I made reservations many months in advance on-line. I followed up with a phone call direct to the resort. They assured me I had the best room there at that facility for that room type (studio). We got there, it was right off a service street with delivery trucks, tarsh trucks and the like coming at early AM hours typically.... More

This was our 5th stay at Sunset Harbor and we enjoyed this as much as the rest. The location can not be beat. Walk out your door and you have your choice of a very relaxing pool area, the Weston harbor walk, sunset pier and the energy of Duval. Staff was always helpful and courteous. Had a 2 bedroom lockout... More

My family and I were staying at another Hyatt that was just down the street. We were instructed that we were allowed to use the pool facilities here because we were staying at a sister resort (and also were vacation club members). However, when asking the front desk staff about it, they very rudely told us that we were not... More

Just spent 4 wonderful days at this premier location. Once you arrive and can find your room, not easy, trust me. You park your car and you can walk to everything! Our view was to die, for the staff was extremely helpful and friendly. Can't say enough about this place other than "We'll be back!".

We are Hyatt timeshare owners at Windward Point in Key West and exchanged into the Sunset Harbor. While we love windward point, on this trip my 75 year old mother-in-law came along with us and my nephew and 3 of his friends. We wanted to be walking distance to most everything. If you are at the windward point out by... More

Was nervous due to reviews, but studio and property were great. Staff very friendly and location was great. Gave us early check and late check out. The property could not have been better. Location was key, no need to rent a car or scooter you can walk everywhere

We are driving home after a wonderful stay at hyatt sunset and I am still smiling. We have vacationed in KW for years and love this hidden gem. You are seconds from Truman Annex, Diving, mallorey square and The action on Duval. The great part is the hotel property is serene and quiet. The pool area is beautiful and never... More

I don't know where these other people stayed at that said it was nice but NO!!! It's OLD and our room was S.M.A.L.L.! The minute you opened the door and steped in from the little foyer, you bumped into two chairs at the end of the bed. The tub was next to the bed and you had to move the... More

Don't listen to the reviews about studio being small they are far from it.Plenty of room huge bathroom with 2 person Jacuzzi tub.The property is beautiful and always clean.The front desk and all staff is great.You are right official street but fame enough away you don't hear anything.I don't know what the other reviewers were talking about.This is one of... More