We were only going to stay for a day,ended up staying for 7 days,Had 3 different rooms.Staff and Front desk were great and very helpful in getting us rooms as needed on short notice.
The Bartenders at Shula Burger were great and very friendly! We sat outside for breakfast and had their great burgers for dinner. We saw a manettee...
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I stayed here last week for 2 nights and was extremely impressed with the renovations and the grounds. The rooms are absolutely beautiful! They definitely did not leave anything out here! The front desk staff was friendly as ever and my room was ready when I arrived. There was a sign on the counter that said if guests wanted to...
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First, we showed up very early (10am). I asked if we could check in early and I was told our room wouldn't be ready until after 3pm. So asked if I upgraded would the room be ready earlier, and they said yes.(THAT WAS AWESOME) We upgraded to an ocean front room for an additional $40. Let me say it was...
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Reviewed 11 February 2012
Thanks very much for your comments. I will reinforce to the guest service agents the importance of giving rooms that are not adjacent to the elevators when we have plenty to choose from.I am glad that you enjoyed your room and the view and hope that you will return often!
Sincerely,
Bob Van Bergen
Managing Director
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Our first time in Islamorada and never knew what to expect. The location is fantastic and the Holiday Isle Resort has, probably, one of the best beach waterfronts on all the Florida Keys. However, it wasn't everything as smooth as we desired. There are four buildings connected with this hotel. Two of them have GREAT rooms and views and, in...
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Thanks very much for your comments. We have a arge variety of room types and locations with the PCI complex. Approximately half of the rooms are directly on the beach overlooking the ocean. The other half are either garden view, or Marina view rooms and suites. I am glad that ultimately you were given a room that you were very...
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Rooms are beautiful!! Beach andgrounds are well kept and entertaining! Everything you could ask for is right there( boat rentals, fishing and snorkeling, bars, music and food). I think everything is overpriced in the keys, but I did a little dance when I saw the view from our room :) !! Thanks to Eddie at market for my very first...
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Reviewed 13 February 2012
This is a WONDERFUL complex: all remodeled, bright , clean, wonderful staff and a pool and beach area that is next to none, however, we spent 2 days trying to fnd out how to get to Key West for a day, affordably. It is like you are trapped, Taxi's were going to charge us $500.00, the bus was cheap, but...
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Thank you for your comments and your kind words and generous rating. Our associates and myself really appreciate it. You brought up an excellent point about the lack of shuttle services to Key West. I will bring that subject up to some tourism officials in teh keys and see if there is an affordable solution.
Please come back again!
Bob...
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Went for New Years. Had no clue where to stay, so my boyfriend and I crossed our fingers and booked a room. We lucked out big time. While driving down we passed several of the hotels we were considering, they did not even compare. Our room was nice and clean. Our room was right on the beach with a lovley...
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Thank you for your kind words. I am so happy you enjoyed your stay in one of our newly renovated rooms. Our new decor and other renovations have been a big hit with our guests and your comments and tips add value to what we have been saying.
Please come back again soon! I will make sure you get one...
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This was our first visit to the keys. We found the Postcard Inn to be absolutely beautiful. Our suite was nicely decorated and very clean. The view from our veranda was spectacular.
There were so many places to eat and drink right on the property, at least two with live music nightly. I must mention the Shula Burger restaurant as...
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Thank you very much for your kind words.I am glad that you have discovered what we have known for sometime now......Staying in Islamorada and now at the Postcard Inn is truly a little bit of paradise!
Comeback soon.
Bob Van Bergen
Managing Director
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Compliments to the property.
My King Suite was amazing-property was clean and fun..needs a little more fun though..
Checking in was quick and efficient, but there was some scene that was obvious--
Tony was fantastic!!!! He was dressed professionally, knowledgeable, very grown up-recommended us to go to Robbie's- had an amazing time.
The woman at the front desk, with the...
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Thank you very much for your recognition of some of our stars here at Postcard Inn.I will be sure to share your comments with them. We shall also work to improve where improvement is needed. I hope to personally welcome you back to PCI-Holiday Isle soon!
Sincerely,
Bob Van Bergen
Managing DIrector
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I've stayed here several times over the past 15 years or so and have seen this place when it was on top and when it went to the bottom. I have to say that with one exception during my recent stay it is on top again. It was nice to see this place busy again. The renovations are fantastic and...
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Thank you very much for your comments. I apprecate them. I have shared your comments with our security and safety staff and we will work hard to insure that we keep the area 100% free of non guests/members. I am glad that you have noticed all of our improvements and we do hope that you will return often. Your previous...
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