stars Reviewed 19 January 2012

I chose Urbano for a two night stay, after a cruise and prior to my return to Brazil.It's a small, yet quiet and well located hotel - short distance from US-1 and I-95. Staff. If you are planning on spend little time at the hotel, as we did, it is a fairly good choice. Staff was efficient, yet discrete. More

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Urbano33129, Director of Sales at Hotel Urbano, responded to this review
20 January 2012

Thanks so much for your review - We are glad you found and chose our hotel for your post cruise accomodations... We hope your journey back to Brazil was a safe one and please do come visit us again soon! More

LaryS6143
Columbus, OH
Senior Contributor
21 reviews
5 helpful votes
4 of 5 stars Reviewed 12 January 2012

I only needed the hotel for one night prior to a cruise and it served its purpose just fine. I'm not sure that I would have stayed for an extended period of time here, but it was a very eclectic mix design wise and the bistro was surprisingly good as far as hotel based restaurants are concerned. My only complaint... More

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Urbano33129, Director of Sales at Hotel Urbano, responded to this review
20 January 2012

We thank you for your review... and are glad to hear you found our customer service above average and enjoyed our Bistro Urbano. Friday nights we do have kareoke and apologize you found this to be intrusive. WE hope you had a great cruise and hope you will stay with us again! More

Nealtheseal
Lake Placid, Florida
Senior Contributor
27 reviews
8 helpful votes
5 of 5 stars Reviewed 12 January 2012
1
person found this review helpful

Was visiting with a friend of mine and he suggested this hotel. What a great find! A small boutique hotel with the artsy feel of south Miami. Very intimate but has a bar, restaurant, and a great outdoor area. It feels like an oasis in the middle of a bustling Miami. Outdoor fire pits, private cabanas with wide screen tv's,... More

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Urbano33129, Director of Sales at Hotel Urbano, responded to this review
20 January 2012

Thank you so very much for taking the time to review our little boutique hotel! It's such an honor to have a guest refer to our space as an oasis - as we try very hard to create that experience for our guests! We hope you traveled safely and please come visit us again soon! More

LLC469
Naples, FL
Senior Reviewer
7 reviews
1 helpful vote
4 of 5 stars Reviewed 5 January 2012

Other then the parking this is a great place to stay. I like CLEAN and this place meets my standards. Food isn't the best but that's not what your paying for. They have a great little cozy outside area. This place is a short distance from a lot of nice places. More

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Urbano33129, Director of Sales at Hotel Urbano, responded to this review
9 January 2012

Thanks so much for taking the time to review our hotel after your stay with us - so happy to hear you enjoyed your visit and found our hotel cozy! We hope to welcome you back to the hotel again in the near future! More

Lo4444
Altamonte Springs, Florida
1 review
1 of 5 stars Reviewed 4 January 2012

First off, the "city view" was a fence. Second, on the hotels website I reserved a smoking room, but when I got to the hotel they said there were no smoking rooms. I didnt like being misled.Third, I paid the hotel cash for the $29.28 parking fee, however they charged my debit card the same night of check out. I... More

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Urbano33129, Manager at Hotel Urbano, responded to this review
6 January 2012

Thank you for your review and brining this issue to my attention - please email me directly at emcgrath@hotelurbano.com with your name and dates of stay so I can research this and make whatever adjustments are necessary regarding your debit card. I am happy to hear that you thought our pool area was beautiful and that you found our staff... More

jeneva p
New York City, New York
1 review
2 of 5 stars Reviewed 3 January 2012

upon arrival at Hotel Urbano, we were informed that the only parking available was valet parking. Valet parking at the rate of $30 per day. The front desk attendant (manager) advised us that this hotel was NON-SMOKING, however our room smelt like smoke, very unbearable. Their manager was unpleasant when we requested a room change. When I got to the... More

Was this review helpful? Yes
Urbano33129, General Manager at Hotel Urbano, responded to this review
6 January 2012

I appreciate your review and would like to sincerely apologize for the less than stellar experience that you had during your stay with us. Please email me directly at dcandreva@hotelurbano.com as our goal is always to improve upon our service ane experience level for our guests. On the bright side, I am so happy you enjoyed your breakfast and hope... More

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