The hotel overall was clean, staff polite. Didn't go out of their way to be helpful but would help when asked. Continental breakfast was convenient but lacking. Room - neat, clean. However, two faucets leaked in a stream of water that would not turn off. Had to close the bathroom door in order to sleep. AC was adequate. Cons -... More

Stayed for a week with family the last week of January. Hotel looked much nicer online. The staff were friendly and the continental breakfast was average. The rooms however had many stains on the carpets and didn't have much light. The pool was not heated which was a bit of a disappointment. There were many other hotels in the area... More

Down the street from the park, next to all the touristy local stuff along the strip Rte {192}. Tucked right behind the big Magic Castle souvenir shop (Mermaid on front), and IHOP. Free shuttle to Animal Kingdom. Breakfast included (bagels, cereal, coffee, juice, fruit, muffins, and more) Pool, little gym (small), decent sized TV in room, air conditioned, decent beds,... More

This hotel is quite close to Disney World and it is located in the middle of lots of good restaurants and souvenir shops ( IHOP is right outside the hotel ). The hotel itself is clean and very comfortable. The bedrooms are nicely done without any of the overly gawdy printed carpets and bedcovers, however, the carpets are a little... More

We only stayed one night but the travel time to the Disney Parks is priceless! It's so close and so easy to get to. The room was very clean and updated and the beds were very comfortable. Checking in and out was simple, the breakfast was good for free. It even included warm foods like eggs and biscuits and gravy.... More

we stayed at the galleria for four nights and three days ..it was a good overall experience the staff was helpful and the hotel was close to alot of the parks. our room was very well cleaned daily..we really had no problems i just didnt understand why there was a resort fee it was more like a hotel the pool... More

I read reviews on tripadvisor and got general idea of what to expect before booking my stay in this hotel. In general this is a good hotel with some hiccups. It is clearly not a 4 or 5 stars hotel but very decent. Room was clean, some stains on the carpet. One faucet in the washroom wasn’t working but managed... More

The Front Desk male staff, has no idea of customer service at all. No smiles when we checked in and no greeting when he answers the phone. The female General Manager was the same breed, no customer service skills. I complained that I was not happy as my request for early check in was not being met, (it was 2pm... More

El servicio del aire de la habitación es fatal los tienen controlados y hace calor no se descansa sientes todos los pasos de la persona de arriba. Apagan el aire de los pasillos y la calor es inmensa el personal del hotel ni saluda. Bien localizado, restaurantes cerca y bastante limpio aunque esta un poco descuidado en sus alrededores o... More