We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Westin Key West Resort & Marina

4.0 of 5
245 Front Street, Key West, FL 33040 (Formerly Hilton Key West)
Hotel website
Hotel deals
Hotel amenities
Special Offer
Book Early and Save
The Westin Key West Resort & Marina
Ranked #25 of 42 hotels in Key West
See the lowest price*
Show Prices
*from our partners
Write a Review

936 reviews from our community

Traveller rating
    381
    300
    116
    74
    65
See reviews for
Families
175
 
Couples
402
 
Solo
23
 
Business
45
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Kihei, Hawaii
Contributor
12 reviews 12 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 25 May 2013 NEW via mobile

We used our Spg points on this trip and stayed at Sheraton first. I must tell you that from the outside the Sheraton looked worse than the Westin but the rooms at the Sheraton were much nicer. Large bathroom with walk in shower. The Westin is a great location if u want to be close to Mallory square and duval... More

Was this review helpful? Yes
See 2 more reviews by HawaiianPaddleSports for Key West
Chicago, Illinois
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 23 May 2013 NEW

I just returned from a week on Key West. I had originally booked another property and upon arrival was extremely disappointed. On a walk through Mallory Square - and on a whim - I stopped by the Westin and soon found myself explaining my dilemma to a very supportive front desk staff member. Within a very short time, I was... More

Was this review helpful? Yes
Red Cloud, Nebraska
1 review
5 of 5 stars Reviewed 23 May 2013 NEW

We stayed for a week and the service and accommodations were fabulous. Our bartender-Andy-was courteous and made great margaritas! I would recommend this hotel to any of my friends or family. Rooms were clean, food was delicious, and all staff we encountered were polite and professional!

Was this review helpful? Yes
Miami
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 21 May 2013 NEW

We left the Fairfield Marriott Keywest and fell i to PARADISE! This is what we are used to. Beautiful location. Wonderful service even a ferry to take you to a private Island for sun & fun! Starbucks coffee in the room :) We will definitely be back!

Was this review helpful? Yes
See 4 more reviews by NinBusiness for Key West
San Martin, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 17 May 2013

The Westin is not paying attention to details. The suite at $900 average per night has major issues. The air conditioners are loud and noisy running constantly, the bathrooms are extremely small single sink, tub with curtain :(, the balcony is very small and the chairs uncomfortable, the refrigerator did not fit in the cabinet, the carpet needs to be... More

Was this review helpful? Yes 2
SheratonKeyWest, Manager at The Westin Key West Resort & Marina, responded to this review
21 May 2013

Dear Guest: Thank you for taking the time to review our hotel. It is regrettable to hear that your stay with us did not meet your expectations other Westin Hotels have provided for you. One of the major purposes of online reviews is to highlight areas for improvement and your feedback provides our hotel with valuable information that we can... More

Jersey CI
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 16 May 2013

We recently stayed for 4 nights at the Westin hotel key west, we had in the past stayed at the pier house and also at the ocean keys and even though they were very good, we were blown away by the Westin. When checking in we were upgraded to an ocean view room, the rooms were very spacious and had... More

Was this review helpful? Yes
SheratonKeyWest, Manager at The Westin Key West Resort & Marina, responded to this review
21 May 2013

Dear Guest: Thank you for taking the time to write this positive review! We are THE place to watch the sunset, with our performers, drink stations and great view! We are glad to hear you enjoyed your stay and look forward to welcoming you back in the future! Warm regards, Lourdes Torbisco Sales and Marketing Manager More

Zurich, Switzerland
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed 16 May 2013

Stayed only one night to go diving, not enough time to really settle down and feel at home. The hotel complex though is quite nice and the room was very cosy. If I stayed longer though I'd may consider choosing another place we like a lot in favour of the beach and the pool. Anyhow, would stay there anytime again.... More

Was this review helpful? Yes
SheratonKeyWest, Manager at The Westin Key West Resort & Marina, responded to this review
21 May 2013

Dear Guest: Thank you for taking the time to write this review. We are happy to hear you enjoyed your stay at the Westin Key West Resort and time in Key West. Although we do not have a beach at the Westin, we do offer $20.00 beach passes to Westin guests for the private beach on Sunset Key Island. Thanks... More

Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 15 May 2013 via mobile

Check in went well. Front desk gentleman ( from Ireland -can't recall name) was very nice. Suggested Romance pkg...champagne and chocolate covered strawberrys...nice touch and beginning to a great couple days. Awesome location..right in the Duval St. area. Can walk to most sites. Check out the Truman White house down the street. Can over endulge in food and drink and... More

Was this review helpful? Yes
See 3 more reviews by yortele for Key West
SheratonKeyWest, Manager at The Westin Key West Resort & Marina, responded to this review
21 May 2013

Dear Guest: Thank you for taking the time to write this review. We are delighted to hear you enjoyed your stay and look forward to welcoming you back in the future! Warm regards, Lourdes Torbisco Sales and Marketing Manager More

miami
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 15 May 2013

Everything was excellent. Service was top notch, very cordial at all times. Location is amazing. It was great being able to go back to the room with the baby for a nap, then wake up and in 2 minutes be back on Duval Street. Top notch hotel!

Was this review helpful? Yes
SheratonKeyWest, Manager at The Westin Key West Resort & Marina, responded to this review
21 May 2013

Dear Guest: Thanks for your review! We are glad to hear you enjoyed your stay with us and look forward to welcoming you back in the future! Warm regards, Lourdes Torbisco Sales and Marketing Manager More

Atlanta, Georgia
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 13 May 2013

My son and I came for the first time for our annual Mother's Day weekend getaway and we had so much fun! The concierge helped arrange all our water activities prior and we spent a day at Sunset Key (a must!) The only meals we ate onsite were breakfast and lunch but it was all great. And the service was... More

Was this review helpful? Yes
SheratonKeyWest, Manager at The Westin Key West Resort & Marina, responded to this review
16 May 2013

Dear Guest: Thank you for the good review. It's always great to hear that our guests enjoy themselves during their travels! Warm regards, Lourdes Torbisco Sales and Marketing Manager More

Hyatt Key West Resort and Spa
Great value on a similar hotel
Key West, Florida Keys
4.5 of 5 stars 763 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in Key West
Trendy
Southernmost on the Beach
Southernmost on the Beach 4.5 of 5 stars 1,596 reviews
Luxury
Parrot Key Hotel and Resort
Parrot Key Hotel and Resort 4.5 of 5 stars 1,860 reviews
Near the beach
Marquesa Hotel
Marquesa Hotel 5.0 of 5 stars 426 reviews
Great value
Eden House
Eden House 4.5 of 5 stars 873 reviews
Show Prices ABS:HotelCheckRates-d224530?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d1022738?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d124849?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d224519?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Travellers also viewed these Key West hotels
Sunset Key Guest Cottages, A Wes... 4.5 of 5 stars 246 reviews Hyatt Key West Resort and Spa 4.5 of 5 stars 763 reviews The Reach, A Waldorf Astoria Res... 4.0 of 5 stars 1,407 reviews Pier House Resort and Spa 4.5 of 5 stars 762 reviews
Show Prices ABS:HotelCheckRates-d260606?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d209387?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d209392?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d124848?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
View all 42 hotels in Key West, ranked by popularity

Been to The Westin Key West Resort & Marina? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about The Westin Key West Resort & Marina

Also Known As:
The Westin Key West Resort & Marina Hotel Key West
The Westin Key West Resort & Marina Hotel
The Westin Key West Resort And Marina
Westin Key West
Key West Hilton
Key West Westin
Address: 245 Front Street, Key West, FL 33040 (Formerly Hilton Key West)
Phone Number:
Region: United States > Florida > Florida Keys > Key West
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Luxury Hotels in Key West
#9 Top resorts Hotels in Key West
#22 Romantic Hotels in Key West
Price range (per night): INR14,455 - 29,244
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The Westin Key West Resort & Marina is located in Old Town Key West right on the waterfront with one of the country’s largest private ports which welcomes cruise ships from around the world. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Starwood, Priceline, Expedia, Hotels.com, Travelocity, HotelsClick and Hotwire so you can book your The Westin Key West Resort & Marina reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage The Westin Key West Resort & Marina, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
The Westin Key West Resort & Marina
See the lowest price* (from our partners)
Show Prices