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All 42 Key West hotels

Casa Marina, A Waldorf Astoria Resort

4.0 of 5
1500 Reynolds St, Key West, FL 33040
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Casa Marina, A Waldorf Astoria Resort
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78%
Ranked #18 of 42 hotels in Key West
Most recent review
4 of 5 stars Reviewed 18 June 2013
MonicaZ1 Winter Park, Florida
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2,865 reviews from our community

Traveller rating
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    672
    364
    160
    114
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Families
656
 
Couples
1387
 
Solo
51
 
Business
142
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Winter Park, Florida
Senior Contributor
28 reviews 28 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 18 June 2013 NEW

This hotel is old but very up to date! Customer service is what you'd expect from a Waldor property. I wasnt crazy about the location of the room being near an elevator. It was loud the first night. The room it self was accomidating and comfortable. The girls at the outdoor bar were fantastic. The grounds were impecable. The beach... More

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See 4 more reviews by MonicaZ1 for Key West
1 review
5 of 5 stars Reviewed 18 June 2013 NEW via mobile

We had an awesome stay at the Casa Marina in Key West. Returning home last night, I texted myself so I would be sure to send a review. Kudos to the girls at the outside cafe, particularly Margaret Robey and her 2-girl staff who made the inside sports bar a destination to cheer on our favorite basketball team, The Heat!

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Centreville, Virginia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 18 June 2013 NEW

I rated this hotel as "excellent" with some areas for improvement. The hotel is beautiful as well as the surroundings and the food was great. Unfortunately it rained the entire time while we were in Key West with the exception of the night before we left and the morning of our departure. We found the staff friendly and knowledgeable. The... More

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Boca Raton, Florida
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 17 June 2013 NEW

The hotel was beautiful, the view was lovely as it was perfect weather. The staff was gracious. The only thing was the bed was not comfortable. Had lunch by the pool...prices were very high as was the price for drinks. Do they really feel the need to price things so ridiculously high?? The conciege told us that cab drivers would... More

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Saint Louis, Missouri
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 16 June 2013 NEW

We were there the week of June 7th and we can't say enough about the staff at the Casa Marina and the overall hotel. One individual I do want to single out is, Mark Gray, the gentlemen that waited on us on the beach. The mash potatoes and gravy from Dion's, was a hugh hit for my husband. OMG you... More

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Boston, Massachusetts
Senior Contributor
44 reviews 44 reviews
9 hotel reviews
Reviews in 24 cities Reviews in 24 cities
63 helpful votes 63 helpful votes
1 of 5 stars Reviewed 16 June 2013 NEW

You would think that a " Waldorf" hotel would live up to its name. Nope. A rude staff, an uncaring concierge...if you want to feel like you are all alone in a hotel and that no one cares about your stay, then this is your place. I was shocked on how poorly we were treated. As the location gets rain... More

Was this review helpful? Yes 5
Palm Harbor, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 14 June 2013 NEW via mobile

The jet ski tour around Key West was something special. First time on a wave runner, we had thorough safety instructions, great adventure, highly recommended. Johnny, our guide was great, he took a picture of us, already received, a much appreciated jesture.

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Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 13 June 2013 NEW

I had seen the pool area at the Casa Marina many times and that was 100% the reason I wanted to stay there. It's gorgeous, and unlike anything else you'll find in Key West (spacious, with a large beach, and lots of hammocks). I read the reviews ahead of time about the hotel rooms being run down, so I pretty... More

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See 2 more reviews by Deefrompa for Key West
Woking, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 13 June 2013 NEW

We have stayed at the Waldorf-Astoria in Manhattan before and had stayed at the Fontainebleau in Miami Beach immediately before staying here for the same room rate, so had higher expectations of this resort than it delivered. It was perfectly pleasant but not quite a luxury resort, in our experience. It reminded us of a (very good) resort we had... More

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Portland, Oregon
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 13 June 2013 NEW

First, I have to say that this place is one of service opulence! Every day by the pool or the beach made us feel as if we were celebrities, even staying on a soldout holiday weekend with beautiful weather! As other reviewers on here have stated, the staff is AMAZING!! We had the best time and experience because of Bob... More

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Additional Information about Casa Marina, A Waldorf Astoria Resort

Also Known As:
Casa Marina, a Waldorf Astoria Hotel Key West
Casa Marina, a Waldorf Astoria Hotel
Waldorf Astoria Key West
The Waldorf Astoria Collection
Casa Marina Resort
Casa Marina Resort Key West
Casa Marina
Casa Marina Key West
Address: 1500 Reynolds St, Key West, FL 33040
Phone Number:
Region: United States > Florida > Florida Keys > Key West
Amenities:
Beach Business Centre Fitness Centre Free High-Speed Internet Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotels in Key West
#4 On the Beach Hotels in Key West
#7 Luxury Hotels in Key West
Price range (per night): ₹12,721 - ₹28,912
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
With a $43 million renovation complete, this Mediterranean-inspired resort sits on a 1,100-foot private beach. The historic beachfront resort, combines 1920s ambiance with a chic, contemporary flair, features sophisticated new accommodations, complete with LCD televisions, iPod docking stations, and an in-room espresso, coffee, and tea maker. Amenities include: two tropical pools, water-sports activities, spa services, poolside cabanas, Sun/Sun Bar & Grill serving breakfast, lunch, and dinner, and The Lobby Lounge for tapas and libations. ... more   less 
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