This is without a doubt the dirtiest motel room I've ever been in. It was registered and paid for through Southwest Airlines. I expected much better of them. The door barely latched. The drape had to be pulled over the door knob on one end to cover entire window. The bed had only a bed spread, no top sheet and... More

I was concerned about the other reviews I saw online, so I called and talked to the Manager and the front desk guy who both assured me that the hotel had been completely renovated and was under new management, and that it was really nice now. WRONG. It was unbelievably horrible. I insisted on seeing the room before checking in,... More

My husband book us on line which was not the name when we got there. My husband went in and they said yes this was the right hotel, name change under new managment.. Okey that was fine. When entering the room over looking the lake we had 2 beds (booked a king size) they were all the same price, with... More

I was horrified when I went to ask for sheets to switch out (because ours were DIRTY UPON CHECK IN!!) The house keeper was extremely rude and discourteous to me and practically THREW the sheets at me. As I was walking away I turned around and she was staring at me angrily. My husband also told me she flipped me... More

The photos look great, but don't be deceived. This place (now called the Regal Grand Lakeside Inn and Suites) was once luxurious, but now in a state of serious decay. The rooms are good sized but the walls are crumbling, electrical outlets don't work, and rooms smell of everything imaginable. The grounds are littered with cigarette butts and beer cans.... More

this was a good hotel. not 5 star or anything but good for your money. it was clean and had cable tv. i stayed there with my wife for 2 nights and did not see any drug dealers, thugs etc. i don't know why people would write things like that. the staff and manager was very friendly to us. i... More

Don't give this place another thought unless...you don't care about safety, cleanliness, and the "walls-so-thin-u-can-HEAR and SMELL EVERYTHING-in-the-next-room" etc... I didn't even bother showering. Just wanted to get the heck out of there...

Refused to stay. The room wasn't ready so we paid for 11 days and went to lunch. When we came back and seen the rooms we refused to stay in filthy conditions. They tried to upgrade us and every room was the same they were all filthy. They refused to give our money back. We just want to warn so... More

It needed lots of work and the pool did not open until late summer.