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The Avenue Hotel Lakeland

3.0 of 5
3405 S. Florida Avenue, Lakeland, FL 33813 (Formerly Holiday Inn Lakeland-South)
Hotel amenities
The Avenue Hotel Lakeland
Ranked #20 of 32 hotels in Lakeland
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50 reviews from our community

    Trip type
Traveller rating
    13
    11
    8
    9
    9
Date Rating
1 review
1 of 5 stars Reviewed 14 May 2013 via mobile

General Manager- STEPHANIE DAVENPORT is very unprofessional. Spoke to me vulgarly as I was walking my dog in the downstairs walk way for animals. I have never been spoken to in that manner and anyone who supports such leadership needs serious help. She clearly has no regard for anyone but herself and I RECOMMEND NEVER TO WASTE YOUR MONEY in... More

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St. Petersburg, Florida
1 review
1 of 5 stars Reviewed 25 April 2013

I booked a room in this hotel and I completely regret it. First room, I requested non-smoking. Someone had smoked in there. They moved me to a second room, explaining that "we left the front door open until our maintenance man can get there because the lock doesn't work." As maintenance guy is fixing lock, I'm carrying my things inside... More

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1 review
4 of 5 stars Reviewed 23 April 2013

Clean decent hotel in Lakeland. Hotel is aged but kept clean and in good repair. Many other hotels in area are very run down and unkept. Excellnt location. Many resturants very close and most within walking distance.

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Nashville, Tennessee
Top Contributor
50 reviews 50 reviews
20 hotel reviews
Reviews in 19 cities Reviews in 19 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 14 April 2013

I stayed here for 3 nights and though there were positive aspects of the hotel, they were also some challenges. 1. The rooms were very clean. The cleaning staff kept the room very clean, and I was very impressed with not only how well they did cleaning the rooms, but they were always very pleasant and friendly. 2. I can't... More

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Charlotte, North Carolina
Top Contributor
62 reviews 62 reviews
8 hotel reviews
Reviews in 16 cities Reviews in 16 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 8 April 2013

We stayed here two nights and it was a good hotel. Basic continential breakfast, freindly staff, easy in and out. Good location to restaurants and the highway but not ON THE highway!! Not a fancy place at all but clean and hard to beat for the price!!!

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south florida
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 8 April 2013

Was not impressed at all in this hotel. The manager Guilla was professional and a huge help in planning a trip there requiring 20 rooms. THere were no other hotels in the area that could accomodate us. once we arrived it was kinda downhill from there. Early check in fee, and a few other issues turned us off immediately. Rooms... More

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1 review
4 of 5 stars Reviewed 7 April 2013 via mobile

So Just This Friday Past My Jrotc Drill Team Stayed A Night At This Hotel. The Cleanliness Was Good However, Laying In My Bed While Everyone Went To The Pool I Heard Banging On The Walls, My Cellphone Went Missing And Appeared In The Top Drawer, The Door Squeaked Everytime You Opened It And The Other Residents Were Inconsiderate And... More

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Tarpon Springs, FL
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 22 March 2013

I had made a reservation online, not realizing that it was nonrefundable. Nothing in the process leading up to confirmation was bolded or highlighted to this fact. I needed to cancel due to personal reasons of not being able to go and they would not cancel my reservation. That the computer would not let them, very unreasonable to the fact... More

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Stephanie D, General Manager at The Avenue Hotel Lakeland, responded to this review
26 March 2013

Dear lisa3740 I am sorry to read that you were disappointed with the service received from The Avenue Hotel. We strive very diligently to make each guest experience the best possible. Our website offers many rates to choose from when making a reservation. One of the available rate options is an Advance Purchase rate. The Advance Purchase reservations are available... More

Davie
1 review
3 of 5 stars Reviewed 11 March 2013

I have to say I was incredibly hesitant about staying here after reading the reviews. I was impressed at the cleanliness of my room (and I'm a bit of a clean freak..so, that says a lot), the bed was very comfortable, and the front desk staff was friendly. It is definitely a motel type though.. your room enters from the... More

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jacksonville
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 March 2013

This hotel has been renovated and is totally updated. All facilities work great. Our organization uses this hotel several times per year and my experiences have been favorable. We want a place that is not expensive, clean and in good working order--this hotel provides that. Staff is professional. Free access to Gold's gym is very helpful. The continental breakfast is... More

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Additional Information about The Avenue Hotel Lakeland

Also Known As:
Holiday Inn Lakeland
Holiday Inn Lakeland South
Lakeland Holiday Inn
Address: 3405 S. Florida Avenue, Lakeland, FL 33813 (Formerly Holiday Inn Lakeland-South)
Region: United States > Florida > Central Florida > Lakeland
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #20 of 32 hotels in Lakeland
Price range (per night): INR3,753 - 5,519
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Welcome to the Avenue Hotel Lakeland, your home away from home just minutes from dining, shopping and entertainment. An ideal Lakeland hotel choice for business and leisure travelers alike, relax and enjoy our excellent service, friendly staff, and amenities designed for your comfort and convenience. ... more   less 
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The Avenue Hotel Lakeland
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