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All 41 Key West hotels »

Casa Marina, A Waldorf Astoria Resort

4.0 of 5
1500 Reynolds St, Key West, FL 33040
Hotel amenities
Ranked #11 of 41 hotels in Key West
4.5 of 5 stars 1764 Reviews
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1,764 reviews from our community

What travellers say about this hotel
  • Very nice(40)
  • View rooms(19)
  • CUSTOMER SERVICE(13)
  • Would highly recommend(13)
  • Jet ski(10)
  • Top notch(9)
  • Fitness center(9)
  • Bedroom suite(7)
  • Ground floor(7)
  • Not sure(6)
Traveller rating
    1,027
    388
    188
    88
    73
Only show reviews for Family (375) | Couples (863) | Business (94)
Date Rating
1979v
1 review
2 of 5 stars Reviewed 12 February 2012 NEW
1
person found this review helpful

Great location only pro Cons: not kids friendly, last day we had to pay 50$ per hr after 12 since my son was taking a nap. And I really don't think the hotel was full. Felt that we were pushed out. Elevator was broken for 3 days and except " sorry for the inconvenience notice " nothing happen.... 25 $... More

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John M
Easton
1 review
1 of 5 stars Reviewed 12 February 2012 NEW
1
person found this review helpful

If this was a $100/night hotel, I would've rated it a 2. We booked an Ocean Vista room. The first room we were given reeked of cigarette smoke, (throughout our stay there were smokers on the room balconies, smokers outside while we were eating breakfast) in a NON-SMOKING hotel! The room walls seem to be made of parchment paper (hello,... More

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Jennifer V
Lexington, Kentucky, United States
1 review
5 of 5 stars Reviewed 11 February 2012 NEW
2
people found this review helpful

We've been staying at the Casa since 2008. At least 3 times/year, we travel to Key West and have enjoyed all of the different rooms availale at this Hotel. The Oceanfront/poolside rooms are definitely the way to go and are worth the extra pricing. The most desirable suites adjacent to the pool/ocean on the first floor will show more "wear... More

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MidwestTracking
2 reviews
2 of 5 stars Reviewed 11 February 2012 NEW
1
person found this review helpful

This Resort is listed on AMEX fine hotels list, basically a joke. Awful beds from 10 years ago, tatters bath towels and rugs, shower that worked 50% of the time on hot water, and mold in the bathroom. I am going to push to get this joke of a resort off the fine AMEX hotel. I would hate another high... More

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Ellen D
Cincinnati, Ohio
1 review
3 helpful votes
4 of 5 stars Reviewed 9 February 2012 NEW
3
people found this review helpful

My family's stay at the Casa Marina made Key West a week of paradise! We never wanted to go outside the hotel because the beach, pool, staff, and food were outstanding. The Casa Marina offers great activities right from the hotel which really made my family have fun while getting closer together. The hotel also allows you to rent bikes... More

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rpodeschi
Mount Zion, Illinois
Senior Reviewer
8 reviews
7 helpful votes
5 of 5 stars Reviewed 9 February 2012 NEW
2
people found this review helpful

My wife and I traveled to Key West for the first time in November, 2011. The Casa Marina is a beautiful hotel right on the oceanfront. Our 2-room suite overlooked the water. The room was appointed nicely and the Nespresso machine was a nice touch. The room was always kept in clean order as you would expect. The best part... More

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NPWNewYork_NY
New York, NY
Senior Contributor
28 reviews
18 helpful votes
3 of 5 stars Reviewed 8 February 2012 NEW
4
people found this review helpful

Hotel is unique in that it is an oceanfront resort away from the action of Key West - yet only a 10 minutes walk into the spirit of the town. That is the good news. The other good news is that the staff is excellent - particularly the pool/beach staff. The management, on the other hand, is shockingly bad. We... More

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Waldorfkeywest14, Manager at Casa Marina, A Waldorf Astoria Resort, responded to this review
12 February 2012

Response from Waldorfkeywest14, Manager at Casa Marina, A Waldorf Astoria Resort on 1/6/12 We are extremely sorry the resort did not meet your expectations. It is the feedback of guests such as yourself that assist us in the training of associates as well as continued maintenance of our facilities. If you would like to discuss your stay or if you... More

Stellus
Oviedo, Florida
Reviewer
3 reviews
1 helpful vote
5 of 5 stars Reviewed 8 February 2012 NEW
1
person found this review helpful

After reading reviews for both The Reach and Casa Marina we chose Casa. Everything was amazing. The room was first floor and opened out to the pool and beach. The staff was excellent. The food was delicious at the pool restaurant. Try the MediPlate. Excellent. Couples massage on the beach from the Spa Al Mare. Unbelievable experience with perfect weather... More

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doatsea
Pinehurst, North Carolina
Reviewer
5 reviews
4 helpful votes
5 of 5 stars Reviewed 8 February 2012 NEW

Beautiful grounds, Beautiful Rooms, Great Views and Amazing Balconies! More

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rhaleuk
England
Contributor
17 reviews
11 helpful votes
4 of 5 stars Reviewed 7 February 2012 NEW

We loved our stay here. The building is impressive to drive up to. It's not a gleaming 5* but a really high quality beach front property that is a teeny bit shabby cheek but working hard to keep it looking nice. Check in was efficient even though the desk was busy and there were lots of people around. Valet parking... More

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Casa Marina, A Waldorf Astoria Resort Also Known As

  • Waldorf Astoria Key West
  • The Waldorf Astoria Collection
  • Casa Marina Resort
  • Casa Marina Resort Key West
  • Casa Marina
  • Casa Marina Key West
Address: 1500 Reynolds St, Key West, FL 33040

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Casa Marina, A Waldorf Astoria Resort
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