Loved this whole hotel experience staying at this Hilton resort, was staying free on points for 3 nights/4 days with two young children aged 4, 1 and my wife. Everyone throughout the whole hotel looked like they enjoyed their job and was always asking if we could do anything else to make us enjoy our stay even more. As a... More

Front desk were very fast in checking us in gave out the best cookies anywhere, the room was very clean and the towels were great in the bathroom, the Breakfast Buffet was great and the food very good, Only thing wish the pool was non-smoking. More

We have just returned from our stay at Grand Key and can't wait to go back. The front desk staff and bellman were very friendly and the shuttle service is great and very convenient. Our main driver Joseph really made our stay great. He was very knowledgeable of the things to do and best places to go in the area.Thanks... More

We have just returned from our sixth year of staying at the Grand Key and already look forward to our trip next year. We have found over the years not only a lovely place to stay (we like the Jr. Suites overlooking the pool) but have found the staff to be exceptional! It has become almost like returning to see... More

I'm loyal to the Hilton brand so I'm typically staying at a Hampton Inn, Double Tree, Embassy Suites, Hilton, etc. Best description for this hotel is that it's getting a bit old and tired. Parking is pretty good here which is a plus in Key West. We were always able to find a spot easily and parking as FREE. Lobby... More

We stayed in the Grand Key Resort in early February and it couldn't have been better. Our room is spacious and clean with a balcony. The furnishings and carpeting were in great condition. The maid service is timely and clean the room well. As Hilton Diamond VIP's we were given vouchers for the Breakfast Buffet. The servers are attentive and... More

Nice facility, would have stayed longer, but was limited to 14 days. More

very nice place.....would go back again,,,,,we had a service dog and he enjoyedit as much as us!!!! nice grounds to walk dog and myself. Good to have shuttle to town and back. hope to go back sometime and enjoy Key West and the Doubletree Resort.... More

Shuttle is very convenient, nice pool, but outstanding feature is customer service. We lost a cell phone on an evening out and thought it could have been in the hotel or on the shuttle. Instead of just looking in the lost and found, the staff (Rhonda andRebecca) called the shuttle and had the driver search the van where they found... More